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Lisez les avis des autres

Noté 1 sur 5 étoiles

Bought bodypaints, completely wrong colours arrived,I double checked it wasn't my error,tried over 3 days to email, use website chat bot,use website contact form, email, Instagram message and ring the... Voir plus

Noté 1 sur 5 étoiles

Awful experience. I returned a product over 2 months ago, did all that the store required and have heard nothing back. I have emailed multiple times to no answer. I understand the store has closed but... Voir plus

Noté 5 sur 5 étoiles

Fast dispatch and products are as pictured. Overall, very happy with my purchases. Would prefer less plastic packaging of the items, though. Edited to add: Glad to read Frank's reply re. the more env... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I bought a 2 mini massage cushion from them in sqere shopping centre tallaght before Christmas told me I can come back get a refund and then I see the store closed emailed them don’t get a answer bac... Voir plus

À propos de l'entreprise

  1. Magasin de déguisements
  2. aussi dans
  3. Magasin de cosmétiques
  4. Magasin de feux d'artifice
  5. Magasin de fournitures de théâtre
  6. Magasin de nouveautés
  7. Magasin de perruques

Informations provenant de diverses sources externes

Shop from our wide range of costumes, masks, wigs, practical jokes and Hen Party Accessories. We have everything you need for any occasion, party or fancy dress event. For more info, email info@funplace.ie


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(48)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service!

Ordered on Sunday, delivered Wed. Didn’t have one of the costumes I ordered but a staff member rang me and was able to send me a photo of an alternative which worked perfectly. Everything else was perfect. I used to go to this place as a kid so delighted to see it’s still going! 👻😈🤡

21 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality products

Excellent quality products. Everything we ordered was in stock and delived in 2 or 3 days I couldn't believe how fast everything arrived and all the bits were exactly as photographed.

18 octobre 2020
Noté 5 sur 5 étoiles

Great shop

Great shop. We had to buy online this year and had to return one order. All delivered, returned and re-delivered within two weeks! Thank you.

17 octobre 2020
Noté 5 sur 5 étoiles

Products great

Products great. I ordered too many by accident and was refunded no problem within a few days.
Would definately purchase again.

13 octobre 2020
Noté 4 sur 5 étoiles

Great service and very reasonably…

Great service and very reasonably priced. Ordered a mask and received within 36 hours, delighted with this quick delivery so will definitely order from here again!

5 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

The package came on time. The products were great quality. I got wigs from the fever collection and the wigs were thick and little fall out. Definitely would recommend

4 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Messed to check address was correct before sending. Very prompt service and product is great 👍

30 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Huge range of choice.

Fast dispatch and products are as pictured. Overall, very happy with my purchases. Would prefer less plastic packaging of the items, though.
Edited to add: Glad to read Frank's reply re. the more environmentally friendly packaging. It would definitely make a difference and it will hopefully further encourage more people to support small Irish businesses.

25 septembre 2020
Avis spontané
Logo de Fun Place

Réponse de Fun Place

Hi Jane,
Thank you for taking the time to rate and review. As I'm sure you know well, every little bit helps when times are tough.
I agree wholeheartedly with your statement about the packaging, the good news is our suppliers are beginning to listen. More and more products are now becoming available in recycled/recyclable cardboard packaging.
Hope you have an amazing Hallowe'en.
Frank

Noté 5 sur 5 étoiles

EXCELLENT MADE WHAT I ASKED FOR 100%

24 septembre 2020
Avis spontané
Logo de Fun Place

Réponse de Fun Place

Hi Keith, I'm so glad you like it and thank you for taking the time to rate and comment. I had fun making them. ;-)
Let me know what you have in mind for the next creation.
Frank, Mad Scientist, Fun Place.

edit: reason, Mad Scientist got confused.

Noté 1 sur 5 étoiles

I ordered a mask online

I ordered a mask online, did not only receive an email confirmation but the mask itself. The money of course, was extracted from my bank account.
Extremely disappointed.
Miguel A.

9 janvier 2020
Avis spontané
Logo de Fun Place

Réponse de Fun Place

Hi Miguel, Please accept my sincere apologies, I'll investigate and find out why your order was not fulfilled. I've sent you an email with further info.
Kind regards,
Frank

Noté 4 sur 5 étoiles

Fun Place

Great customer service. A mistake was made with delivery charge but was quickly rectified and refunded. Delivery took a little longer than expected but I think that's to be expected during the busy Christmas period. Would buy from this website again.

16 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Poor service

Good service

10 novembre 2019
Avis spontané
Logo de Fun Place

Réponse de Fun Place

Hi thanks for that, we will need all the help we can get over the next period I feel

Noté 1 sur 5 étoiles

I still have not received my order

I still have not received my order, when ordering the website said 48 hours by An Post or courier, I rang the shop and the assistant was so rude said he was too busy to deal with me and eventually told me there was no record of my order! Then I sent an email and was informed that the order had been sent, I sent a number of emails after looking for the courier details so I could contact them but they didn’t bother to reply, I needed the order for yesterday and I have to say the people I dealt with were just no help at all. Still waiting on the order now so I can return it, where I presume that I will be fully reimbursed inclusive of my delivery charge.

29/10/19
Frank,
Thanks for your reply to my review, it’s just a pity I didn’t get a reply to Friday evenings email or to today’s. I totally understand Frank that you weren’t working the bank holiday weekend, however my emails were sent before close of business on Friday and another one again today, i find it odd that you can answer a review here but not respond to an email. Anyway my order still hasn’t arrived, as stated previously it was ordered on Monday the 21st and I really didn’t feel the need to to contact you when I was ordering to explain that I needed it for the 27th as it states in your delivery info that it would arrive within 48 hours of ordering! You informed me that my order was Sent on Tuesday the 22nd so surely that’s very unusual that I haven’t received it as of yet? I initially emailed you on Thursday 24th and at no stage did you offer any advice or help in tracking my order, I asked you for the name of the delivery company and for a tracking number which you have haven’t given to me! You stated in your reply on this that you’ve already informed me that I’ll get a full refund inclusive of delivery I certainly didn’t see that in any email, you did state that when my order arrived I could return it. I’m just wondering when I should expect it to arrive, I really don’t think that’s too much to ask?

28 octobre 2019
Avis spontané
Logo de Fun Place

Réponse de Fun Place

Hi Linda,
Sorry I was unavailable to respond over the bank holiday weekend as I work the same hours as the shipping companies that we deal with. Did you get the mail I sent to you around 14.20 on Friday?
As stated in the shipping terms and conditions, once the parcel is with the couriers/postal we no longer have control of the parcel.
Our default shipping method is An Post/GLS standard with express shipping on request.
Had you contacted us and let us know that you required the parcel so soon the outcome would have been different.
I'm sorry that your parcel did not reach you on time. In spite of our shipping and refunds policies and as stated in one of my previous emails, we will be issuing a full refund, this will include the €5 flat rate shipping fee.

Sorry things didn't work out this time,
Best wishes,
Frank

Noté 5 sur 5 étoiles

Very pleased with my order

Very pleased with my order. Frank was most helpful and answered my queries immediately. Thank you. I would recommend Fun Place. Jacqui
Commendations for excellent customer service Frank. You should be cloned for every business in Ireland!

22 octobre 2019
Avis spontané
Logo de Fun Place

Réponse de Fun Place

Hi Jacqui,
Thank you for taking the time to write such a sweet review. I'm guessing that your package has arrived. :-D I'm glad I was able to help.
Frank.

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