Get Your Rates Right Avis 

We were originally contacted by Get Your Rates Right in 2024, we paid the fee to proceed with the appeal against our rateable value. We knew the process could take a long time but after 7 months we still had not heard from them. Despite many attempts to speak to them via phone calls and emails we could not get hold of anyone.
Eventually in July 2025 the VOA accepted the challenge and issue us with a rebate. So ultimately GYRR did save us money and fulfilled the contract but parts of the process were painful.

We were contacted as they felt they could reduce our rates at one of our offices .The initial site visit and plans were prepared quickly and the agreement entered into .Whilst they charge a n up front fee ,this is made clear in their agreement so was happy to proceed .Marjorie and the team kept me informed throughout the process and did point out how long these things can take .Resulted in a successful appeal reducing our rates over the last 3 years.

The worst company ever

Stay away from this company, they are only smart un taking upfront full payments without doing any work or even agreements.

You should never use this ru...sh company. They only charge you lots of money and don't do any work.

Complete scam

paid the charge of over £1500 then we have tried repeatedly to make contact and got no reply. feel ripped off completely.

It takes a while but they manged to reduce our business rates and get a refund of over £16000.
Thanks 😊

Great Service provided to Lauras Idea ltd

Elene at get your rates right was amazing . Went from a court summons with local council to a full refund and my business rates being quashed completely with a full refund.

Generally good service with positive results.
They managed to make a couple of successful claims/challenges to our rateable value and we obtained refunds accordingly, but the process was painfully slow (possibly not their fault) and requried constant chasing for updates on progress.

GYYR have extensive knowledge of how the process works and advise you the best they can to ensure you are saving as much as you can. Great service!

We were contacted by Get Your Rates Right to help reduce our company vatable values. All surveys and assessments that were completed on site were carried out in a professional manner. The service was excellent from start to finish and we have received a reduction in our rates. Delivered service as promised.

Terrible company. I have seen numerous 1* reviews so I tried to contact them. No one answered the phone or responded to my email. I have not paid their invoice so they have sent me lots of threatening emails. I try to call them and they won't answer instead emailing me. I am very suspicious this is scam and so am not willing to pay the invoice until I know what is going on and get to speak to someone.
They continue to send rude and professions emails while ignoring phone calls. It is an outlook email and no name is on it so you have no idea who you are even speaking to.
I would avoid getting into the business this with company purely because they are very unprofessional and from reading other reviews it seems that once you do pay you might not hear from them ever again.

We couldn't be happier with the service provided by Get Your Rates Right. They were incredibly efficient and managed to save us a substantial amount on our business rates, both backdated and for future rates. Their expertise and professionalism were evident throughout the process. Highly recommend their service!

We are incredibly pleased with the outstanding service provided by Get Your Rates Right! Their team of experts successfully helped us reduce our business rates, resulting in significant savings for our company. From the initial consultation to the final resolution, their professionalism and dedication were evident every step of the way!

Quick and easy process, I would highly recommend their service.

After a number of poor experiences with other companies offering to potentially reduce your business rates, Get Your Rates Right performed exactly as they said they would and fulfilled their promises. Responsive throughout the process and helpful at every stage. Would recommend.

Not even 1 star - took our money 3 years ago and done nothing since . Constantly chasing these conning b*****ds

Superb Experience. Assisted with reducing business rates and we received a refund from the council for previous years. Would recommend highly.

Very knowledgeable company that successfully achieved a rates reduction on two of our properties.