Gaia Baby Avis 

141
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

Recently we just bought the second cot from Gaia Baby. Our toddler has been sleeping well in the first one for nearly 2 years and the second one is for our second child. We also had the small bedside... Voir plus

Noté 5 sur 5 étoiles

Shout out to Karl in customer service, one of the nicest most helpful customer care people i've interacted with before. This sort of thing really goes a long way for a brand and sharing the word about... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We honestly didn’t think a chair would make such a difference but we love the Hera Rocking Chair. It’s incredibly comfortable and supportive (especially during those long nights). The cushions a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Purchased the Serena Bouclé Rocking & Nursing Chair on 20th September….still no sign. After several emails back and forth with empty promises (and a phone call) I am so disappointed in the customer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Our mission is to create baby products that are timeless, practical and beautiful too. Gaia Baby is made up of a passionate team who understand that your journey as parents is precious. We are here to support you in every way we can. Our customer service lines are manned during office hours by in-house staff trained to answer all your queries. The official team is often bolstered by husbands, wives, kids and extended family. From delivery & assembly, product testing, demonstrations, advice and support, our families are core to what we do.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(141)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We absolutely love our Gaia baby furniture!

We absolutely love our Gaia baby furniture! All of which is of excellent quality. The customer service has been outstanding and the staff is always happy to help.
Would 100% recommend.

3 février 2019
Avis spontané
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Réponse de Gaia Baby

Hey Ijeoma, thank you for the lovely comments! :)
Hope you enjoy the furniture!

Noté 5 sur 5 étoiles

absolutely grogers

absolutely grogers, best baby products ever, I really love my beautiful GAIA SERENA COMPLETE SLEEP (WN)

1 février 2019
Avis spontané
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Réponse de Gaia Baby

Thank you so much Lily! We're delighted that you loved the Complete Sleep :)

Noté 4 sur 5 étoiles

I absolutely love my Gaia-baby crib!

I absolutely love my Gaia-baby crib. I live in an apartment where we are tight for space and this crib was the perfect solution to our space issue. The mattress is top quality too, it's firm but cushioned and extends as the crib extend! I even purchased the organic fitted sheets and these wash beautifully. Aesthetically it ticks all the boxes too. The only reason I didn't rate this a 5 was there is no way to lower the bars so I count on my son to put his arms up to me so I don't have to bend over too much. I knew this before I purchased the crib but the other features outweighed this one disadvantage.

1 février 2019
Avis spontané
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Réponse de Gaia Baby

Hey Mary, we're so happy that Gaia Baby could provide a solution to your space crunch. Thank you for your feedback, we truly appreciate it. :)

Noté 5 sur 5 étoiles

The BEST & most beautiful crib! ⭐️⭐️⭐️⭐️⭐️

The BEST & most beautiful crib!
We get so many comments from visitors about how beautiful and uniquely designed her crib is. We weren’t a fan of many other cribs for the nursery- we wanted a minimal design whilst also being a piece that we would keep for a very long time and grow with her. Gaia was the only thing on the market that ticked all those boxes.

She’s comfortable and safe when she’s napping or sleeping and she loves to play in there too. Best baby Buy we’ve made!

1 février 2019
Avis spontané
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Réponse de Gaia Baby

Thank you for the lovely comments, Allie :)

Noté 5 sur 5 étoiles

Gaia Baby is well designed and high quality nursery furniture!

We purchased the Gaia Baby Serena Cot for my daughter and couldn't be happier. The ease of ordering, efficiency of delivery and quality of the product is outstanding. My 10 month old daughter has been sleeping soundly in the Gaia Baby Serena Cot for the past few months and we are really pleased we chose this cot. It's extremely high quality, well designed, sturdy and safe! It was simple to lower the height of the cot once she started sitting and now she can stand without any risk of getting out. We are also really impressed with the quality of the mattress and bed sheets, we purchased a mattress protector and fitted bed sheets which are great quality, the sheets are really soft which is what we wanted for our daughter to feel snug. It can be difficult to chose the right thing when there is so much on the market but this is definitely a purchase we feel really pleased with and would recommend Gaia Baby to anyone looking for well deigned, high quality products for their nursery.

13 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Hey Sinead, we're so happy that you loved our cot bed! We truly appreciate your lovely feedback. :)

Noté 5 sur 5 étoiles

PRACTICAL COT THAT ALSO LOOKS GOOD

I bought this for my niece when she had her first baby last year. She lives in London and did a huge amount of research before choosing this cot which she totally loves. It is so practical and the fact that you can change the size to suit your babies age/growth really makes it a winner living in a city apartment.
I know its not so important but it also looks good! I wish they had such a choice when my five children were young. I wold recommend this cot for sure.

13 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Hey Li, thanks for the lovely comments! :)

Noté 5 sur 5 étoiles

We are delighted with our Gaia baby…

We are delighted with our Gaia baby purchase.
We find both the cot and the rocker so versatile and the company in general have been a pleasure to deal with.
Cant recommend them enough 5 stars all round

9 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Thank you Dermot! We really appreciate your feedback.

Noté 5 sur 5 étoiles

Solid & well-built

The Gaia Baby cot is solid and well-built. It's a perfect option as it grows and adapts with your baby. The neutral colouring also makes this a versatile choice, coordinating with any colour scheme.

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Hey Avril, thanks for the lovely feedback!

Noté 5 sur 5 étoiles

Excellent!

Great products for the baby

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Thanks Kate! We're so happy that you love Gaia Baby products :)

Noté 5 sur 5 étoiles

Love Gaia Baby

Love the brand! Very good quality and fast delivery. So happy! I woud definitely recommend it.

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Thanks Tamar! We really appreciate your lovely comments :)

Noté 5 sur 5 étoiles

The pieces by Gaia baby are stunning

The pieces by Gaia baby are stunning. I recently purchased the rocking chair for my nursery, but I love that the design is sophisticated enough to be used anywhere in the house once my child is older. The company themselves were very accommodating and efficient, and I will definitely be considering buying some of their other pieces!

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Thanks for your kind words, Ellen! We truly appreciate it :)

Noté 5 sur 5 étoiles

I love the Gaia baby range

I love the Gaia baby range, wish it had been around in my time but am so happy to have been able to give the cot to my grandchild.
I found them a very easy company to deal with and wouldn’t hesitate to recommend them,

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Hey Miranda, we're so happy that you love Gaia Baby products! Thanks for dropping in your feedback :)

Noté 5 sur 5 étoiles

The Gaia Baby Complete Sleep is an…

The Gaia Baby Complete Sleep is an innovative, yet stylish piece of nursery furniture that us unlike anything on the market. Having seen for myself how adaptable the product is for any nursery setting or newborn development, I would happily recommend this product to anyone seeking new or expectant parent seeking a sleeping solution on the market.

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Thanks Saoirse! We truly appreciate your kind words :)

Noté 5 sur 5 étoiles

Gaia Serena cot

We recently purchased the Serena cot absolutely loved it, fantastic quality, and service from our local retailer Bristols Early Days was excellent.
Loved the design and finish of the cot, fast delivery and assembled in no time.
Highly recommended

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

We're delighted that you love the Gaia Serena cot, Tracey! Hope you're enjoying the furniture :)

Noté 5 sur 5 étoiles

SO HAPPY!

SO HAPPY! I have been looking for ages for the "right" look to fit in with our new nursery and I could not be more happy. It looks amazing, really finishes the room of beautifully. The communication all the way through my purchase was spot on, can not fault the customer service in any way and even the chaps that delivered were so polite and wanted to make sure we were happy with everything before they left. One very happy customer - Thank you everyone, would recommend you every time!!!!

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Thank you for your kind words, Lee! We really appreciate it :)

Noté 5 sur 5 étoiles

We purchased several items for our…

We purchased several items for our nursery and we are delighted with the superb quality of both the cot and the rocking chair that we bought.

The items were delivered promptly and the after sales care has been second to none. The assembly instructions were easy to follow and the quality of design and materials is exceptional.

We would happily recommend Gaia Baby and will definitely be dealing with them again.

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Hey Darren, good to know that you're happy with our products. We hope you love it as much as we do :)

Noté 5 sur 5 étoiles

Great innovation, great product.

We Purchased the Gaia cot bed compete system from our local retailer Baby planet, we were initially drawn to this product for its uniqueness. But the sales lady soon showed us that it wasn’t priced for its uniqueness but for its innovation and longevity. The bed looks beautiful in our nursery and I am sure our baby will enjoy many comfortable years in it.

Overall experience was wonderful, from the initial sale all the way to the delivery and assembly guys.

Thank you so much.

7 janvier 2019
Avis spontané
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Réponse de Gaia Baby

Hey Zaheer, thank you for your kind words :) We truly appreciate your feedback.

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