Geobear Avis 

Had 3 visits from this company with the promise of "we'll get back to you". Every occasion ive had to ring and chase them up, every occasion "we'll get back to you" even this week ive called on Monday, but still no response.
If you don't want the job.....just say!

My neighbour got a quote from them, it came up to 10 k almost for a day work. He got an estimate only , now they tell him you contracted with us. I will not trust these company.

Great service

I bought a bungalow which had structual movement in the floor the lady who previously owned it had Geobear come out and do a survey check all the drains and do resin injection to the ground surrounding the building a real belt & braces approach as recommended by Geobear
This had little or no effect what so ever and continued to move and crack
as the guarantee was transferable upon purchase i invited Geobear back out to assess the situation
Without a camera or ground assessment they instantly knew how to fix it and resolve future movement
unfortunately this wouldn't be covered by the 10 year guarantee and would on my part involve spending thousands more to rectify the issue
Hopeless the previous owner had taken the advice from Geobear gone for what they recommended spent over 20 k with no change
I would not continue this nonsense any further
I have since put in place other measures which seems to be at this stage to be working

I had a video meeting with Enda for some advice and insight into a developing issue at my home.

Enda was professional, very informative and most helpful.

He did not try and push for business; instead he gave an honest review of my situation (which is not urgent yet) and for that I'm very grateful. He also explained how they do remedial work to failing foundations and it sounds great.

Thank you, Enda!

Patricia
North Cork

From my first enquiry about the ground movement under my garage all the treatment work required was fully explained and the work carried out efficiently.

slow response on info not sent out and Engineer not turn up on day of initial assessment

From start to finish the service was 1st class. I originally just wanted a no obligation quote as had no idea of costs. We were never pressured or pestered which means a lot. Can not fault geobear in any way.

The primary investigation seems thorough. The help in getting drainage repairs done by the Water Board is comendable.
Plenty of effort went into making sure the place was ewell prepared and ready before treatment was executed.

The workmen that came to actually do the underpinning were helpful, polite, respectful and informative.

Unreliable and unprofessional.
I first contacted Geobear at the beginning of March. First impressions were very positive, the person I talked to was informative and helpful. I booked a site visit but I had to wait until the beginning of April, but I was happy to wait. He informed me that he would call the day before just to check everything was still ok at my end.
The day before the appointment came and I heard nothing. So at the end of the day I emailed to check everything was ok and the appointment was still going ahead. I received a reply at 10.30pm full of apologies to say he had injured himself on holiday and unfortunately was unable to make the appointment.He would contact me the next day to arrange another date. I did not mind he was injured as that wasn't his fault, but I did have reservations that I had to contact him to see if he was coming, he had plenty of opportunity to contact me and he would have known in advance that he was too injured to make it.
He phoned next day, and as his diary was booked up I would have to wait another month so the beginning of May for the next available date. I booked in and he told me as it was the day after bank holiday he would phone on the Friday to again confirm things were ok at my end.
The Friday came and I received a call in the morning. To then be told he would have to change the time of our appointment to the afternoon as his bosses had booked another client in at my original time. I explained I couldn't do that time as I had another appointment and reminded him I had been booked in for a month and I had already had a cancellation and obviously this client was a recent addition. He just kept blaming his bosses. He then said he would look into it to see if he could do our original time and he would get back to me.
I waited all day, I sent 2 texts and an email asking for an update and confirmation either way as I needed to know. Still nothing. I was left in total limbo.
It was only after I sent a very strong email and cc the company in on the Monday that I eventually got a reply. Unsurprisingly he was not coming.
The lack of professionalism and common good manners was appalling. The new client was obviously more important than me and no doubt their job was a lot bigger than mine, as they did not have to wait for an available date. The company was happy to push me out even after I had already been let down once and had therefore waited 2 months for my appointment. But what was worse was the total lack of manners and respect.There was no communication, I was left to chase things up on both occasions. I would definitely not recommend this company. I am now going with a company that wants my business and treats me with respect, who won't waste 2 months of my time.

The Area Manager called to our house to review hairline cracks that had appeared. We found him to be reliable in his communication. Gave fair comments and was very thorough in examining both inside and outside of the house. He could have easily said we required a lot of work to be done. Instead we only need to monitor for now. It's refreshing to not be taken for granted. For that we are thankful.

Excellent company to deal with. System is non invasive as promised. The lads on site are a credit to the company. I have confidence that the house is now supported and at a fraction of the cost of concrete underpinning

I had a great service. All done in a day, left no mess.

I found Geobear from an advert and was dubious. If something sounds too good to be true it usually is. Not with these guys.

A quick form lead to a video call and I showed one of the experts my issues. They arranged a visit in person. They broke down their prices and explained their product and how it worked.
I couldn’t believe the difference compared to the quotes I was getting. Better yet, they told me they where not convinced that I actually had the issue other builders said I had and wanted to send someone out to do an in person inspection.

Craig came out from the sales team and allayed my fears on this occasion given a full breakdown of my issues which are not related to subsidence. He then went away and wrote me a full report explaining the areas to monitor ad recommendations

The whole process was so transparent which in this game is hard to come by.

The most shocking thing of all. It was all completely FREE.

I’ve been asked to write hundreds of online reviews and very rarely do but on this occasion I felt compelled to do so because they are genuine.

Emma was very helpful and thorough on the virtual assessment. Thankfully she didn’t think there was a problem with anything she saw and recommended a couple of points to monitor for 12 months. Thank you Emma.

The team, Dean, Ian and Matthew who came to stabilise the house with resin were all very respectful. Dean kept me updated and explained what the plan of injecting the resin was over the two days.
A very good job done.

Very pleased with Geobear’s prompt investigation and great help. Cracks were reappearing 14 years after their earlier occurrence, which had been caused by a failed drain. A few days after my initial contact, Geobear arranged a no-obligation video survey. Ian thoroughly explored the nature of the cracks, deducing they were due to the failure of the earlier render repair, and not due to further ground movement. He kindly emailed a brief report to that effect the same day.
So Geobear didn’t recommend their treatment - just repairs to the render. I cannot thank the highly professional and friendly team enough for their kind commitment to helping this customer in the best way -
a rare delight to experience such professionalism without sales pressure.

The job was carried out professionally and efficiently and engineers were friendly and thoughtful.