This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here. Unfortunately had to ret... Voir plus
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I very much like the dresser I bought although there is a blemish on the interior of it. Delivery men wouldn’t bring it beyond the front door. I was very lucky in having a neighbour who helped mov... Voir plus
Delivery was really quick and all the packaging removed and display cabinet assembled. When the top part of the display unit was found to be missing some paint, the item was replaced by the following... Voir plus
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Delivery was prompt and order intact as alot of foam protection, sorry not environmentally friendly. I order the hall set by tetbury with wicker baskets. The hanging shelf storage with 3 baskets had 2... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Coordonnées de contact
20 High Street, HR9 5BZ, Ross-on-Wye, Royaume-Uni
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4,7
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Quality Always Sells
A very easy-to-use site, great selection and found exactly what I was looking for at a good price in the sale. Good communication throughout transaction and delivered at exactly time and day given.
12 avril 2026
Good design but delivery and assembly tricky
I very much like the dresser I bought although there is a blemish on the interior of it.
Delivery men wouldn’t bring it beyond the front door.
I was very lucky in having a neighbour who helped move it to the back of my flat. Very disconcerted by the HUGE amount of packaging wrapping the dresser which was a nightmare to dispose of…. Acres and acres of cardboard and polystyrene.
On balance I’m pleased with the look and function of it, but it would be good if the company or delivery firm could arrange for better assistance with positioning such a large piece of very expensive furniture and also taking away all the packaging.
7 avril 2026
Absolutely gorgeous furniture
Absolutely gorgeous furniture, really well made. Really solid. New dressing table looks so beautiful. Will be back!
9 avril 2026
French 6 draw dresser
Excellent quality and service. Small issue with the product phoned customer services and sorted out straight away item posted to rectify the issue would recomend this company.
5 avril 2026
Réponse de furniture.co.uk
Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the quality and service, and that our customer service team was able to resolve the issue quickly for you. Your recommendation means a lot to us.
Kind regards,
The Furniture.co.uk Team
Réponse de furniture.co.uk
Would buy from them again .
Thank you for your great feedback! We’re delighted to hear you’re happy with your item and that the delivery and time slot suited you well. We really appreciate your support and look forward to serving you again in the future.
Kind regards,
The Furniture.co.uk Team
Fully Assembled and Looks Premium
I’m really happy with this purchase. The furniture arrived fully assembled, which made things so much easier. For the price, the quality and overall look exceeded my expectations. Definitely a great value for money.
3 avril 2026
Réponse de furniture.co.uk
Thank you for your lovely feedback! We’re delighted to hear that you’re so happy with your purchase and that the fully assembled delivery made things easier for you. It’s great to know the quality and look exceeded your expectations, that’s exactly what we aim for.
Kind regards,
The Furniture.co.uk Team
Delivery was really quick and all the…
Delivery was really quick and all the packaging removed and display cabinet assembled. When the top part of the display unit was found to be missing some paint, the item was replaced by the following week without any fuss or problem. Highly recommend this retailer.
31 mars 2026
Réponse de furniture.co.uk
Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with the quick delivery, assembly service, and packaging removal.
It’s especially great to know that our team was able to resolve the issue with the display cabinet promptly and without hassle, that’s exactly the level of service we strive to provide.
We truly appreciate your recommendation and your support. Enjoy your new furniture!
Kind regards,
Furniture.co.uk
This is a top notch company
This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here.
Unfortunately had to return as didn't fit into space. My error. They collected with Such efficiency and politeness. Considering my fault.
Cannot recommended highly enough. Thankyou
4 avril 2026
Avis spontané
Réponse de furniture.co.uk
Thank you so much for your fantastic feedback! We're delighted to hear that you had such a positive experience with our customer service team and that you were pleased with the quality and style of the furniture.
We completely understand that sometimes things don’t fit as planned, and we're glad our team could make the return process smooth, efficient, and hassle-free for you.
Your kind words and recommendation mean a great deal to us, thank you again for your support!
Kind regards,
Furniture.co.uk
Great product and great customer…
Great product and great customer service. Have used this company several times now and have always been really pleased with the furniture
3 mars 2026
Réponse de furniture.co.uk
Thank you for your continued support and for taking the time to share your experience! We're delighted to hear that you’ve been consistently pleased with both our furniture and customer service.
It means a lot to us that you’ve chosen to shop with us multiple times, we truly appreciate your loyalty.
Kind regards,
Furniture.co.uk
Great service ,delivery guys great,only…
Great service ,delivery guys great,only problem we’re having at this moment in time is that we are trying to order another Florence Kitchen Sideboard and you won’t except payment,please help thank you
31 mars 2026
Réponse de furniture.co.uk
Thank you for your kind feedback! We're really pleased to hear you were happy with the service and delivery team.
We’re sorry to hear you’re having trouble placing another order for the Florence Kitchen Sideboar, this certainly isn’t the experience we want for our customers. Please could you get in touch with our customer service team so we can look into the issue and help you complete your purchase as quickly as possible?
Thank you for your patience, and we’ll be happy to assist you.
Kind regards,
Furniture.co.uk
Solid and Sturdy
Display cabinet dresser and matching kitchen sideboard cabinet, were solid and sturdy.
Chose as both were fully assembled, apart from attaching the top and bottom part of dresser. Unfortunately, the holes didn't line up so needed to re-drill holes.
So not quite 5 stars.
Beautiful sage green colour.
Overall, very pleased.
7 avril 2026
Réponse de furniture.co.uk
Thank you for taking the time to share your feedback! We're delighted to hear that you’re pleased with the solid build, design, and beautiful sage green finish of your display cabinet dresser and matching sideboard.
We’re sorry to hear about the issue with the alignment during assembly—that’s certainly not ideal, and we appreciate you bringing it to our attention. Your comments help us improve both our products and customer experience.
Overall, we’re really glad you’re happy with your furniture and thank you again for your support.
Kind regards,
Furniture.co.uk
Réponse de furniture.co.uk
Thank you for your lovely feedback! We're so pleased to hear your item arrived on time, was well packaged, and that you’re happy with the assembly and overall quality.
We really appreciate your support and hope you enjoy your new furniture.
Kind regards,
Furniture.co.uk
Excellent customer service and products
Excellent customer service and delivery. The dressing table is excellent quality, will buy from here in the future.
30 mars 2026
Réponse de furniture.co.uk
Thank you for your kind feedback! We’re really pleased to hear that you’re happy with the quality of your dressing table, as well as our customer service and delivery team.
It’s great to know you’d consider shopping with us again, we truly appreciate your support.
Kind regards,
Furniture.co.uk
Great quality furniture!
Great quality furniture and very responsive customer service team. Sent a couple of emails for a few small things and always answered very promptly to sort queries. Would definitely order from this company again.
28 mars 2026
Réponse de furniture.co.uk
Thank you for your kind feedback! We’re delighted to hear that you’re pleased with the quality of your furniture and that our customer service team was able to respond quickly and help with your queries.
It means a lot to us that you’d consider ordering from us again, and we truly appreciate your support.
Kind regards,
Furniture.co.uk
Excellent quality shelves that good I…
Excellent quality shelves that good I ordered another one . Good value for money and very well packaged and easy to build
27 février 2026
Réponse de furniture.co.uk
Thank you for your lovely feedback! We’re really pleased to hear you’re happy with the quality, value, and ease of assembly of your shelves.
It’s great to know you liked them so much you ordered another one, that really means a lot to us. We also appreciate your comments on the packaging and delivery experience.
Thanks again for your support.
Kind regards,
Furniture.co.uk
Recommended
A lovely piece of furniture, we love it. An initial failure by the delivery company - who were appalling frankly - was managed well by this company and when the piece was eventually delivered and assembled the new delivery company was superb: swift, competent, charming. Yes there was a hiccup, but it was managed well and with grace which is what matters. Recommended.
17 avril 2026
Réponse de furniture.co.uk
Thank you so much for your kind and thoughtful feedback. We’re delighted to hear that you love your new furniture and that, despite the initial delivery issues, our team was able to resolve things to your satisfaction.
We truly appreciate your patience and understanding, and we’re especially pleased that the final delivery and assembly experience met your expectations. Your recognition of how the situation was handled means a great deal to us.
Thank you again for your recommendation, it’s genuinely appreciated.
Warm regards,
The Furniture.co.uk Team
Looks fantastic
Delivery was prompt and furniture, very carefully packaged. We bought the Tetbury hallway set in sage.Green it looks lovely. I was skeptical about getting only 2 screws to hang the rather large shelving unit..But so far it's holding fast on the wall.
26 mars 2026
Réponse de furniture.co.uk
Thank you for your lovely feedback! We’re so pleased to hear your order arrived promptly and was carefully packaged.
The Tetbury hallway set in sage green is a beautiful choice, we’re glad it’s looking great in your space. We understand your initial concerns about the shelving fixings; it’s designed to be secure when installed correctly, but if you ever have any doubts or would like additional guidance, please don’t hesitate to get in touch, we’re always happy to help.
Thanks again for sharing your experience.
Warm regards,
The Furniture.co.uk Team
Réponse de furniture.co.uk
Thank you for your kind words! We’re delighted to hear that you found great value in your purchase and that the quality exceeded your expectations.
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your furniture.
Warm regards,
The Furniture.co.uk Team
Lovely hallway set
Delivery was prompt and order intact as alot of foam protection, sorry not environmentally friendly. I order the hall set by tetbury with wicker baskets. The hanging shelf storage with 3 baskets had 2 two inch screws. Wasn't sure if that was strong enough.. but still hanging!
27 mars 2026
Avis spontané
Réponse de furniture.co.uk
Thank you for your feedback! We’re really pleased to hear your order arrived promptly and well protected.
The Tetbury hall set with wicker baskets is a lovely choice, great to know it’s looking good and holding up well. We understand your concern about the wall fixings; when installed correctly they’re designed to provide secure support, but if you’d ever like extra reassurance or advice on alternative fixings, we’re always happy to help.
We also appreciate your comments on packaging and are continually reviewing ways to make it as environmentally friendly as possible while still keeping items safe in transit.
Thanks again for sharing your experience.
Warm regards,
The Furniture.co.uk Team
Excellent service snd delivery men were…
Excellent service snd delivery men were first class.
23 mars 2026
Réponse de furniture.co.uk
Thank you for your kind feedback! We’re delighted to hear you received excellent service and that the delivery team made such a great impression.
We really appreciate you taking the time to share your experience.
Warm regards,
The Furniture.co.uk Team
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