Ordered this on 3/08/2023, it wasn't even shipped out, nor was I updated about the order, until I reached out to customer service on 3/21/2023 and they informed me they were having issues with the s... Voir plus
L'entreprise a répondu
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Ordered this on 3/08/2023, it wasn't even shipped out, nor was I updated about the order, until I reached out to customer service on 3/21/2023 and they informed me they were having issues with the s... Voir plus
L'entreprise a répondu
I ordered the Galaxy Projector 2.0 which only covers a small piece of the wall. The projector is loud when the stars move. Bluetooth connects to my neighbor's phone and cannot be turned off with any b... Voir plus
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Great! I originally went to purchase from a different brand they were terrible with customer service and I ended up cancelling and ordering your galaxy lamp which we love! Fast shipping to Australia!... Voir plus
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The visual effect is great, stars look cool and the galaxy is soothing; however there's a few details that missed the mark. The motor is a bit jerky at the lowest setting, it's not a smooth lin... Voir plus
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Transcend your room and immerse in a distant galaxy with advanced light therapy & Bluetooth speaker. Bring the night sky indoors and explore outer space from the comfort of home.
2F Wentworth Park Road, 2037, Sydney, Australie
Love this so much. Love the colours and the stars and how you can change the settings. Also being able to play meditation music through its Bluetooth speaker. Will be buying a couple more in the future as my 3 teenagers all want one for their rooms.

Réponse de GAIA Galaxy
We have now bought two of the galaxy projectors since January and they are absolutely amazing! Not only do our kids love the projectors, but my husband and I are obsessed as well, and as such, I'm sure there will be a few more purchases in the future for gifts to friends and family! I won't be using any other lights from now on! Such a great value: projector, speaker, timer and remote control. The photos don’t do it justice and it’s just the most relaxing way to unwind. I am recommending this to everyone I can.

Réponse de GAIA Galaxy
Absolutely love this product.. the Bluetooth connectivity is amazing.. I fall asleep every night to the light dancing across the ceiling and the soothing sounds of a thunderstorm.. so peaceful!!! Have already recommended this product to my favourite peeps.

Réponse de GAIA Galaxy
Customer service is top notch!! Very happy with the star projector, my cats love it too. Recommend to everyone

Réponse de GAIA Galaxy
Great! I originally went to purchase from a different brand they were terrible with customer service and I ended up cancelling and ordering your galaxy lamp which we love! Fast shipping to Australia! Great and fast customer service! Could not recommend more! We even had our dog use our remote and they posted us a new one free!!! Thanks!!

Réponse de GAIA Galaxy
This product has one of the best projections in the market. The quality is so good compared to other galaxy lights I have had, I wish I saw this sooner! My kid loves it & loves going bed to relax and fall asleep at night. Very quiet no motor sound!

Réponse de GAIA Galaxy
Honestly? Best thing I’ve ever bought. Such a great value: projector, speaker, timer and remote control. The photos don’t do it justice and it’s just the most relaxing way to unwind, especially during these challenging times ! Some of my friends saw my story on insta and have already bought it too. Even my cats love it and are captivated by it!

Réponse de GAIA Galaxy
10/10 love my projector, creates the coziest vibes and would recommend to any of my friends

Réponse de GAIA Galaxy
Super cool product. Easy to use - I love using one of the modes where the nebula colors switch automatically between all 3.
Everything can be turned on/off - moon, nebula (one, two or all 3 colors), stars. You can also control the speed of the star movement or keep them still.
I would say - it doesn’t completely cover the room in a rich blue/purple light, but if you’re looking at this product, chances are you already have other colored lights that this can go with. I’m happy with the purchase!

Réponse de GAIA Galaxy
Fantastic companion on trips. We've had a great time with this projector, basically does everything as advertised. The only qualm I have is the projection of the LEDs can sometimes be annoying, as it is a full sphere that goes quite low (when projector is in a sideways position, the only way we can have it in our house). The buttons on the projector itself are quite limited, if you dont have the remote handy, would be cool to be able to select modes without the remote.

Réponse de GAIA Galaxy
I thought you could change the color of the stars, they're green for some reason and you can't dim them the way you want.

Réponse de GAIA Galaxy
Got this for my partner's birthday, and we're crazy about it! It's really trippy, the nebula (I looked at many brands to find this!), the green lasers, the atmosphere it creates inside and oustide at night, is nuts! Many options with the remote control for details, colours, modes, brightness and speed, timer, very easy to use. It works plugged on my power bank, which means we can use it where we want. We're putting relaxing music on the bluetooth speaker, and lose ourselves in it. Can make our own party anytime;) Our friends definitely all want one now!
Great and happy customer service, and it arrived in 15days in NZ.
I recommand!

Réponse de GAIA Galaxy
Great product. Shipping took around 3 weeks so 1 star deducted (however, there was a winter storm that might have affected shipping).
I would have liked for the angle of the projector to be adjustable, but other than that, I'm satisfied.

Réponse de GAIA Galaxy
This projector is fantastic - it’s just as the photos describes. The features are great and my kids love it. 5 stars!

Réponse de GAIA Galaxy
I am very pleased with my pruchase from GAIA Galaxy! The projector I bought from them is awesome and it was delivered pretty quickly! I also thought that the customer service was great, with a swift response for being on the other side of the world!

Réponse de GAIA Galaxy
Very nice projector. My only complaint if any is that it took 18 days to receive my projector from the day I ordered it.

Réponse de GAIA Galaxy
Delivery was fast. Product is excellent. I bought what i saw on the ad.

Réponse de GAIA Galaxy
I love it it dont turn off unless im asleep b cool if the moon changed and the stars changed colour ill be buying more

Réponse de GAIA Galaxy
Fabulous product. Ordered on line. Was delivered promptly and efficiently. Would order again and highly recommend.

Réponse de GAIA Galaxy
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