Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

giftbasketsspain.es SCAM... I ordered a €100 Christmas hamper from giftbasketsspain.es for my elderly parents. It was not delivered, and I received no response until 13 days after Christmas. T... Voir plus

Noté 1 sur 5 étoiles

Placed order for dozen red roses with love Belgian chocolate covered strawberries for my wife on Monday February 10th to be delivered on Valentine’s Day. Arrived Monday February 17th. 1) pointle... Voir plus

Noté 1 sur 5 étoiles

Pretty much the same experience as the last reviews. My order did not get placed because I needed to confirm some information and then was asked to verify a lot of information. Seemed like a phishin... Voir plus

Noté 5 sur 5 étoiles

Contrary to previous reviews here, I have to praise them for their service. I ordered the Easter Basket for my family in Texas which, when duly arrived was pathetic compared to what the description wa... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order. We are sorry to hear about your experience, if you ever need any assistance placing an order or filling out information on our website, call our customer service number at 1-888-631-9695. We are always happy to assist!

Noté 5 sur 5 étoiles
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that you are satisfied with our service. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

The basket was even better then I was…

The basket was even better then I was hoping for. It was a gift for someone and she is still talking about all the items in the basket. I am very happy with this purchase. I will order from you again. Thanks.

25 janvier 2022
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that the recipient enjoyed our product and that you are satisfied with your purchase. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Beautiful Gift Basket

I got the spa gift basket for my daughter as one of her Christmas gifts and she loves the high quality products.

24 janvier 2022
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that your daughter enjoyed our products and that you are satisfied with your purchase. We look forward to working with you again in the future!

Noté 1 sur 5 étoiles

Not very happy that I couldn’t see the…

Not very happy that I couldn’t see the shipping cost, which is outrageous, until I had placed the order. Pretty shady!

22 janvier 2022
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we apologize for the inconvenience. Please call us at 1-888-631-9695 so we can make this right!

Noté 5 sur 5 étoiles

Great surprise for someone who loves to…

Great surprise for someone who loves to snack!

22 janvier 2022
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Great gift ideas

Always find a great gift for different occasions! Easy navigation for website as well!

20 janvier 2022
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that our website is easy to navigate and that you are satisfied with your purchase. We look forward to working with you again in the future!

Noté 3 sur 5 étoiles

Unable to ship same basket selected to…

Unable to ship same basket selected to 3 different recipients using the multiple ship to option check box. Frustrating time eater. Had to do each one individually -- ugh!

10 janvier 2022
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order. We are sorry to hear about your experience, if you ever need any assistance placing an order or filling out information on our website, call our customer service number at 1-888-631-9695. We are always happy to assist!

Noté 5 sur 5 étoiles

Fast and easy

Fast and easy, good basket selection.

6 janvier 2022
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Christmas Gift

This was purchased as a Christmas for a family member.

6 janvier 2022
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Perfect gift

Perfect gift, my wife loves it. Arrived in plenty of time for the Holidays and I didn't have to wrap anything. I'm a happy man.

6 janvier 2022
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that you are satisfied with your purchase. We look forward to working with you again in the future!

Noté 1 sur 5 étoiles

gift basket for a friend before starting chemo

I ordered a gift basket to be sent to a friend who just found out she has stage 4 cancer. It was supposed to be delivered on Dec 18th, a week before she started chemo. It didn’t even ship until I wrote to the company asking about it on the 20th, the woman was polite and assured me it would be in the mail that day.
Today is Dec 29th, it has not yet been delivered, she’s started chemo and can no longer consume most of the items in it. I’m beyond disappointed.

29 décembre 2021
Logo de Giftbasket.com

Réponse : Giftbasket.com

We apologize for the delay in delivery, we ship same day if order is received before 2:00pm EST, if not we ship next day. Unfortunately carriers had late deliveries this Holiday season. Please reach out to us at 888-631-9695 as we would like to send you/friend something as an apology.

Noté 1 sur 5 étoiles

This was my first time using Gift…

This was my first time using Gift Basket, and will also be my last. I was looking for a nice Christmas present for a very good friend that lives miles away. I ran across Gift Basket and was impressed with the selection and also that delivery would be before Christmas. However, the basket was not delivered until 2 days AFTER Christmas. Order was confirmed on Dec 15 but did not arrive until DECEMBER 27. On Dec. 25th I received and email asking How did we do? Well, my order hadn't even arrived, how did you think you did?!?! Very disappointed and can not recommend.

29 décembre 2021
Logo de Giftbasket.com

Réponse : Giftbasket.com

We apologize for the delay in shipping, we ship same day if order received prior to 2:00pm EST, after that time the following business day. Unfortunately we had a multitude of issues with late deliveries this Holiday Season. Please call us at 888-631-9695 as we would like to offer you a discount code to make up for the error.

Noté 5 sur 5 étoiles

My friend loved it.

28 décembre 2021
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that your friend loved the gift. We look forward to working with you again in the future!

Noté 1 sur 5 étoiles

Two years in a row a label was created…

Two years in a row a label was created and the package didn’t ship. It will not be delivered again before Christmas.

25 décembre 2021
Logo de Giftbasket.com

Réponse : Giftbasket.com

We apologize for any error in shipping, please reach out to us directly at 888-631-9695 this is not the impression we want you to have.

Noté 1 sur 5 étoiles

Wrong item, no customer service

I ordered the Deluxe Epitome of Luxury basket, regularly priced $129.95, but I received the regular Epitome of Luxury basket, priced at $79.95, without any sort of notification or replacement options offered. The item received looked cheap and the packaging the basket is held together by was ripped open. I paid overnight shipping, only to receive the wrong item. I contacted customer service over a month ago and have not received any sort of response or refund as requested. Would not order from again.

24 décembre 2021
Logo de Giftbasket.com

Réponse : Giftbasket.com

We apologize for the error in product, please call us and we will ship out the correct item to you. We pack our products with bubble wrap to secure them in the shipping process, unfortunately we have no control how the carriers treat packages. We take every precaution to eliminate any damage. Please call us at 888-631-9695 to assist with item.

Noté 2 sur 5 étoiles

Poor customer service

I waited 7 full days waiting for my order to be shipped and sent several emails asking why it hadn't shipped with no replies. I finally gave in and called asking what the delay was. I was told they would get back to me. They never did and a couple of hours later, I received a shipped notification.

23 décembre 2021
Logo de Giftbasket.com

Réponse : Giftbasket.com

We apologize in the late response from customer service, please call us at 888-631-9695 as we would like to offer you a discount code for our error in communication.

Noté 5 sur 5 étoiles

Very nice assortment the receivers were…

Very nice assortment the receivers were very grateful thanks so much will order again

22 décembre 2021
Logo de Giftbasket.com

Réponse : Giftbasket.com

Thank you for your order, we are happy to hear that the recipients enjoyed their gift. We look forward to working with you again in the future!

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