SignEasy Avis 67

terrible, worst form app ive ever used. 1 star is too generous for this software. Whoever coded it should be banned from accessing the internet ever again.

The concept is great, but it's BS. You choose from three options (if my memory serves me). I chose to sign one document. AI immediately provided a link to complete my request. Upon clicking the link and completing the prompts, the system looked to be processing but, ultimately, gave me a red banner stating there was a problem uploading and to contact customer service. I noticed the size restriction, reduced the file size, and tried again. Same message was received. I contacted customer service, through AI, of course, but I didn't get through to a human. It's a gimmick that you can use the link without signing up/in. Don't waste your time. Instead, consider other electronic signature apps.

Read the terms and conditions. I cancel service. Then a year later they charge me. Contacted them and they said never got the cancelation. I canceled app. 5 days after signing up. When question about the charge. They said it is in the terms and condition. Who reads the terms and conditions. This is a lame excuse. They should make you aware of the charges beforehand not just charge you.

Instead of checking if the person that are sending the documents to be e sign Legit or fraudulent, they send it to you. And then they say that you could delete the document.
And they don't do it. They say it's a third party. So they cannot look up to see what they could do in order for them to cancel the document. They suck big time because they're advertisement or their site does not go through their protocols that they mention.

THIS COMPANY IS RUTHLESS IN THEIR BILLING AND CUSTOMER SERVICE. SERVICE IS ABSOLUTELY TERRIBLE AND IF YOU WANT TO STOP THEIR SERVICE, YOU HAVE TO GIVE THEM 100 DAY NOTICE BEFORE YOUR NEXT SERVICE BEGINS!!!....WHAT OTHER COMPANY WOULD REQUIRE THAT? COMPLAIN AGAINST THEM. FILE A BBB COMPLAINT . THEY HAVE PEOPLE THAT CAN BARELY SPEAK ENGLISH AND VERY HARD TO UNDERSTAND!! DO NOT BUY FROM THEM!!! EVEN THE STUPID CREDIT CARDS COMPANIES WILL NOT HELP YOU REFUND!! AGAIN.....WORST COMPANY I HAVE EVER DEALT WITH!!!!!!

Buggy website. It’s unresponsive, and slow. I have wasted over 2 hours trying to fill in a job application link sent by an employer and haven’t managed to complete it yet. The text boxes automatically switch to different ones while typing making it harder to enter details. It used 100% of the CPU (11gen i5) and the memory usage on chrome was over 4000mb). I had to start over and over again which frustrated me a lot. I can’t even use an alternative as the job application uses sign easy as their default application. It’s really annoying.

Unbelievably buggy and time wasting form.

Sent a link from a dentist to fill in a form with my details, its ridiculously buggy, click is barely responsive, it jumps around the screen and tab button to jump between fields doesn't work.

Seriously dunno why they don't just use a blank PDF. Am using Google Chrome and the form is hosted on their website and so its no a local issue at my end.

Wouldn't recommend using their tool for your business until they've probably debugged it as it could well cost you customers or at least annoy them unnecessarily!

I've been trying to sign up for their API service since last week. No-one replies to the messages I send in their system, and emails to them bounce. Shame as the platform looks decent but I'm going elsewhere now.

This company has a good product utterly ruined by disgraceful customer service. Covid19 is NOT an excuse (this seems to be used as an excuse by a number of companies these days).

I have written to SignEasy a number of times about this. I was informed that I needed to update my card details. Sure, not a problem except the instructions that I was given did not match in any way the information I had on my account screen. This I duly informed and took a screenshot to SignEasy.

Instead of reading what I had said SignEasy responded with a repeat email and the same advice. I wrote yet again to tell them READ my email. The instructions do not match what I have displayed on my account - there is no way to update my card details etc etc.

What SignEasy did then was ignore my communications and cancelled my account despite my communicating with them the issue. So without even consulting with me and replying to my emails they cancelled my account! Of course either they ignored or simply did not want to solve the problem because they know very well that they have made a mistake and are incapable of customer service.

Frankly I think that SignEasy is disgraceful regarding customer service. Especially in these difficult times of business seeking new customers or retaining old customers. I have been a customer of SignEasy for over a year and more. Their product is good but ruined by their attitude.

Of course I simply downloaded all my files as a precaution and will now take my business to a digital signing company that have better care for their customers.

No problem from my point of view. SignEasy need to sort their attitude out and perhaps be more respectful of their customers.

I tried this product to send a document to a customer. When I came to the field for entering the address of the signer, it asked if I want to get the name from my Outlook Contact List. I clicked "Yes" but it proceeded to download ALL my contacts, not the one I was looking for. This is a phishing scam.

So this app works perfectly and I'm very happy. It's just bloody expensive! I think at some point I may change to use Adobe sign and fill [or whatever it's called] because that is free and colleagues report that it works well. So, Sign Easy is fine, but I'm not happy about the cost

[i've since learned you can just use the free version and screenshot the screen on your phone, making it useful but also cheap!]

It used to be easy I would just sign it and forward it through email and now doesn’t work, why?

I stopped printing my contracts on paper and then scanning them to pass them to my clients. Now is easier and more friendly with the environment

Now I’m having issues with the new update my clients don’t received the emails. It was much easier sending them before by email.
Please get it back. Thank you

Great app, made our signing process more efficient

1. Needs a certification for signatures
2. I want the app to default to to my iPhone email so my contacts pop in. The recent changes default to a different mail app and it’s annoying.

My signeasy freezes up every couple minute's for about 30 sec to 45 secs, other than that I love it