Other insurance renewals are automatic, it's frustrating having to go through the process every year. Plus it would be easier to pay over 12 months without the larger deposit. The premium has increas... Voir plus
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Lisez les avis des autres
Experience was good, cost up significantly, but still cheaper than other quotes, just. Don’t understand why the more than 10% increase, on a loch in Scotland not ME.
Having been told I cannot insure my boat from a company I have used for the past 7 years, I sought a solution and found GJW DIRECT, and boom...I am insured and it was so simple to do. True hassle free... Voir plus
L'entreprise a répondu
Never bought a boat so never used this company. Genuinely cannot fault the customer service. How I wish every insurance company was this helpful and fairly priced. A genuine breath of fresh air. Ve... Voir plus
À propos de l'entreprise
À propos de GJW Direct
Écrit par l'entreprise
GJW Direct has specialised in insuring vessels for over 200 years.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Start your UK boat insurance quote online, today
Écrit par l'entreprise
- GJW Direct offers cover for multiple vessel types
- Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.
Coordonnées de contact
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Royaume-Uni
- 01514738000
- insure@gjwdirect.com
- gjwdirect.com
Like what you've read?
4,5
Excellent
2 k avis
A répondu à 34 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to understand.
16 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
The 'edit' button online failed to…
The 'edit' button online failed to allow me to change my telephone number from my home landline, to my mobile. I tried twice. Pretty annoying.
15 avril 2026
Réponse de GJW Direct
Hi Bryan
I am sorry to hear this. I hope this is now resolved for you but if you still need help please contact us by clicking 'contact' at www.gjwdirect.com
Kind Regards
The GJW team
Easy and fast .
13 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Returning Customer
I have been a returning customer of GJW Direct for a couple of years now and have had always found that they offer a competitive priced marine insurance quote. Their website is easy to navigate and fairly intuitive. The policy documents on line are not cumbersome to read or understand and because of this you can confidently make a decision when choosing the insurance cover.
13 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Always very easy to renew the policy
Always very easy to renew the policy. The premium has risen, but what price hasn't.
Over all, very pleased with servicebprovided by GJW Direct.
6 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
A very expected experience
It was simply an experience I would expect. Nothing remarkable, aside from it taking 24 hours to resolve a simple renewal, no other feedback.
14 avril 2026
Réponse de GJW Direct
Hi Ian
Thank you for your feedback.
I can see you have now renewed your policy for another year.
Kind Regards
The GJW Team
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Simple easy renewal of insurance at a…
Simple easy renewal of insurance at a reasonable cost
11 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
too expensive
13 avril 2026
Réponse de GJW Direct
Hi Geoff
I am sorry to hear this.
If you would like to discuss this further with a member of the team please don't hesitate to contact us.
Kind Regards
Terrible website
11 avril 2026
Réponse de GJW Direct
Hi Rory
I am sorry to hear this.
If you would like to contact us to provide further information on what you had trouble with we can certainly look into this.
Kind Regards
The GJW Team
I have replied to this at thr time of…
I have replied to this at thr time of renewing. It is this sort of badgering that means the experience was less than 5 stars.
11 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
This is how it appears this side
a) It is frustrating when your password requirements are higher than others. (you are not a bank)
b) you ask how did it go ? when i have already written to you concerned/requesting an insurance cert. ......It looks like/appears.... you are more interested in your survey than in addressing your customer's' concerns (obviously not intended but that is how it appears this end).
10 avril 2026
Réponse de GJW Direct
Hi Jeremy
I am sorry to hear this.
I can see you have renewed your policy online after some help via email from our team.
As explained an insurance certificate is not issued but your insurance schedule does provide proof of your insurance.
I can see from the emails you seemed happy with the responses however if there is anything else you would like to discuss please do not hesitate to contact us again.
Kind Regards
The GJW Team
Online portal to make changes when ever
10 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Competitive quote with excellent cover
Very easy website to negotiate to get quote and onto completing application. Competitive price with excellent level of cover.
12 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very clear to follow application and a…
Very clear to follow application and a competitive price
12 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to do and a competitive price.
10 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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