Very prompt delivery. Was delivered in Brisbane the day after it was ordered online from Melbourne. The recipient advised the delivered hamper of champagne, cheeses, fresh fruit and nibbles, was prese... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered Easter Basket to sent to my grandies in NSW, as we live in Vic.... what they received was not what I ordered, just a pathetic & frugal version & barely be valued at $25. Having checked my r... Voir plus
I opted for a Mystery Hamper as the claim was they would curate one to suit the sentiment in the card attached, ‘trust us to make it special’ was their promise. I chose this as it was sent as a comf... Voir plus
This turned out to be a fantastic way to give a special present to my mum who lives interstate. She loved the wine and chockies and said it all came in a beautiful box. Delivery was as planned on the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Gift baskets gift hamper delivery Australia wide, gourmet hampers, Valentine's day gifts, Birthday gifts, get well gifts, new baby gifts, fruit basket, chocolate bouquets % %
Coordonnées de contact
3,2
Moyen
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy service to use with prompt…
Easy service to use with prompt delivery.
I like online services that you know you can trust to get the job done with exactly what you want.
19 novembre 2021
Réponse de Gift Basket
Thanks so much Donna! Your review is so appreciated by our team, we are so glad you have been so happy with our service and baskets - we hope to see you again soon!! :)
Thank you for your prompt service.
Thank you for your prompt service.
My only suggestion would be to have the option of seeing a photo of the final product. I would have liked to know how pretty it looked. :-)
19 novembre 2021
Réponse de Gift Basket
Hi Kylie, Thank you for your feedback! We are so glad you were happy with our service and thank you for your suggestion, this is something we will definitely take on board. However for any future orders you may ever choose to have with us, you are more than welcome to send us an email requesting a photo of the final basket before dispatch! Kindest Regards, The GiftBasket Team
My order was damaged and I was only…
My order was damaged and I was only told when I enquired about delivery some 10 days later.
They offered to resend but what is the point when the occasion had passed.
Unlikely to use again.
18 novembre 2021
Réponse de Gift Basket
Hi Suzanne, our sincere apologies on behalf of StarTrack for the damage of your order in transit. As we do not deliver out parcels ourselves but with a courier company if anything like a parcel being damaged this has to be brought to our attention for us to then contact our customer. As soon as StarTrack had contacted us about the damaging of your order we contacted you straight away to apologise and ask how you would like to proceed, whether it be a refund or a resend - as many of our customers do prefer a resend. We completely understand that this information came to you even after your requested delivery date however it was the first time this was brought to our teams attention as well. We do sincerely apologise for the way your order was handled on StarTrack's behalf and how there was no information brought to either us or yourself until your occasion had passed. Kindest Regards, GiftBasket Team
Good hamper
It was a lovely hamper and my daughter and son-in-law thoroughly enjoyed everything in it. It was also very good value for money.
18 novembre 2021
Réponse de Gift Basket
Thank you so much Patricia! We really appreciate your lovely words and we are so glad your daughter and son-in-law were thrilled with the basket
Réponse de Gift Basket
Hi Rob! Thank you so much for your kind review, we are so happy you were pleased with our service :)
I'm very happy with my gift hamper and…
I'm very happy with my gift hamper and found it so easy to order thank you Gift basket I will be order more at later date
17 novembre 2021
Réponse de Gift Basket
Thanks so much for your lovely words Elaine! We look forward to seeing what basket you choose to send next time :)
The person who received the basket was…
The person who received the basket was so pleased. Thank you so much!
17 novembre 2021
Réponse de Gift Basket
Thanks for the positive review Bernadette, so glad to hear they enjoyed the basket !
It was great that he received it on time
17 novembre 2021
Réponse de Gift Basket
Hi Serena! We are so happy to hear everything arrived on time and we hope he loved the basket :)
Réponse de Gift Basket
Thanks so much Jim, we are glad you have been pleased with us :)
Thanks so much
Thanks so much - I just wish there was a little more communication about when it arrived
RM
17 novembre 2021
Réponse de Gift Basket
Hi Rowan! Thanks so much for the positive review - we try our very best to keep our customers as informed with delivery as possible through the delivery tracking link and as well as multiple delivery update emails :) All the best !
Booked ahead and arrived on time
Booked ahead and arrived on time. .much appreciated by recipient.very happy
17 novembre 2021
Réponse de Gift Basket
We are so happy to hear that Lynn. Thank you so much :)
The service was efficient
The service was efficient. I was advised it might take two to three days before the gift basket I have ordered can be delivered but the gift was delivered the following day.
17 novembre 2021
Réponse de Gift Basket
Thanks Leila! So amazing to hear your order did not experience any delivery delays along the way :)
Reliable both in time and products
Hamper was delivered in good time and was exactly what was presented online
17 novembre 2021
Réponse de Gift Basket
Thanks Denise for your lovely words! We are so pleased you were happy with everything :)
Simple to use and a great selection
I was really happy with the selection choices and the prices were reasonable. Delivery was great even in times that may have been difficult.
16 novembre 2021
Réponse de Gift Basket
Thanks so much Phil! We are so happy you were pleased with our service. All the best :)
Amazing customer service
Amazing customer service, delivery on time and beautiful goods, everyone is HAPPY 😃
16 novembre 2021
Réponse de Gift Basket
We are so happy to hear that! Thanks so much Nida for the lovely review :)
Birthday gift.
Our family in Australia were very pleased with your hamper, we are happy to have found you and will be sure to use you again. Many thanks from West Wales UK.
16 novembre 2021
Réponse de Gift Basket
Thanks Veronica!! We're so happy we could help you send something to your family so far away from where you are :)
Sent it for an 80th birthday and he…
Sent it for an 80th birthday and he loved everything in it. Was delivered on time
16 novembre 2021
Réponse de Gift Basket
Hi Gary! We are so happy to hear your recipient loved the basket for his special day :)
Well deserved praise for an easy to use…
Well deserved praise for an easy to use website, diligent order updates and a lovely gift basket delivered as described and all in the same day.
My gift was received with delight and did not disappoint.
Thank you, I'll be ordering again.
16 novembre 2021
Réponse de Gift Basket
Thanks so much for your lovely review! We are so pleased you had such a great experience through our website and that everything was all well received :)
5 Stars!
My son and partner very happy with their gifts, thank you very much! Will definitely be using Gift Basket again :)
16 novembre 2021
Réponse de Gift Basket
Hi Lucy! Thanks so much for your lovely review, we are so happy to hear your son and partner loved their basket. We are looking forward to seeing what basket you decide to send next :)
Fantastic gift basket
Fantastic gift basket with a great selection of chocolates, much loved by the recipient. Fast delivery. Highly recommended.
16 novembre 2021
Réponse de Gift Basket
Thanks so much Heath for your lovely review. We are happy to hear both yourself and your recipient loved the basket!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.