Horrible experience. The company failed to tell me the truth for 6 weeks while I waited for the order...they said it was in quality check, then functionality check, then processing check, then review... Voir plus
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To start, their products are solid, budget friendly and versatile enough for a full body at home workout. I mostly use the bands for recovery and mobility movements, and they provide the right... Voir plus
I contacted your customer success team because I had an issue with my order. Your rep, Mira Ray, contacted me very quickly and resolved my issue. I received my order, correctly, a few days later. The... Voir plus
L'entreprise a répondu
REDGE FIT is one of the most reliable, unique, versatile gym equipment on the market. Its capability to provide an amazing pump gets me excited every time I use it. It is durable, it is fun and I’ve n... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
The best home fitness equipment & fitness programs out in the game! Redge Fit is changing the game of home fitness by providing never before seen equipment that people will love. The equipment is designed to keep in the mind the modern minimalistic world.
Coordonnées de contact
Canada
- getredgefit.com
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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This company is the epitome of what a…
This company is the epitome of what a company should be. From their customer support, social media to their products they made me feel like I was family. The product cannot be described with words. The pump you get from such a small transportable device cannot be compared to anything else. Say goodbye to the gym membership and say hello to Redge Fit. This equipment is made with super high quality and the construction is amazing. Do yourself a favor and get this equipment and get back in shape.
I've lost 32 pounds since I started…
I've lost 32 pounds since I started using my redgefit equipment about 2 months ago! I love that it doesn't take up a lot of space and can be used to strengthen my entire body!
The Best!!!
Nice great product and I was assisted very well. Good job and Kudos!!
Customer No Service
I’ve inquired on several Redgefit platforms on how to track using the app. That would include customer service email, the app itself, TikTok (where I first learned about RedgeFit) and Twitter. Several messages from others in the app go unanswered as well.
My band broke on second use & the customer service agent basically told me that I was using it wrong and it was out of warranty. I received it on May 25th and sent them the email on June 17th. Within the 30 day period. Finally they sent a new band.
I am on a weight loss journey and really wanted to use the app as part of logging my workouts to chronicle my journey. If it’s not going to work then just tell me and I’ll use another app or find another piece of equipment. It shouldn’t be that hard to give instructions.

Réponse de Redge Fit
I love my new Redge Fit equipment
I love my new Redge Fit equipment. Redge Fit Support is awesome. My equipment came just in time for Father’s Day. It’s the perfect Father’s Day gift. I recommend this
I was very excited to get a full body…
I was very excited to get a full body workout. The bands broke on the first use. Adjusted lengths to no avail. Another band broke while doing chest flies. Do not recommend

Réponse de Redge Fit
Huge disappointment. Not durable…bands snap
I purchased two of the Redgefit Portable gym machines (that these bands are used for) for my wife and I to travel with in Europe. Since our travel did not begin,and thus I did not use the machine, until after the 30 day warranty expired this company has been unwilling to send me any replacement bands or refund my purchases. I have used these bands for 3 workouts and have had 5 bands snap/break. They are not durable at all.
I am incredibly disappointed with the product durability and customer service support.

Réponse de Redge Fit
I broke a band just by doing a thigh stretches
I broke a band just by doing a thigh exercise

Réponse de Redge Fit
Easy to adapt and makes working out…
Easy to adapt and makes working out more frequent
As someone who works long hours from home, having this set makes my working out more frequent. With the guide, I can do all sets just as in gym. It is easy to adapt to and use.
Overall I love the system
Overall I love the system, I feel like maybe I went a little hard in the first month and ended up breaking the bands, I reached out to customer support and they were right on it. It’s a great system especially for the cost..very convenient for when I’m not wanting to travel to the gym especially after a long hard day at work.
Product is very good and versatile
The shipping took a while but there has been NO sign of wear on the equipment. It takes some time to get used to the configuration and how to set up the exercises best for you, but once you do, You can keep a good pace for a cardio-strengthening or muscle building.
Would not recommend …
Would not recommend took over a month and a half to receive the item. When i reached out to the customer service team i was getting the run around for weeks. Per the website on the date of purchased it was marketed as 2 day shipping. Im in full alignment of supply chain issues now, but the fulfilment center was 35 mins away from my delivery address. Bad experience all around would not purchase from this company again.

Réponse de Redge Fit
Just be honest
I gave three stars, I don’t have a redge fit home gym system. Here’s why though. I was just about to buy one, till I read all the reviews. Seems to me it’s probably actually a good product, when and if you ever actually get it. So to the company I would recommend get your act together on the shipping. Do what you say. If it’s going to take a month, just tell people it will take a month. Quit with the three days shipping and “quality check” delay lies. Till then, I’m going to pass.

Réponse de Redge Fit
What made my experience great was I got…
What made my experience great was I got everything I was supposed to get it does everything is supposed to do and it helps me better myself so that’s all good.
Poor Poor Poor
Please please !!! Now I have an update according to you (Redge ) that it was delivered when the package still showing is at KS when is pretty far from Florida. You should be upfront with your customers and let them decided whether or not wait or not.
There was many options to choose from.Now lying saying it was delivered not business wise.
First and last and we will see when this item will
Be deliver???

Réponse de Redge Fit
Ordered on accident
Ordered on accident, canceled right after, 7 hours go by and they ship anyways and charge me. Tell me I can refuse the package when it gets here. Very poor customer service. Don’t call the number only way to get ahold is by email which isn’t very urge to them.

Réponse de Redge Fit
Frauds
These people are terrible people to deal with, I ordered the Redgefit gym on April 10th and weeks went by and no tracking info so I contacted to ask why but got no response. I then received the workout mat but no gym so when I ask what was going on they emailed and said it was out of stock, then why did it let me order it in the first place. Then weeks later I was told it was going through quality checks and that is bull the item goes through quality checks when it is manufactured not after a customer buys it. All this time I was communicating with a person named Maddie and told her several times because you people has been screwing me around for over a month now I do not want it I bought one from Amazon and got it in 3 days and filed a dispute with my credit card company. As weeks went on they kept emailed me saying this and that then this morning their email said item was delivered and I went freakin ballistic. I called my credit card company and they also screwed up and paid them after I filed a dispute and they sent me a letter saying it was resolved. I tried t get a label to send the workout mat back and even sent me a label i couldn't even use. DO NOT but from this company they are so screwed up and very poor business people now I have to speak to my Attorney to see if I can sue these people

Réponse de Redge Fit
3 day shipping?! More like 30 days!
They advertise 3 day shipping. It’s more like 30 day shipping. I ordered on April 19th and today is May 13th. Got an email two days ago saying it’s in the “shipping que”. If I ever do actually receive it I hope it’s worth it.

Réponse de Redge Fit
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