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Lisez les avis des autres

Noté 1 sur 5 étoiles

They rip people off under the guise of Free Trial Memberships and they deceptively hide the terms where you are obligated to pay for 6 months membership of over $250 if you don't remember to cancel... Voir plus

Noté 5 sur 5 étoiles

I’ve been ordering skin care and hair products from Geologie for over a year now and when I tell you I saw results QUICK! The unscented salicylic face wash is amazing for my sensitive skin and helped... Voir plus

Noté 5 sur 5 étoiles

Hello, This is Praneeth. I have been using geologie from the past 2 years and I must say I have seen real changes. For people giving any sort of negative feedback, I urge you to wait for few months... Voir plus

Noté 5 sur 5 étoiles

My boyfriend's been subscribed to a skincare regimen for a few years, and I've always used some of his eye cream when he's not looking. I started purchasing my own co-wash last year and love it! I've... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. Boutique de santé et beauté
  3. Distributeur de produits pour la peau

Écrit par l'entreprise

Simple. Personalized. Results. Skin, hair + body care. 25 time award-winning formulas rooted in science with ingredients clinically proven to work. Discover your routine today!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing natural deodorant

I love my Geologie products. I’ve been using their routine for a few years and I recently started using their natural deodorant and Superclean body wash and am a big fan. Highly recommend.

26 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

I'm in uk for 2 months money has come…

I'm in uk for 2 months money has come out my bank not brought anything and more money would of come out next month. Don't know if my bank details was hacked but never subscribed and definitely not got nothing for the money

25 avril 2024
Avis spontané
Logo de Geologie

Réponse de Geologie

Hi Emma. Thanks for your review. We requested additional customer details from you via Trustpilot so we could look into this further, but you unfortunately did not provide them. We cannot speak to your review or purchasing experience without additional context and information. Please feel free to provide that so we can assist further, or reach out to our support team at help@geologie.com and we'd be happy to lend a hand.

Noté 5 sur 5 étoiles

Great Product and Service!

While I was skeptikal of these products at first, theu have turned out to be great. Any issue along the way have been quickley handled by their customer service in a satisfactory manner. I have been using them for over 1 year and very happy with the results.

24 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

As a father of three daughters I have…

As a father of three daughters I have always been aware of the importance of skin care but never really thought of it for myself. Well, Geologie won me over. Regimen #28 has truly made an impact on my health and appearance. The love you put in is the love you get back. And now we can add skin care to our family conversations! That’s cool.

23 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Truly outstanding products

Truly outstanding products - noticed a massive difference within three days. Face is smooth and glowing. Customer service is incredible, super responsive and helpful. Would definitely recommend

11 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

So far I have been very pleased with…

So far I have been very pleased with the products. The flexibility of a subscription or non subscription based purchased is great. Also the sales that run pretty regularly make things more affordable. The products themselves have been great and as represented.

11 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

It works!

Hello,

This is Praneeth. I have been using geologie from the past 2 years and I must say I have seen real changes. For people giving any sort of negative feedback, I urge you to wait for few months to see real changes, as any new active ingredient used can some irritation for a week or 2 before adjusting to the skin. I am seeing great results with clear system, hydro gel moisturizer and clay mask.. highly recommended!

5 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

This is an excellent product

This is an excellent product. I've been using the 3 stage skin care line for over a month and my skin is clear and it's prevented further breakouts. I've tried a lot of products and Geologie is the only acne product that actually works. I would definitely recommend.

4 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

The best skincare system

I really like the rewards program. Staying on a routine, especially one that works, can get expensive. Geologie does a good job with their rewards program so that it doesn't get too expensive. I have tried other systems as well (Lumin) and have found the customer service and shipping to be better with Geologie and the product line to be far superior in valuen and effectiveness.

4 avril 2024
Avis spontané
Noté 4 sur 5 étoiles

Really like the products

Really like the products. Like how you have the option of signing up for a subscription or purchasing products al a cart. Also being able to order from Amazon is nice as well.

4 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Phenomenal customer service

Phenomenal customer service. Aleksandra did an job answering my questions and making adjustments to my order. By far one of the best customer services I've ever had.

27 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent

To begin with, Geologie’s website is very well structured, and allows us to shop easily without getting lost. Furthermore, they explain very well how to use or apply each product, which is very kind. Lastly, when we have a problem, they make sure that every single issue is being resolved in the shortest time possible. Fantastic

27 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

They charged my card 180+ dollars for…

They charged my card 180+ dollars for one tiny moisturizer. Support is useless. Offers 40% when they make a mistake. You have to fix this. You quoted 21 dollars but charged me 180? I have to credit card dispute. What world do you guys live in?

22 mars 2024
Avis spontané
Logo de Geologie

Réponse de Geologie

Hey Ravi. Thanks for your review. Our customer success manager has been happy to work with you on a resolution to your issue and is awaiting your response to see how we can get you taken care of.

To be clear, you enrolled into a membership for recurring orders with us during purchase of your trial order, where we communicated the trial period's length, its ongoing pricing, and shared additional information on how you can log into your account with us to ensure you're always in control of what products you're receiving at whatever frequency works best for you. We do not generate recurring purchases for customers unless they acknowledge our membership terms and explicitly agree to them at checkout by manually marking a checkbox.

We then sent you an upcoming order email prior to the processing of your latest order, however, it unfortunately doesn't look like you took any action to make adjustments to your product preferences or to respond to that email so our team could lend a hand with any adjustments you needed. We received a follow-up from you after the full-sized regimen order had already processed and shipped, at which time we were unable to modify its contents. You placed your own order for a separate single moisturizer after that. We ask that customers reach out to us or make their own regimen changes at least a business day, if not two, ahead of a new order processing so that our team can ensure that any changes will be reflected to a new order.

Our CSM will look forward to hearing back from you to see how we can assist further, Ravi.

Noté 5 sur 5 étoiles

I want to return an un-opened order- Updated- refund issued by Geologie

*Update below*
I want to return an un-opened, un-used order, that I received yesterday, but I have not been getting any responses, I left voicemails and emailed the customer service and also contacted them through chat.
Horrible customer service!
*Update: After I submitted this review, geologie customer service reached out and asked me to donate/get rid of the products with proof for a refund. I handed the products to my upstairs neighbor, took a picture and shared her email with geologie as proof. Within a couple hours, I received a refund. Thank you geologie for hearing me out! and I appreciate your willingness to accommodate me!

24 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love their cowash..

I absolutely love their cowash for many reasons and they make it more affordable with packs and other rewards deals that I truly appreciate. They have also sent me a full size surprise when I place a large order! Bonus! Likely a customer for life now. This is much cheaper for me and works better than the Co-Wash company I was with for two years.

25 mars 2024
Avis spontané

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