Douch Family Funeral Directors Avis 

1 259
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

I cannot praise the Lesley Shand highly enough for their care and kindness following my partner's passing. From the very first contact, every detail was handled with sensitivity and compassion. Noth... Voir plus

Noté 5 sur 5 étoiles

The service the family and I received from all the staff at Jolliffe &Son was excellent.Adrian Read deserves special praise for his kind words and attention to detail. Many thanks. Brian Isaacs

L'entreprise a répondu

Noté 5 sur 5 étoiles

All of the staff at Albert Marsh of Wareham were so kind and helpful, from our first meeting with Gemma and then throughout. They were compassionate and very professional, everything was arranged and... Voir plus

Noté 5 sur 5 étoiles

The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de pompes funèbres
  2. Service de crémation
  3. Directeur funéraire

Écrit par l'entreprise

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Écrit par l'entreprise

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(1 259)

159 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional Service

Funeral Director Olly Oddy, celebrant Neil Prince and the rest of the team at Albert Marsh in Wareham were so helpful, caring and thoughtful. Their advice and attention to detail was truly exceptional. They took care superbly of all the arrangements for our family.

23 juillet 2026
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Réponse de Douch Family Funeral Directors

Dear Teresa,

Thank you for taking the time to leave such a lovely review. It was my pleasure to help you arrange such a lovely service for your father. Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.

Noté 5 sur 5 étoiles

The care Jolliffes gave us

The care Jolliffes gave us, from collecting my darling mum to their kindness when we were organising her funeral and the care and attention on the day of the funeral, nothing was too much trouble.

23 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you, Karen, for your lovely review and for letting us help you at such a very difficult time. Choosing to return to the Sheila Kendrick Suite for refreshments after the funeral service meant that we could continue to look after you and your family on the day.  Kindest regards. From Adrian, Debbie and the rest of the team at AE Jolliffe & Son.

Noté 5 sur 5 étoiles

Organising mum’s funeral . . .

Losing our mum was a tough experience for our family and we are so grateful for the kindness and compassion given to us by all the staff at A E Jolliffe. They treated mum with care, dignity and respect and supported us every step of the way. Nothing was too much trouble and they helped us give mum the beautiful farewell she deserved. We are very grateful for all their care and support during a heartbreaking time.

17 juillet 2026
Avis spontané
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Réponse de Douch Family Funeral Directors

Thank you for giving us the opportunity and privilege to look after your dear mum and your family at such a difficult time.  Thank you for taking the time to leave such a lovely review. Kindest regards from the whole team at AE Jolliffe & Son Funeral Directors.

Noté 5 sur 5 étoiles

Everything was good.

Everything was so well organised and made easy for us to cope with mums passing.

24 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you, Alan for taking the time to leave this review, and most importantly for entrusting Mum into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Kind regards. From Peter and the team at Lesley Shand Funeral Service.

Noté 5 sur 5 étoiles

Exceptional friendly & totally professional.

Exceptional friendly, professional service. All the staff are a credit to the company and they treat everyone with dignity throughout difficult times. A special thank you to Danielle at Lesley Shand Corfe Mullen.

23 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you so much Colin for your lovely words and for taking the time to leave such a kind review.
It was a real privilege to care for your father last year, so I was incredibly humbled that you chose to come back to us for your lovely Mum. Your trust means so much, and I’m so pleased we were able to support you and your family again during such a difficult time.
Thank you again — it truly means more than you know.
With warmest wishes. From Danielle and the Team at Lesley Shand Funeral Service.

Noté 5 sur 5 étoiles

The staff at Lesley Shands are just so very caring and professional

When I first met Danielle at Lesley Shands she was just so caring. She explained each step of the way and although I was devastated at the loss of my husband, she really did help and made everything that bit easier to cope with and explained everything in detail. Natalie, the receptionist has also been brilliant and also so very caring. Nothing was too much trouble for either of them and it was an absolute pleasure to pop in to see them. They were also so very reverend about everything and never rushed me when a decision had to be made. I would thoroughly recommend them.

23 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you so much Kate for your kind review. It really means the world to us.
I'm so pleased that we were able to support you and help make such a difficult time a little easier.
Thank you for putting your trust in us, and for taking the time to recommend us.
We wish you nothing but the very best as you continue to remember Graham with love.
Kind regards. From Danielle, Natalie & all the team at Lesley Shand Funeral Service

Noté 5 sur 5 étoiles

Everything you did for my brother

Everything you did for my brother

23 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you so much for your kind words. It was an honour to care for your brother and support you and your family during such a difficult time. We truly appreciate you taking the time to leave your lovely feedback.
Kind regards. From Marcella & the rest of the team at Ives & Shand Funeral Service.

Noté 5 sur 5 étoiles

You were so kind

You were so kind, so caring, so thoughtful, so competent. Everything about the location, the setting and the experience were first class.

22 juillet 2026
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Réponse de Douch Family Funeral Directors

Dear Michael

Thank you for lovely review. It has been my privilege to look after you all. Our setting here is certainly a beautiful space for a personal goodbye.
Kindest Regards. From Kerry and the rest of the rest of the team at A E Jolliffe & Son.

Noté 5 sur 5 étoiles

The whole process was straightforward…

The whole process was straightforward and easy, inspite of issues we had with the coroner, the company managed the potential delay in a very professional and compassionate way. The funeral staff were excellent on the day of the funeral and the whole service went very smoothly and perfectly fitting for our mother.

15 juillet 2026
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Réponse de Douch Family Funeral Directors

Dear Mr Dominy, Thank you for leaving such a lovely review. It was my pleasure helping you to arrange the lovely service at Holy Rood Church.

Kind regards, Gemma and the rest of the team at Albert Marsh Funeral Directors

Noté 5 sur 5 étoiles

Good customer service

Gemma was helpful in making the process of organizing everything as painless as possible in what was a very difficult time. Would highly recommend.

15 juillet 2026
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Réponse de Douch Family Funeral Directors

Dear Emma,
Thank you for taking the time to leave a review, I'm so pleased I was able to help you during this difficult time.
Kind regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors

Noté 5 sur 5 étoiles

Kind and courteous to our needs when…

Kind and courteous to our needs when mum passed away. Listened to our thoughts and ideas for her funeral, which went very smoothly without a hitch. Both Danni and Natalie were extremely good at listening to us and we had a great experience under their care and guidance.

16 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you so much for your kind review. It was a privilege to support you at such a difficult time.
We're so pleased to hear that you felt listened to and that your mum's funeral went smoothly. Knowing that we were able to help create the farewell you wanted means a great deal to us.
Thank you for trusting us with your mum's care. Take care of yourself and each other.
Kind regards. From Danielle, Natalie and the Team Lesley Shand Funeral Service

Noté 5 sur 5 étoiles

I the care of my husband was second to…

I the care of my husband was second to none. Nick Douch was kind and very helpful and did a wonderful job. Thank you

16 juillet 2026
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Réponse de Douch Family Funeral Directors

Dear Mrs Young,

Thank you for taking the time to leave such a lovely review. It was a privilege to care for Christopher and support you and your family at such a difficult time. Your kind words are greatly appreciated and will be shared with everyone involved.

With best wishes,
Nick and all at Douch & Small

Noté 5 sur 5 étoiles

It’s the 2nd time I’ve used Ives &…

It’s the 2nd time I’ve used Ives & Shand. They were very helpful and happened to have their partner funeral directors AE Joliffe & Son closer to us so my Dad could rest near us. They were lovely, and the service was too. They made it as easy as possible considering the difficult time it was. Thanks to everyone that contributed to giving my Dad a beautiful send off.

2 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you so much, Jo, for your lovely review and for putting your trust in us at such a difficult time.

We really appreciate your kind words. It was a privilege to look after your Dad and to support you and your family during such a difficult time.

With our very best wishes. From Marcella, Adrian & the rest of the team at Ives & Shand and A E Jolliffe & Son Funeral Directors.

Noté 5 sur 5 étoiles

Thanks for your help

Very sympathetic, very attentive, ready to help in any way they could. Video link very much appreciated.

30 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Mrs Jeffries

Thank you for taking the time to leave us such a positive review, it's very much appreciated. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Noté 5 sur 5 étoiles

Amazing support

Amazing support, care and service for my dad’s funeral. Can’t recommend enough. Took all the stress away during a difficult time.

2 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you so much, Tracey, for your lovely words. We’re so pleased we could support you and your family during such a difficult time. It was an honour to care for your dad and help take some of the stress away. We really appreciate your kind recommendation.
Kind regards. From Marcella and the rest of the team at Ives & Shand Funeral Service.

Noté 5 sur 5 étoiles

everything taken care of efficiently…

everything taken care of efficiently and above all in a friendly way.

24 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Simon,

Thank you for leaving a review. It was my pleasure helping you and your family organise such a fitting funeral service.

Kind regards, Gemma and the rest of the team at Albert Marsh Funeral Directors.

Noté 5 sur 5 étoiles

What a send off

I wanted a funeral for my step Mum that was a true celebration of her life , i was able to carry out the ceremony myself , it made it personal , i was support with this with all at A E Jollife, i would totally recommend them , the Ferndown branch were amazing , even letting me do the flowers. We had an amazing photo show , music and dancing. What better way to send off a loved one.

22 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Kerry, thank you for your wonderful feedback. It certainly was a funeral that was unique and we were so pleased you used our onsite ceremony room to create the funeral you wanted for your Step Mum. From the slideshow to the dancing, to the music choices and the flags and flowers, it was perfect. Thank you for allowing us to help with your goodbyes to her. Kindest regards. From Adrian and the rest of the team at A E Jolliffe's & Son.

Noté 5 sur 5 étoiles

Oliver & the team at Albert Marsh in…

Oliver & the team at Albert Marsh in Wareham did a fantastic job upto & including the day of dad's funeral & i felt that they truly cared throughout. We used them around 4 and 11 years ago when my grandparents sadly passed.

24 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Sam,

Thank you for taking the time to leave such a lovely review. It was my pleasure to help you and your family during this difficult time.

Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.

Noté 5 sur 5 étoiles

Professional and empathetic

Professional and empathetic. Elise made me feel I was in good hands and made sure everything went smoothly.

26 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Miles,

Thank you for your feedback, which is very much appreciated and thank you again for allowing us to look after your mum.

I’m so pleased to read of your approval of the funeral service we organised for you in your review.
Kind regards. From Elise & the rest of the team at James Smith Funeral Directors.

Noté 5 sur 5 étoiles

Thank you to Gemma and her team that…

Thank you to Gemma and her team that helped us through this difficult time, with understanding and kept us informed at e very stage

26 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Clivena,

Thank you for taking the time to leave a review. It was a real honour to be able to help you during this difficult time. Kind regards, Gemma and the rest of the team at Albert Marsh Funeral Directors.

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