GetTech.com Avis 423

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've made a few purchases from GetTech over the last few years and the service has always been exceptional. There has never been an issue, until last week when my daughter encountered a problem with h... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

In relation to my recent Review of GetTech.com I may have been over critical due to my disappointment. GetTech did everything possible but were thwarted by supply chain, unfortunately this a fact of... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The phone I ordered is great. No complaints at all. The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the pho... Voir plus

Noté 4 sur 5 étoiles

Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'électronique
  2. Magasin de téléphonie mobile
  3. Atelier de réparation de téléphones mobiles
  4. Service de réparation de téléphones

Écrit par l'entreprise

GetTech is one of Ireland’s leading companies in the refurbished consumer electronics market. We aim to provide quality refurbished devices that will meet our customer’s expectations while offering an exceptional all round customer experience. By buying refurbished devices you get all of the perks of owning the latest technology without the price tag. All our phones are fully refurbished by our experienced in-house technicians and come fully tested by our quality control team.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

423 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Purchased my refurbished iPhone from…

Purchased my refurbished iPhone from them 18 months ago ,it’s still under guarantee but is glitching ,shutting didn’t etc ,many failed attempts to make contact ,phone rings out ,no reply to email I’ve had no success.Originally I purchased from them as they were based in Cork but now wish I hadn’t ,After doing some investigation they are still trading under other names & registered in Ireland but have left so many customers like me in limbo .so unprofessional & un business like ,any recourse?

2 juillet 2024
Avis spontané
Logo de GetTech.com

Réponse : GetTech.com

Hi Breda,

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Noté 1 sur 5 étoiles

Danaged phone issue …after sales service

Purchased two phones from Get Tech over the last few years. Had an issue with last phone which was still under guarantee. I did manage to make contact in July and returned the phone to them per their instructions. I have had no response from them since and of course cannot contact either by phone or email. Deplorable after sales service!!

20 juillet 2023
Avis spontané
Logo de GetTech.com

Réponse : GetTech.com

Hi Anne

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Noté 1 sur 5 étoiles

Non existent follow-up Customer service

The Phone I purchased from GetTech developed an issue, I've been trying to get in contact with them for a couple of months to get it fixed, no response what-so-ever and no help.
Customer service is non-existent with GetTech.

24 août 2023
Avis spontané
Logo de GetTech.com

Réponse : GetTech.com

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Noté 1 sur 5 étoiles

Tried to buy iPhone through…

Tried to buy iPhone through Pigsback.com GetTech redeemed the voucher for 249.98 on 10/08/23 and I haven’t had a confirmation email or any contact from them. I have rang their Cork number 50 times and emailed through the Pigsback message service and still haven’t received a response on 04/09/23 They are useless and no customer service Will never shop here again and will encourage anyone I know to do likewise.

5 septembre 2023
Avis spontané
Logo de GetTech.com

Réponse : GetTech.com

Hi Phillip

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Noté 1 sur 5 étoiles

Acquisto infelice

In data 25/06/2023 ho acquistato sul sito di Refurbed un iPhone Xr, 64gb, corallo che mi e’ stato inviato dal partner venditore GetTech. Sembrava molto bello e perfettamente funzionante ma, dopo circa un mese, si sono mostrati alcuni gravi difetti ed ho deciso di restituirlo. Attraverso Refurbed ho ricevuto da GeTech l’etichetta per la restituzione del prodotto che ho inviato tramite corriere DHL il giorno 26/07/2023.
Ma, alla destinazione indicata sull’etichetta, il corriere non ha trovato il destinatario corrispondente. E GetTech, nonostante i vari solleciti documentati, non ha mai fornito risposta e/o chiarimenti in merito.
In data 16/08/2023, preoccupato per una possibile truffa, ho chiesto assistenza direttamente a Refurbed che, oltre a scusarsi per l’accaduto ed il disagio arrecatomi, ha immediatamente messo a disposizione un assistente personale che in soli 2 giorni mi ha fatto ottenere il rimborso completo dell'infelice acquisto.
In conclusione, per ottenere il rimborso ho dovuto sollecitare più volte ed aspettare 2 mesi. E questo è stato veramente irritante.
Pertanto, non consiglio di acquistare da questo venditore GetTech.

25 juin 2023
Avis spontané
Logo de GetTech.com

Réponse : GetTech.com

Hi Maurizio

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Noté 1 sur 5 étoiles

Ho ordinato quasi quasi settimana fa…

Ho ordinato quasi quasi settimana fa con Ordine #2553 ancora nulla

13 août 2023
Avis spontané
Logo de GetTech.com

Réponse : GetTech.com

Hi Renna

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Noté 2 sur 5 étoiles

iPhone 11 from refurbed

Fast delivery of an iPhone 11
Quality ordered at Refurbed was „very good“
Phone has some rough scratches on the display and loading device is Huwaei instead of apple

25 juillet 2023
Logo de GetTech.com

Réponse : GetTech.com

Hi Hannes

We're sorry to hear about this.

Can you please email support@gettech.com as we want to make this right,

Thanks, GetTech

Noté 4 sur 5 étoiles

Phone is great. Customer service doesn't exist

The phone I ordered is great. No complaints at all.

The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the phone spending the night outside,
luckily my neighbour's bin was due to be put out the following morning so they found rhe package. Obviously this is an issue with the courier however the customer service team from GetTech still have not replied to me or my ambassador from refurbed.ie.

Anyway it all worked out ok

25 juillet 2023
Noté 5 sur 5 étoiles

Top Quality

Very helpful staff. I had a minor issue and they were able to advise me promptly. Phone arrived next day after ordered. It is exactly as was described. I highly recommend this company.

3 juillet 2023

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