Giraffe Cocktails Avis 

Further edit following response to the review: There was no typo in my email address all confirmations were received, you just failed to process the order and it took me chasing, twice, for my order to be dispatched. My first chaser email (which was a reply to the email confirmation I received) had no response, the second one two days later you did reply to within the hour.

How you can claim that emails were responded to quickly and that the items arrived inline with your delivery I don’t know. I order on 15th July, chased on the 21st, chased again on the 23rd, it was only then the first item was dispatched, arrived on the 24th and the other item arrived a day later. Your standard delivery is 3-5working days, I make that 7&8 days.

Edit: to add to the below after posting this review it was marked as a fake review, strange…….

Not great customer service, placed order the emailed them a week later to say haven’t received anything nor had a dispatch email. No response. Followed up again a few days later and only then did I get a response or did anything get dispatched. Toppers arrived and look great, a day, and another email later, the cocktail samples arrived. Ordered the porn star martinis they were ok but not great, weird aftertaste. Won’t be ordering again

just had the most wonderful cocktails delivered, the espresso martini was just like anything I've had from a bar; if not more! quick delivery and wonderful service and not for the first time!

Amazing customer service from Giraffe cocktails, the website is so easy to use and follow. If you're looking at hosting a party these cocktails are the way to go, always go down a treat! The best pre- mixed cocktails in my opinion. Will definitely be ordering again!

By far the best quality ready made cocktails I’ve tasted! I ordered a mixed taster pack so I could try all 8 of their cocktails and they didn’t disappoint! I’ve now ordered a 5L mojito for an upcoming party!

Great tasting cocktails and excellent customer service, will definitely be ordering more

Ordered a selection of their tubes and kegs for mothers day. Super strong cocktails which taste just as good as a bar for a fraction of the price.

Thanks Giraffe Cocktails for making the day perfect

Tastes just as good as a cocktail from a bar, great for parties. Fast delivery and great customer service, five stars for Giraffe 🐓

Verbally abusive and discriminatory in response to an email. Do not use this company.

Edit: Have now provided evidence of this to TrustPilot.

We had various Giraffe Cocktails for our wedding and Tom went above and beyond in helping us. They went down an absolute storm and the guests said the Espresso Martinis were the best they had ever tasted! Thank you so much!

Sceptical because some pre mixed cocktails aren't great but I thought I'd give it a go and oh my goodness absolutely delicious. Easy to store and taste as good as bar quality plus it saves all the mess of mixing your own - really impressed amd very quick delivery

Really can't fault their customer service - I ordered a 3L Espresso Martini but was a bit surprised when I poured it and it was pink, turned out they had accidentally sent me an incorrectly labelled Cosmo. I emailed and got a very apologetic reply straight away (despite it being a Friday night!). Not only did they refund me but also sent me out a replacement of the Espresso Martini which arrived quickly.
The actual cocktails were great, the Espresso martini shaken up was just like what you'd get made for you at a bar. Will definitely be buying from them again!

Great service and great tasting cocktails.

I was a bit sceptical at first as my experience of pre mixed cocktails wasn’t great, however we had the Gin Garden at the weekend and it was fab.

Ordered two deliveries to go to friends for Christmas. Neither have tasted yet but service and updates excellent

Bought the porn star martini and it was lush.
Delivered every quickly, and securely.
Will definitely recommend and will definitely use again.
Thank you

Have now bought 2 different kegs from here absolutely amazing and quick dispatch and delivery thank you so much can’t wait to drink them on Christmas

Absolutely tip top service each time from Giraffe Cocktails! Best Pornstar Martini EVER! You’d be mad not to try these guys. And if you think they’re a bit pricey.....work out how much you’d spend on a night out with your bestie! Cracking value for money! Got mine chilling for Christmas and New Year! 👍🏻

I have ordered from Giraffe Cocktails a few times now and they never disappoint. The pornstar martini is the best I have ever had, the cosmopolitan is also a favourite of mine. The quality is great and the 3L tubes are perfect for parties or taking to friends, I will definitely be ordering again.

This is our 2nd tube we have got , 1st gin and tonic and this time mojito . Honestly one of our best purchases, really tasty - just added soda to mojito an tonic to the gin as quite sweet . Highly recommend speedy delivery

Have now had a 3L tube and 5L keg of pornstar martini. Very nice poured straight out but even better after shaken with ice. Did have difficulty initially with keg, however removed plug from top and began pouring no problem!