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WaveMax Avis 205

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TrustScore 4 sur 5

4,0

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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I was very interested in purchasing one, maybe two, antennas for my camping trailer. What made it confusing, was that the product page threw many special offers at you, that it’s easy to get confused.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Talking with Rose the customer service person was very helpful and understanding. I placed the order and realized that this product would not work in my situation; within 15 minutes of placing the or... Voir plus

Noté 5 sur 5 étoiles

The prompt response to my problem my friend was telling me about seeing your add. Online she wanted to try it because her income she couldn't afford cable now that he left so she told me about it I th... Voir plus

Noté 2 sur 5 étoiles

I actually bought three antennas: one for myself, one for my basement tenant, and one for my nephew. My nephew and I tried to install the antenna. We were only two meters from the internet modem and t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.

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4,0

Bien

TrustScore 4 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Noté 1 sur 5 étoiles

It could not even pick up one channel

It could not even pick up one channel.Total waste of money.
Regards
Greg Gay

22 avril 2026
Avis spontané
Logo de WaveMax

Réponse : WaveMax

Hello Gregory,

Thank you for the review.

We'd like to learn more about how WaveMax can better suit your needs. As we could not locate your WaveMax order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Sam from WaveMax

Noté 1 sur 5 étoiles

Do not buy from WaveMax

Do not buy from WaveMax. I ordered a TV antenna, and almost immediately changed my mind and asked for the purchase to be cancelled, and for my payment on PayPal to be cancelled. Their website is difficult to navigate, with countless popups trying to up-sell products, but impossible to actually trace my order to try to cancel it. I contacted them by email and I then received a string of nonsense emails claiming because they are so efficient (!) the order was already being dispatched and couldn't be cancelled. I even had my credit card temporarily blocked to no avail, and when I unblocked it, they charged me. I received an email 3 days later saying that it had been dispatched (so they had plenty of time to cancel it). Apparently it has arrived in Sydney, and presumably something will be delivered in the next few days. Subsequently I have received a multitude of spam emails from them trying to sell me other things. I have blocked them and hope that I will be left in peace. Whether the antenna actually works remains to be seen.

I have subsequently been contacted by WaveMax. My review stands for the following reason which I communicated to them:
"I appreciate the refund of the fee for the unasked for extended warranty, however, the original order was made on 16 April, and the notification that the order had been shipped was on 19th April. I therefore don't accept your attempted excuse for not cancelling the order that it had already been packed and shipped by the time I requested cancellation 6 minutes after making the order (the dates and times are clearly shown on the emails I received from you). I am therefore not going to modify my review on Trustpilot."

16 avril 2026
Avis spontané
Logo de WaveMax

Réponse : WaveMax

Hello Mark,

Thank you for your feedback.

To clarify, the add-on options are intended to highlight additional products and features that some customers find helpful. Rest assured that they are completely optional and can be skipped. While our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, your case has been escalated to our support team, and an agent will be in touch shortly to review and discuss the next steps with you.

Please keep an eye on your inbox for our follow-up.

Kind regards,
Sam from WaveMax

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