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furniture.co.uk Avis 

1 408
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... Voir plus

Noté 5 sur 5 étoiles

Clear website. Helpful customer service. Different levels of service for delivery with the option for the delivery team to put together the table and chairs and take away the packaging, which was hel... Voir plus

Noté 4 sur 5 étoiles

Really pleased with furniture, it really is good quality, good communication from Furniture .co.uk. The only fault was one of the delivery drivers, the tall man was so pleasant and extremely helpful,... Voir plus

Noté 5 sur 5 étoiles

Throughout my purchase of bedroom furniture the company has been very efficient in dealing with my purchase. Communication has been very good. The delivery was prompt. I am now awaiting the assembly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de salon
  4. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 408)

234 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Excellent. I am very happy with my new chest of drawers. Good quality ready made furniture. Well packed and quick delivery

24 mai 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you so much for your wonderful review!

We're delighted to hear you're so happy with your new chest of drawers and that you were pleased with the quality, packaging, and quick delivery. It's great to know your experience met your expectations.

We really appreciate you taking the time to share your feedback, and we hope you enjoy your new furniture for many years to come.

Best wishes,

The Furniture.co.uk Team

Noté 4 sur 5 étoiles

Looks nice but installation…

Looks nice but installation instructions are very poor so not installed yet and hence only 4 stars.

29 mai 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your feedback. We're delighted to hear you think the furniture looks nice.

We're sorry to hear the installation instructions weren't as clear as they should have been. Your comments are valuable and will be shared with our team as we continually work to improve both our products and the assembly experience for our customers.

If you still need any assistance with the installation, please don't hesitate to get in touch – we'll be happy to help.

Kind regards,

The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Had been let down by another company for same piece of furniture (waited over 4months). Furniture delivered in timely fashion, helpful courier and furniture pre-assembled. Very pleased.

3 juin 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your wonderful feedback. We're delighted to hear that your furniture was delivered promptly and that our courier was helpful. We're especially pleased that the pre-assembled furniture made the experience even more convenient for you.

We appreciate you choosing us and are glad we could provide the service you were looking for after your previous experience. We hope you enjoy your new furniture for many years to come.

Kind regards,

The Furniture.co.uk Team

Noté 5 sur 5 étoiles
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely review! We're delighted to hear that you're pleased with your chest of drawers and that it has met your expectations.

We really appreciate you taking the time to share your feedback and hope you enjoy your new furniture for many years to come.

Kind regards,
Furniture.co.uk Team

Noté 4 sur 5 étoiles

Good furniture

Good furniture. Furniture is lovely and well put together. Delivery guys were great.

1 juin 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your wonderful feedback! We're delighted to hear that you're pleased with the quality of your furniture and that it arrived well assembled.

It's also great to know that our delivery team provided excellent service. We'll be sure to pass your kind comments on to them.

We truly appreciate your support and hope you enjoy your furniture for years to come.

Kind regards,
Furniture.co.uk Team

Noté 5 sur 5 étoiles

Delighted with this cabinet

A really well made and substantial kitchen cabinet that is very attractive. I love the whitewashed wooden counter top contrasting with such a pretty shade of green. Delivery went well and the piece was extremely well packaged. Would definitely order again.

31 mai 2026
Noté 5 sur 5 étoiles

Great company

Great company, my daughter loves her bedroom furniture, beautifully made 🥰 would highly recommend 🤗

30 mai 2026
Noté 5 sur 5 étoiles

Beautiful furniture

Very helpful delivery men, beautiful furniture which makes the bedroom look fresh and light, arrived promptly. Very happy with my purchase

24 mai 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your wonderful feedback. We're delighted to hear that our delivery team was helpful and that you're pleased with your new furniture. It's great to know that it has helped create a fresh and light feel in your bedroom, and that everything arrived promptly.

We truly appreciate your support and hope you enjoy your furniture for many years to come.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Fantastic delivery guys who arrived earlier than planned at our request. Very helpful customer service team and the product was spot on.

14 juin 2026
Avis spontané
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for taking the time to share your experience. We're delighted to hear that you received amazing customer service and that our delivery team was able to accommodate your request for an earlier delivery. It's also wonderful to know that our customer service team was helpful and that the product met your expectations perfectly.

We truly appreciate your kind words and your support. We hope you enjoy your purchase and look forward to serving you again in the future.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Good quality furniture delivered quickly

Good quality furniture delivered quickly

24 avril 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your feedback. We're delighted to hear that you're pleased with the quality of your furniture and that it was delivered quickly.

We appreciate your support and hope you enjoy your purchase for many years to come. We look forward to serving you again in the future.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Wonderful products and great service

Beautiful furniture, excellent quality and looks fantastic.

The service provided was superb. I paid for my items to be assembled and the two men couldn’t have been better. They were polite, professional and incredibly efficient. I’m over the moon with all eight items and wouldn’t hesitate in recommending this company to anyone. Perfect. Thank you

27 mai 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you so much for your wonderful review! We're delighted to hear that you're so pleased with your furniture and that the quality and appearance have exceeded your expectations.

It's especially rewarding to know that our assembly team provided such a positive experience. We'll be sure to pass on your kind words about their professionalism, politeness, and efficiency.

We're thrilled that you're over the moon with all eight items, and your recommendation means a great deal to us. Thank you for choosing Furniture.co.uk—we hope you enjoy your furniture for many years to come.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Bedroom furniture Juliette

Furniture was delivered on time. No missing items. So far all seems to be good. Thank you.

18 mai 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your review! We're pleased to hear that your furniture was delivered on time, that everything arrived complete, and that you're happy with your purchase so far.

We appreciate you choosing Furniture.co.uk and hope you continue to enjoy your new furniture. If there's anything we can help with, please don't hesitate to get in touch.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

I was over the moon with my plant table…

I was over the moon with my plant table , pure quality , I would buy from this company again for definite

18 mai 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your fantastic review! We're thrilled to hear that you were over the moon with your plant table and that you're pleased with its quality. Knowing that you'd happily buy from us again means a great deal to us.

We truly appreciate your support and hope you enjoy your new piece for years to come.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Excellent communication and service.

Excellent communication and service.

17 mai 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your wonderful feedback! We're delighted to hear that you were happy with our communication and service. Providing a smooth and positive experience for our customers is always our goal.

We truly appreciate your support and look forward to helping you again in the future.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Quality

Great service, they delivered promptly, and good quality furniture, and very pleased with purchase. Highly recommend.

16 mai 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your kind review! We're delighted to hear that you were pleased with the prompt delivery, the quality of your furniture, and your overall purchase experience. Your recommendation means a lot to us.

We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Delivery arrived on time and…

Delivery arrived on time and unproblematic

14 avril 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your review. We're delighted to hear that your delivery arrived on time and without any issues. We appreciate your feedback and hope you enjoy your purchase.

Kind regards,
The Furniture.co.uk Team

Noté 2 sur 5 étoiles

Sadly the Brooklyn chest of drawers…

Sadly the Brooklyn chest of drawers was too small for our needs. I called ahead before order and subsequent delivery to establish if the drawers would be deep but the team were unhelpfully unclear and directed me to the specs which on the surface seem roomy. Given this is an online company the customer service team should be able to assist with customers on the appearance and size of chests/furniture. Once ordered and delivered it was clear this chest would only be appropriate for small items of a baby’s clothes. Disappointed but the return and subsequent refund was quick.

13 avril 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your feedback. We're sorry to hear that the Brooklyn chest of drawers did not meet your expectations. We understand how disappointing it can be when a product isn't suitable for your needs, especially after seeking advice before placing your order.

We appreciate you highlighting your experience regarding the drawer dimensions and the product specifications. Customer feedback like yours is invaluable in helping us improve the information and guidance we provide to future customers.

If there is anything further we can assist you with, please don't hesitate to get in touch with our team.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Delivery was on time and packaging was…

Delivery was on time and packaging was excellent to protect the product. The wardrobe is excellent quality

10 mai 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your wonderful feedback. We're delighted to hear that your delivery arrived on time and that the packaging provided excellent protection for your product. It's especially pleasing to know that you're happy with the quality of your wardrobe.

We truly appreciate your support and hope you enjoy your new furniture for many years to come.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Very happy

Always wary buying online but the furniture was as described and good quality. There was a slight issue with part of my order but customer service was brilliant and speedily rectified, you can’t ask for better than that.

12 avril 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for taking the time to share your experience. We understand that buying furniture online can sometimes feel uncertain, so we're delighted to hear that your furniture met your expectations and was as described.

While we're sorry there was a slight issue with part of your order, we're pleased that our customer service team was able to resolve it quickly and efficiently. Your kind words mean a great deal to us, and we're grateful for your understanding and support.

We hope you enjoy your furniture for many years to come.

Kind regards,
The Furniture.co.uk Team

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