Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The hair dryer is well designed and effective. Delivery was quite speedy. I chose Gadget Shack because the supplier that was more prominent in the search results was receiving dreadful reviews for lat... Voir plus

Noté 5 sur 5 étoiles

I bought a Qinux FootyX from GadgetShack. Yodel the courier failed to deliver it. I got in touch with the seller and I had no problems to receive a replacement (this time delivered by a different cour... Voir plus

Noté 5 sur 5 étoiles

Purchased these as I read a review on them written by a hiker and photographer. Was a bit sceptical that they have no brand name but they definitely exceeded my expectations. Nice clear view, good wei... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Do not use this company is ts fraudulent. Bought a hoover it never arrived they didn't put a door number so it was returned to their warehouse which they denied at first then they said they would... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

The UK's specialist online gadget retailer


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

23 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well designed and effective

The hair dryer is well designed and effective. Delivery was quite speedy. I chose Gadget Shack because the supplier that was more prominent in the search results was receiving dreadful reviews for late or non-delivery and dreadful customer service. I am pleased to say that Gadget Shack were the exact opposite.

27 février 2026
Noté 5 sur 5 étoiles

GadgetShack a company to trust!

I bought a Qinux FootyX from GadgetShack. Yodel the courier failed to deliver it. I got in touch with the seller and I had no problems to receive a replacement (this time delivered by a different courier). Jonathan has been extremely helpful. I can't recommed enough this company. It is a shame that they sorted out a problem that it was the sole responsibility of the courier

10 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Problem, but problem sorted

Unfortunately there was a problem with the issue of the item from abroad.
However the communication with Jonathan was excellent throughout and a refund quickly received.
Will use again.

5 janvier 2026
Noté 4 sur 5 étoiles

My reason for giving the stars that I…

My reason for giving the stars that I did was because of the return.The item I paid for did not arrive but I was sent a substitute. I contacted the company about this and they sent me a return address label then 2 days later my money.

5 novembre 2025
Noté 1 sur 5 étoiles

Terrible

Terrible. Item never received as delivered to wrong address and then never found. Neither resolved through courier nor gadgetshack. Very unhelpful customer service.

25 octobre 2025
Logo de GadgetShack

Réponse : GadgetShack

We sent the item to the address that you provided.

Noté 1 sur 5 étoiles

Do not use this company is ts…

Do not use this company is ts fraudulent. Bought a hoover it never arrived they didn't put a door number so it was returned to their warehouse which they denied at first then they said they would refund me and proceeded to send a counterfeit screen shot of a refund with incorrect card details so obviously it was never received and they tried to blame Google pay.

Absolutely awful company

Avoid at all costs

23 septembre 2025
Avis spontané
Logo de GadgetShack

Réponse : GadgetShack

Thanks for the review, Karen.

You didn't receive the vacuum because you entered the wrong address when you ordered it.

You were refunded but you claimed you weren't and threatened us because you don't know your own cards.

If you believe it's fraud then we encourage you to dispute the charge and/or seek legal action. The fact that you threatened to dispute it but haven't implies that you did indeed receive the refund. We are a UK registered company so there shouldn't be any difficulty in litigation.

Noté 1 sur 5 étoiles

Branded cordless vacuum

Branded cordless vacuum
I ordered a branded cordless vacuum cleaner from Gadgetshack, almost 4 weeks waiting - tracker said it was on a flight from Shenzhen ....delivery finally arrived. It certainly was not the branded item I had ordered but a very very poor replica in a plain box, no instructions / guarantee. I emailed gadgetshack (Jonathan) he tried to tell me it was a mix up at the warehouse, offered 50% discount and they will get my correct product to me - which did arrive in 5 days!!! Please be careful when using this company, make sure you get the branded item you pay for. They have since blocked my emails as I have tried to forewarn them of my review comments. Shop elsewhere

8 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

Order placed 16th Aug, 7 to 10 days delivery promised.Received a tracking link 21st Aug, as of 1st Sept the tracking link is still showing pre-transit.Don't make promises you aren't going to keep is my advice.I have had no contact from these people explaining why, 16 days after i placed the order, I haven't received my goods.

1 septembre 2025
Avis spontané
Logo de GadgetShack

Réponse : GadgetShack

Hi Paul, thanks for your review. The estimated delivery dates for your order are Aug 29, 2025 - Sep 5, 2025, which were given at checkout and in your order confirmation email.

Noté 5 sur 5 étoiles

Ace product

Excellent product just the job for the car

22 juillet 2025
Logo de GadgetShack

Réponse : GadgetShack

Glad it's working for you James. Thanks for the generous review.

Jonathan

Noté 5 sur 5 étoiles

Great quality for great value

Purchased these as I read a review on them written by a hiker and photographer. Was a bit sceptical that they have no brand name but they definitely exceeded my expectations. Nice clear view, good weight (not too heavy). Definitely would recommend if you want a decent binoculars for not too much money.

12 juillet 2025
Logo de GadgetShack

Réponse : GadgetShack

Thanks for the kind review, Miroslava. They come straight from the factory and are exactly the same as the branded ones. Glad they're perfect for your needs.

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