Other insurance renewals are automatic, it's frustrating having to go through the process every year. Plus it would be easier to pay over 12 months without the larger deposit. The premium has increas... Voir plus
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Lisez les avis des autres
Experience was good, cost up significantly, but still cheaper than other quotes, just. Don’t understand why the more than 10% increase, on a loch in Scotland not ME.
Having been told I cannot insure my boat from a company I have used for the past 7 years, I sought a solution and found GJW DIRECT, and boom...I am insured and it was so simple to do. True hassle free... Voir plus
L'entreprise a répondu
Never bought a boat so never used this company. Genuinely cannot fault the customer service. How I wish every insurance company was this helpful and fairly priced. A genuine breath of fresh air. Ve... Voir plus
À propos de l'entreprise
À propos de GJW Direct
Écrit par l'entreprise
GJW Direct has specialised in insuring vessels for over 200 years.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Start your UK boat insurance quote online, today
Écrit par l'entreprise
- GJW Direct offers cover for multiple vessel types
- Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.
Coordonnées de contact
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Royaume-Uni
- 01514738000
- insure@gjwdirect.com
- gjwdirect.com
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4,5
Excellent
2 k avis
A répondu à 34 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It is such a straight forward procedure.
18 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Fairly simple but way too many…
Fairly simple but way too many documents and small print. a 15 character password, really.
20 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Test the website with someone not…
Test the website with someone not familiar with it to renew insurance
It was not too bad but could be easier
19 avril 2026
Réponse de GJW Direct
Hi Michael
Thank you for your feedback, we take it all on board.
If you would like to let us know how we could make the website better, please don't hesitate to contact us.
Kind Regards
I find your website difficult to…
I find your website difficult to navigate. I used to have multi boat cover which has been discontinued. Therefore i need to renew several policies at one time. It is not obvious which boat is covered by which policy from the front of rhe dashboard. Then i can only renew one at a time and following renewal i am automatically logged off and then have go through 2 stage authentication. I have now gone through this process twice and am losing the will to live.
19 avril 2026
Réponse de GJW Direct
Hi Alan
I am sorry to hear this.
We have recently changed how we do our policies for policyholders with multiple boats and I am sorry to hear this does not work for you.
I will pass your feedback on to the relevant team as we do take all feedback on board.
Kind Regards
The GJW Team
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good cover at a reasonable price…
They provide a good level of cover at a reasonable price. As with all insurances I believe premiums should go down for loyal customers.
16 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Efficient and friendly but getting spendy!
I was reminded in good time about my renewal and I have always found GJW easy to deal with when needed.
Why not 5 stars? I found the website especially difficult to use to effect my renewal this time atound and a premium uplift of some 30% was a bit hard to swallow!!
17 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
GJW Direct made the whole process of…
GJW Direct made the whole process of renewing the policy straight forward and easy to understand.
15 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good price and easy to arrange
15 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
have been insuring with company for 9…
have been insuring with company for 9 years, always very happy with service and communications. would highly recommend.
17 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
have used before and am completely…
have used before and am completely satisfied with the service provided
15 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick and efficient renewal
17 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Used illegal drip pricing, if paying monthly.
I pay my policy monthly. The website announced the policy price, but failed to advise that paying monthly would cost extra, which was NOT included in the price quoted until the very end of the process. I believe that this is a form of illegal drip-pricing, for which the BSM has recently paid a large fine! The website was incredibly clunky and painful to use, constantly forcing you to re-enter Username, Password and Verification codes.
16 avril 2026
Réponse de GJW Direct
Hi Stephen
When you go online to renew your policy, it will provide two options. One to pay in full and another to pay monthly. Our monthly instalments are provided by a third party credit provider and so interest will be charged on these.
As you were previously not on an automatic renewal basis, this is why it displays both options so you can then choose how you wish to pay.
If you choose to pay in full, there are no additional costs to what was quoted. The additional costs are interest for paying monthly through a credit agreement and not for the insurance policy.
I hope this clarifies everything for you.
Kind Regards
The GJW Team
Easy to apply for the insurance
Easy to apply for the insurance. Forms were very simple to understand and complete. Price was good.
16 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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