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Lisez les avis des autres

Noté 1 sur 5 étoiles

Not what I expected. My agent lied to me saying it was not a glider and it winds up to be. Looks and feels cheap! Doesn’t look like it will last long! Totally unhappy with my purchase. When I called I... Voir plus

Noté 5 sur 5 étoiles

I LOVE my new fixtures! The product information was very helpful. The response from Furniture ETC was great, including a follow up email once purchase was complete and email correspondence during the... Voir plus

Noté 5 sur 5 étoiles

We had been looking for a reclining sofa and it was difficult to be certain about ordering something like this online. But this was too easy! We ordered, receive several updates about the shipment.... Voir plus

Noté 5 sur 5 étoiles

The items that I purchased were exactly what I wanted at an affordable price. This company provided me with wonderful updates and communication with all steps of the purchasing process. I was inform... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Informations provenant de diverses sources externes

Unlike many fly-by-night companies who open storefronts on the internet one day and are gone (with your money) the next, FurnitureETC has pioneered the business of selling furniture over the internet since 1999. We have thrived during the storms of e-commerce sales to serve as an anchor for shoppers looking for great home furnishings at unbelievable prices.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love my tables

Love my tables. Work great with my room and colors. Very easy to put together

19 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Dining room chairs - order delayed but happy in the end

I ordered some dining room chairs back in August 2020. It took longer than expected to receive them, but I was informed about the delay via email on a regular basis. While I was disappointed with the delay, I appreciated very much that they were transparent with me and set the expectation when the furniture would arrive. When the order came in, it was packaged well, included all of the parts for assembly, and I was very happy with my purchase.

12 octobre 2020
Avis spontané
Noté 4 sur 5 étoiles

Delivery was fine but there was…

Delivery was fine but there was confusion about availability and had I known the delivery would have taken 3 weeks longer than expected I may not have ordered it - the product was good though when received

12 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

I LOVE my new fixtures

I LOVE my new fixtures! The product information was very helpful. The response from Furniture ETC was great, including a follow up email once purchase was complete and email correspondence during the delivery time. The packaging was thoughtful and the product was beautiful! I haven’t hung them yet cause we are waiting for our house to be finished but I can’t wait to share a picture once I do!

3 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great price and speedy delivery!

I recently purchase a vanity bench to match my bedroom set. After searching all over the internet for the best price I found the item was looking for at Furnitureetc. Not only did I get the item for a low price, but it also included tax and delivery in just a few days! I definitely recommend buying from Furnitureetc for good furniture at a good price with speedy delivery!

21 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

Order 2015737 placed in july 2020, never contacted me to tell me it is delay. Called several times and received p poor service, cancelled today Sep 19 2020. Now waiting for the refund.... let´s see

STAY AWAY

19 septembre 2020
Avis spontané
Noté 3 sur 5 étoiles

Great Product. Terrible Communication/Service

Read all the reviews and decide for yourself whether or not you should order from this company.
Product: 5 STARS I purchased an Italian leather sectional and I am very happy with the quality. It arrived in good shape and it was exactly what I was looking for.
Communication: 1 STAR After I placed the order all communication stopped. The confirmation email gave me an account page that promised a tracking number within a few days. The account page was never updated and I was never given a tracking number. I emailed, called, and online chatted several times. Emails and calls were never returned. The person on the email chat promised delivery "by the end of next week" every time. After eight weeks I finally got an email from the delivery company. The delivery company said they only delivered one day a month so I had to take delivery on the day they set. I took delivery on that day. Fortunately, the delivery people were very nice and the sectional was great.

This same sectional was available on several national sites. I chose Furniture ETC because I saved a couple hundred dollars. Next time I'll pay the extra money and I'll feel much better about the purchase. This company goes by several name including Furniture ETC, Coleman Furniture, and a third name that I can't recall. I started getting nervous when I saw the different DBAs.

You can decide for yourself if you want to take the chance with this company. You might get lucky or you might get the run around for weeks.

18 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Very pleased

Very pleased with prompt shipping and a great price. The item arrived on time and was well packed. It looks exactly like the website. I will definitely buy from them again.

15 septembre 2020
Avis spontané
Noté 2 sur 5 étoiles

I didn't realize they were not a direct…

I didn't realize they were not a direct warehouse. I ordered on July 7th and received the order yesterday (9/8). Needless to say I know it's not their fault. I also didn't know if was an open box item. I could have missed something in small print... Not sure I am happy with the bed frame, it looked better on line:-( My mind may change when I set it up. One good thing is they didn't change my card until the order actually went through. I am no updating my review on 9/15. First I WILL NEVER do business with this company - it's Cole's furniture... upon calling the company I was told I had a white glove service. The delivery people forgot some items and had to return to my home. Apparently I signed that I didn't want and I was under the impression they were going to send someone out to set up my bed frame. Never received an email response or a call back. I had to contact them directly to find out what the status was and was told no one would be coming out to set up the bed frame.

9 septembre 2020
Avis spontané
Noté 4 sur 5 étoiles

Beautiful desk

We love the desk, looks great in the corner of the living room. Two of us put it together in less then an hour, the directions aren’t that great though, that’s why I gave only the 4 stars. It’s only a diagram no written instructions.

8 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Bad communication

Ordered a bench on June 17; was given an estimated ship date of June 26th. June 29th I got an email that the order has been placed with the manufacturer (Furniture ETC is a drop shipper; NOT a direct-sales furniture store)...expected ship date is now July 17th; I should be receiving a shipping confirmation email from the manufacturer shortly. On July 20, I got another email saying my order had been placed and that my item was expected to ship on July 16th (though that was 4 days before). Today is July 31st--no word from either Furniture Etc or the manufacturer as to the status of my order.

31 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Ordene en.mayo 29 me mandaron…

Ordene en.mayo 29 me mandaron un.mensaje de recibir mi orden. Apenas ho 12 de junio me mandaron un mensaje donde dice que en 12 semanas me va a llegar mis muebles. Mala , pero muy mala servicios

12 juin 2020
Avis spontané

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