They rip people off under the guise of Free Trial Memberships and they deceptively hide the terms where you are obligated to pay for 6 months membership of over $250 if you don't remember to cancel... Voir plus
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Lisez les avis des autres
I’ve been ordering skin care and hair products from Geologie for over a year now and when I tell you I saw results QUICK! The unscented salicylic face wash is amazing for my sensitive skin and helped... Voir plus
Hello, This is Praneeth. I have been using geologie from the past 2 years and I must say I have seen real changes. For people giving any sort of negative feedback, I urge you to wait for few months... Voir plus
My boyfriend's been subscribed to a skincare regimen for a few years, and I've always used some of his eye cream when he's not looking. I started purchasing my own co-wash last year and love it! I've... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Simple. Personalized. Results. Skin, hair + body care. 25 time award-winning formulas rooted in science with ingredients clinically proven to work. Discover your routine today!
Coordonnées de contact
Etats-Unis
- geologie.com
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Excellent product
Excellent product. The trial products are more than enough to get a good opinion of the product. I have seen a marked improvement in my face, especially with the bags under my eyes. Definitely worth the purchase.
One of my bottles of face wash broke…
One of my bottles of face wash broke during transit and covered the rest of my order in face wash. I contacted customer support and they shipped out a replacement bottle the next day.
Helped solve my problem with account…
Helped solve my problem with account quickly and without hassle.
Responsive and caring customer service
Responsive and caring customer service. I can ask questions and make order changes easily online, but when I have a question, they are there for me. Product quality is great, I have seen improvement since using my regimen for over a year now.
Geologie convert
My boyfriend's been subscribed to a skincare regimen for a few years, and I've always used some of his eye cream when he's not looking. I started purchasing my own co-wash last year and love it! I've since picked up a blemish buster kit to more quickly treat surprise breakouts and have found success with that too. Great experience all around :)
Customer service is great
Customer service has always been helpful and understanding.
Great customer service via email
I talked to a man named Jason over email. He was very thoughtful and helpful with advice on how to fix my oily skin. He replied pretty fast and I have no complaints.
Horrible customer service
Horrible customer service, was not told I had gotten a subscription and was automatically charged $116. There was no email confirming the subscription, and the skincare products are not even worth $1.

Réponse de Geologie
I loved 😍 the product Quality is beyond
I loved 😍 the product Quality is beyond
Excellent skin care products!
I’ve been using Geologie skin care products for a little over 6 weeks now and I love them! My skin is less dry, more vibrant, and has less acne. 10/10 would recommend!
Hair product is awesome!
High quality and delivers what they promise
I had the pleasure of trying a FREE PERSONALIZED LINE OF PRODUCTS from Geologie last year and instantly feel in love with them. (people should really take the time to read before signing up for things as it clearly says receiving the trial will also sign you up for a monthly subscription at the end of the month trial unless you cancel prior to the end, which they make super easy to do online you don’t even need to call or speak with anyone to do it, so by no means did I feel coned or locked/trapped, they made it apparent from the start) The products also are amazing and I will continue to use them. They are responsibly sourced, no animal testing involved, and contain no harmful ingredients. It’s good quality skincare at a reasonable price. Their product packaging is also nice it’s effective, and durable. They have products for any skin type! They also make products for hair and body which look equally as great. I haven’t had the pleasure of trying them yet, but I plan to very soon! Their customer service team is also top notch, very friendly, responsive and caring. If you’re looking for a reputable name brand that also delivers great products as promised and won’t cost you your entire savings account, then you have found the right brand. I would recommend them any day any time to anyone!
Great To Work With
Contacted Customer Service to make some changes to my order. They were thorough, helpful and concise, and make good use of both our time. Very happy with the experience.
The customer service always gets back…
The customer service always gets back to you when you need help. The team at Geologie is very friendly and helpful in resolving the few issues you may not even experience. I am also a big fan of the simplicity they bring to skincare as a guy who is usually too busy to delve too deep into the science of skincare. Geologie makes it simple and great. My skin hasn’t been clearer at any other point in my life than after years of sticking to a geologie routine. Highly recommend this natural product and hope to see more products like maybe a body lotion from them in the future.
Super fast customer service
Super fast customer service! Any time I have had a question or an issue they've resolved it almost immediately.
My name is sikander and the geologie…
My name is sikander and the geologie products by far are the best compared to anything i have ever used. Ive been using geologie for about 5 years and i cant put into words how good their products actually are. Also their team is really helpful and always providing excellent customer service. I had a issue where i did not receive a part of a order due to overseas delivery issue as i am based in London but their online team was quick to send one back straight away and also checked up on me if i had received it and that to me is the top range of customer service 👌🏼👌🏼
Happy couple!
I’ve been using the .3 percent Retinol Night Cream and it must work well because my wife started using it too. No rash or irritation even with the .3 strength. The pump puts out the right dose and a 90 day supply actually lasts 90 days. I’ve been happy for a while and now we’re both happy!
They locked me into a trial and are now…
They locked me into a trial and are now sucking hundreds of dollars out of me despite the incredible amount of time and effort I put into ATTEMPTING to cancel (I AM STILL SUBSCRIBED AGAINST MY WILL AND WILL HAVE TO CHANGE CREDIT CARDS), I mean it's truly incredible. They've given me gray hairs already for sure. These people are terrible.

Réponse de Geologie
First-Rate Products and Customer Service
The products are great, but the customer service is even better: responsive, quick, and resourceful. I get compliments on my skin from strangers, and customer service resolved a shipping issue (that was my fault) within twelve hours.
Wonderful Customer Services
The product is great, but even better than that, they have the best customer service. I had some shipment issues with one of my packages, and they were very responsive and took care of things for me. I will definitely use them again in the future.
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