Garden Sanctuary Avis 

Delivery service is pathetic.
Twice they have given delivery dates and times and they still haven't delivered.
Get s decent, reliable courier service.

First class service from ordering to delivery.Very happy with the fire, great quality item. Easy to install and looks fantastic.

No complaints whatsoever, very good price and quality, quickly delivered and installed, fairly robust and looks good,does exactly what it's meant to.

Excellent product and excellent price too.i would highly reccomend.Fast drlivery too 👍

The esae of assembly the quality and the price i put it up then for 2 days we had a storm and it stud up to the was area dry i it recommend this 100% john kennedy royal oak glossop

Delivery was amazing never delayed. The pricing was also amazing for our fire and the fire is absolutely beautiful

Great quality at a great price, excellent service

Found this website online for choosing my fireplace /cuboard item arrived easy to put together very strong , love it fireplace very cosy with all the lights on to . Good price also.

I am hoping to reach a satisfactory solution with the company and am waiting a reply.

It’s a great product and it’s really good storage wise. It’s quite good and sturdy. Does the job. I’d say it’s got a few measurements off by a few millimetres and high might mean slats don’t fit perfectly but that is expected as with everything and a bit of silicone will fix that right away!

Product was quality and very reasonably priced and the customer service was above and beyond with a mistake with delivery address that could possibly been my fault but was resolved very efficiently if I could do 10 stars I would

I bought a garden storage chest for £69.99 and an additional £4.95 for postage.
I received an email the next day demanding an additional £35 for postage (after the original payment had gone through)
I cancelled the order and now await the refund.
Disgusting way of trading.

Exceptionally easy to order, amazing price, arrived so quickly, well packaged and even included 2 pairs of gloves
Went together extremely well and is very solid.
Fabulous company to purchase from extremely quick delivery and good communication
Thank you

Absolutely love my new fire it is the perfect centre piece in my living room. Thank you for such fast delivery, great product at a really great price. Our living room is now complete and feels so cosy. I highly recommend this product.

I use my F/F in conjunction with my studies. I run a Fungus Group which relies on collections from the field and, with the aid of a microscope, identify and record the species we find. My purchase from Garden Sanctuary gives me all I need. I couldn’t be more happy with the service, price and the speed of delivery.

Purchased a Wowcher for a plastic shed I was hoping it would be a decent one.
I had to contact the company as I had no acknowledgement from them , but as soon as I did I was kept up to date and the shed was delivered the same day , I am very pleased with the service and product.

We purchased a triple bin storage in September, and it was delivered undamaged in two parts. Each delivery was notified well in advance and I had options if no one was in. On inspection of the parts, I found none to be missing or damaged, but I will admit the quality wasn't the best. It doesn't feel like particularly strong wood, and I would imagine any decent amount of pressure could cause it to break. I have not confirmed this, but that's the feeling I got.
Anyway, my main issue was the instructions, they were basic at best. Six diagrams, so small in detail that I had to squint to see them, with far too much information to take in, to build quite a big bit of kit. The product list was comprehensive but a less dense version of instructions should be considered. It took us a few attempts to make sense of some parts and how they went together.
One assembled the item looks lovely, but when you remove the strut to put your bin inside, the sides wobble and things don't line up anymore.
Overall we are happy with it, but the old saying, you get what you pay for, definitely holds true. If this is what your budget can get you, it's worth it, but if you can save a bit more to get something sturdier, I would recommend that option.
We had no need for customer support, so I can't answer to that side.

Item ordered and was received very quickly , nothing wrong with the final product but people should be warned that the instructions are poor and screws are of poor quality .You also need good technical ability, my husband is a mechanic and it took him 3 solid tedious hours to put together

The 2 identical items (round veg storage tower) arrived and the first tower rubs. I should have read the returns policy, because returns are not Free! I'm not bothering to open the second tower. I would like to return but can't seem to get my head round the return and I don't want to pay for my return.

Excellent wall mounted electric fire and the logs and flames make the room look more homely.
Quick and trusting delivery and we were kept well informed in the transition.