Marcella was such a re-assuring professional person to help look after us at Ives & Shand. She really went the extra mile to guide us through such a difficult time and her warmth and empathy will alwa... Voir plus
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From my first phone call, everyone was very helpful,polite, compassionate and professional,keeping me informed and up to date. Could not wished for more
From our first meeting with Debbie everything was explained so well .Kerry was amazing regarding everything to do with the funeral it made a difficult time so much easier to deal with.I would certainl... Voir plus
The staff were so pleasant and helpful They really go that extra mile in your time of grief The rooms and whole place is clean tidy and homely We were always offered drinks when went to see the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Écrit par l'entreprise
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Coordonnées de contact
Leigh Road 7, BH21 1AB, Wimborne, Royaume-Uni
- 01202 882936
- review@fcdouch.co.uk
- funeraldirector.co.uk
4,9
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Marcella (Ives & Shand)
Marcella was such a re-assuring professional person to help look after us at Ives & Shand. She really went the extra mile to guide us through such a difficult time and her warmth and empathy will always be remembered. Thank you.
10 février 2026
From my first phone call
From my first phone call, everyone was very helpful,polite, compassionate and professional,keeping me informed and up to date. Could not wished for more
16 avril 2026
The funeral was conducted with dignity
30 janvier 2026
Réponse de Douch Family Funeral Directors
Dear John
Thank you for taking the time to leave a kind review regarding our services, it is very much appreciated. Kind regards. From all at Douch & Small Funeral Directors.
Our funeral director Marcella was…
Our funeral director Marcella was absolutely excellent, due to her patient,caring and professional manner which was appreciated at a most distressing time in our lives.
27 mars 2026
Réponse de Douch Family Funeral Directors
Dear Martin,
Thank you so much for taking the time to write and for your very kind and thoughtful words. It really means a great deal to me.
You are all in my thoughts.
Thinking of you and your family.
Kind regards. From Marcella & the rest of the team at Ives & Shand Funeral Service.
From the start to the finish amy in…
From the start to the finish amy in wimborne, guided me through everything with care and kindness. I could not fault all the arrangments cars etc.She took a huge weight off me. Thanks to everyone at your wimborne branch.thanks amy, david kingston
15 avril 2026
Avis spontané
Caring in times of need
This is the 4th time we have used Leslie Shand and will continue to do so
It’s at times like this that you need a real personal touch and you certainly get it
I can’t recommend them enough, they all genuinely care and nothing is to much trouble
Many thanks again
Gary and Karen Collins
25 février 2026
A very Caring Company.
From our first meeting with Debbie everything was explained so well .Kerry was amazing regarding everything to do with the funeral it made a difficult time so much easier to deal with.I would certainly recommend them to everyone.
7 avril 2026
The staff were so pleasant and helpful
The staff were so pleasant and helpful
They really go that extra mile in your time of grief
The rooms and whole place is clean tidy and homely
We were always offered drinks when went to see them
Offered advice and were very informative
At Corfe Mullen the staff are absolutely amazing would recommend them to anyone
3 mars 2026
The whole funeral process was made so…
The whole funeral process was made so much easier than imagined. The staff were caring, patient, good listeners and were kind. Nothing seemed too much. they made each family member feel at ease.
1 avril 2026
A kind and caring company
What a caring and considerate company. They made the whole experience much easier.
Even last minute changes were no bother. I can't thank them enough for making my father's final send off as lovely as it could be.
23 mars 2026
Réponse de Douch Family Funeral Directors
Dear Kate,
Thank you so much for your kind words.
It truly means a great deal to us that we could support you during such a difficult time.
We’re glad we were able to help make everything a little easier for you all.
Please don’t hesitate to reach out if we can be of any further support,
Kind regards. From Elise and the rest of the team at James Smith Funeral Directors
They are compassionate and…
They are compassionate and understanding during a difficult time. I felt at ease with Kerry, who handled everything. The process was simple, with no pressure, and the environment is very calm.
31 mars 2026
Avis spontané
Réponse de Douch Family Funeral Directors
Many thanks for taking the time to send your review. I am so pleased you felt at ease and that everything went well for you. Kind regards. From Kerry and the rest of the team at A E Jolliffe & Son.
Fitting send off to Mum
Kerry and the rest of the team were very professional and attentive.
We we're kept informed about all aspects of the final farewell to Mum.
Thank you.
13 mars 2026
Réponse de Douch Family Funeral Directors
Dear Graham
Thank you for your review, it has been my privilege to guide and support you all through this difficult time.
Kind regards. From Kerry and the rest of the team at A E Jolliffe & Son.
Réponse de Douch Family Funeral Directors
Dear Carolyn
Thank you for leaving such a nice review about our services, it really is appreciated. Kind regards. From Amy & the rest of the team at Douch & Small Funeral Directors.
Incredible team at James Smith!
Everyone at James Smith was absolutely incredible. Their kindness, compassion and support was second to none, and greatly appreciated at such a difficult time. Elise took care of everything and guided us through the arrangements with sincerity and understanding. Nothing was too much trouble. They took our worries away and the day ran beautifully.
3 mars 2026
Réponse de Douch Family Funeral Directors
Dear Angie,
Thank you so much for your incredibly kind words.
It truly means more than I can say to know that we were able to support you and your family during such a difficult and emotional time.
As a team it was our honour and privilege to take care of Dave, our wonderful friend and colleague.
Thank you again for placing your trust in me.
With my warmest regards.
From Elise and the James Smith Team
We really can’t thank Adrian and the…
We really can’t thank Adrian and the team enough for the beautiful and personal funeral they provided. Nothing was too much, and every request we made was met with such kindness. To everybody involved, from bringing my loved one into care, to the bearers on the day, thank you. As a family we are extremely grateful.
2 mars 2026
Réponse de Douch Family Funeral Directors
Taylor-Jade, thank you for your kind words, it truly means a great deal that you took the time to share them.
We were honoured to support you, your family, and your dear loved one, and we’re pleased that every aspect of the arrangements felt right for you. Holding the service in your local church provided a special way to remember them and say your goodbyes.
Kindest regards,
Adrian and everyone at AE Jolliffe & Son
Memorable day
Kerry from the company made a difficult time easy to cope with from start to finish, nothing was too much trouble and the service in the Sheila Kendrick suite was so perfect and the service by Berni Martin just so personal to us
27 février 2026
Réponse de Douch Family Funeral Directors
Thank you for your lovely feedback, it has been a privilege to support you during this difficult time.
We are so pleased that the service in the Sheila Kendrick Ceremony Room provided such a fitting and personal setting, and that Berni Martin’s service felt just right for you.
Kindest regards,
Kerry and everyone at AE Jolliffe & Son
Réponse de Douch Family Funeral Directors
Dear Maggie,
Thank you for taking the time to leave a review. It was a real pleasure to help arrange your mother's funeral. Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors
Douch family funeral directors, the caring touch
From the moment my mum sadly left us, they were compassionate, helpful and guided me through the next steps. We used their facilities for the funeral service which was a perfect why to say goodbye to mum.
27 janvier 2026
Réponse de Douch Family Funeral Directors
Thank you so much for your kind words.
We were honoured to support you in saying goodbye to your loved one. We’re pleased that our onsite ceremony room provided a personal setting that felt right for you, and hope being able to gather there afterwards for refreshments made it easier to continue sharing memories together.
Many thanks,
Adrian, Helen and everyone at AE Jolliffe & Son
They are so caring and understand the…
They are so caring and understand the loss. I feel comfortable with kerry and she did everything ..
It is so so ease to sort everything and no pressure.. i like the place and so calm
3 mars 2026
Réponse de Douch Family Funeral Directors
Dear Vicki, thank you for your lovely review.
It has been my privilege to look after
You and your family through this very
difficult time.
Kindest Regards from Kerry and the rest of the team at A E Jolliffe & Son.
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