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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered the VCDS fault diagnostic program and cable with accessories from Gendan. Arrived quickly, easy to setup on laptop and register then plugged into our Audi A6. Very good at finding faults and... Voir plus

Noté 5 sur 5 étoiles

Great Service! I ordered a yellow obd2 cable and it turned up fast and worked perfectly! I would definitely recommend this cable as previous Amazon one didn't work...

Noté 5 sur 5 étoiles

Very knowledgeable and happy to provide pre-purchase advice. The item I ordered was quickly delivered. However owing to the poor service from Royal Mail, it was not delivered the next day which I... Voir plus

Noté 5 sur 5 étoiles

Best experience of buying any product! Purchasing was quick and easy. Amazed by the very quick shipping time and I live in NI! Item arrived suitably packaged and my 6 year old son enjoyed the free pac... Voir plus

À propos de l'entreprise

  1. Équipement de réparation automobile

Informations provenant de diverses sources externes

Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

510 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(510)

78 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Company

Ordered an OBD 2 LX and adapter cable. I wasn't sure if the adapter cable was the correct one for my bike. Emailed GENDAN and got a quick reply from Mike to confirm it was the correct cable. Put an order in Monday afternoon and both items were delivered Tuesday morning. Excellent service and items. Thanks

2 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely excellent product

Absolutely excellent product. Follow instructions methodically, ensuring at each stage you have completed the action. You will be pleased with the result. Professional diagnostic tool.

28 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Excellent product ucsi - 2100 uni car scan
cheaper then other places
excellent service quick delivery
no problems thanks

1 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

UniCarScan UCSI-2100

I bought this for use with my BMW C400 GT and it is an excellent product. Great service, very fast delivery too! .. oh not to mention the price was cheaper than anywhere else by far, I would definitely recommend Gendan.

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Kept very well informed throughout

Kept very well informed throughout. Item arrived very quickly and was well packaged. Everything working perfectly. Would not hesitate to use Gendan again and I highly recommend them. Thank you.

23 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company, great product.

My Alfa went into safe mode so I had two options, take it to a garage or get a diagnostic package. Bought the enthusiasts miltiECUscan kit from Gendan after phoning them. They were very helpful on the phone, it arrived quickly but as usual with anything operating on Microsoft software took a couple of calls/Emails to get it running. Again very helpful and got me running within an hour. Tool was brilliant, came with genuine ELM and K-Line interfaces (not dodgy Chinese copies) it diagnosed the fault and vis adjustments options ran a PDF Regen which fixed the problem. Very pleased. Would definitely use this company again.

17 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

GENDAN, Highly recommend

I've purchased Foxwell products before. I've found them to be very reliable, and an absolute must for modern day vehicles.

I have found the staff at Gendan very polite, informative with excellent knowledge of the product. So I have just upgraded my scanner to the I50 TS. Well done lads, keep up the good work!

21 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Its the timing of my interaction with…

Its the timing of my interaction with Gendan that is so fulfilling.
Its the Xmas period and my ever faithful Audi Q7 which i have driven for 158 +K miles just wont start. I need a code reader with a high level of interaction .At this point its too late to hope Santa will bring me one! So at09.30 I phone Gendan less than 60 Seconds later i am speaking to a intelligent and positive young man-08.15 the next day(Saturday) the item is delivered. I do not believe that you can better that. Ps they even kept me informed on its progress. A very big thank you. Fault diagnosed and car working.

30 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Utterly superb service from initial…

Utterly superb service from initial contact to check the Vcd lead worked with my vehicle, instant replies, brilliant humour on delivery update & when product arrived, lovely little gifts inside. 100% recommend this superb company.

22 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Disappointed with company

Bought from them sent me a obdlink Mx that no good on connection with the iPhone paid 130 pounds for it
called within 2 days of receiving item of the connection problem returned got the rma from them so I don’t understand what are they saying did not contact them before? Returned item charged me 10% restocking fees I also emailed obdlink in us they tried but not connection with iPhone
Disappointed with Gendal company and will not recommend this company also added lying did not contact them how did I get the RMA? How it’s not about the 13 pounds anymore it’s a disappointment

Avoid company

1 novembre 2023
Avis spontané
Logo de Gendan Limited

Réponse de Gendan Limited

We would disagree with your version of events.
You ordered from us on October 4th, and the order was shipped the same day, and delivered on October 6th.
We have no records of any further contact with you, until you called to request a return on October 17th - 11 days later.

We explained on that call that we test every interface before despatch, so it was very unlikely to be faulty, and we suspected a configuration issue was to blame.
We asked if we could check some settings with you before looking at a return, as if it was returned as faulty, but turned out to be a configuration issue with your equipment, then we would have to deduct 10% from the refund. You refused our help and insisted upon a return.

Having received it back, we tested the interface with Windows, Android and iOS devices, and it worked fine with all of them.
We are confident that, had you accepted our help, we could have got this working for you.

Noté 5 sur 5 étoiles

Don’t delay

Yes, it could be classed as an expensive purchase, however when you put things into perspective it’s a value for money purchase. Hopefully your vehicle will be reliable and fault free but when it does go wrong it is possible to diagnose the fault simply and effectively with VCDS. You can diagnose accurately without resorting to diagnosis by parts replacement which is very expensive and time consuming. I’ve saved myself time and money in the first diagnostic I’ve carried out on my own vehicle so don’t delay if you have a VAG vehicle get VCDS.

15 octobre 2023
Avis spontané

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