Glimour Jewellery Avis 

Amazing service as usual, have bought a lot of jewelry from Glimour and happy with their jewelry and services!

Excellent customer service every single time. What you see is what you get. Quality cannot be faulted and prices are excellent too. This is what makes me keep buying from them every time.

I bought a few items and was so so pleased with the prices and quality - the quality more as it was such great quality.

Can’t wait to wear these

Got a lovely set and 2 sets of bangles, absolutely stunning and good value for money. The pieces were unique and I would definitely recommend buying from them.

Such beautiful jewellery! I ordered 5 sets off instagram and all were stunning and such good quality. I can’t wait to wear them

Glimour Jewellery went above and beyond to help me fix my original choora and provided so much valuable advice throughout the process. The choora provided was incredibly smooth, beautifully crafted, and of outstanding quality. You can truly see the attention to detail and care put into every piece.
The service was exceptional from start to finish, friendly, professional, and genuinely dedicated to ensuring I was completely satisfied. It is rare to find a business that combines such amazing craftsmanship with such thoughtful customer care.
I am beyond happy with my experience and would highly recommend Glimour Jewellery to anyone looking for elegant, high quality chooras and jewellery that truly stand out. I will definitely be returning for more pieces in the future!

Jasmeet was very responsive, even during a busy sale period. Everything came as described, well packed and super quick!
Defo would buy again!

I had an amazing experience with Glimour! From start to finish, the service and communication were exceptional. Jas went above and beyond to help me choose the perfect wedding jewellery set — she was patient, knowledgeable, and made the whole process so special. The pieces are absolutely stunning, and I couldn’t be happier. Highly recommend to anyone looking for beautiful jewellery and outstanding customer service!

High quality of jewellery, looks just like the pictures, quick delivery and very fast replies, I have no complaints

Beautiful jewellery, excellent customer service.

I had such a wonderful experience with Jas at Glimour Jewellery. During my bridal consultation, she took the time to sit down with me, understand my vision, and help me bring it to life. When I went back home and decided to add a few more pieces to my chooda, she was so kind and accommodating — even fitting me in for a last-minute appointment. The entire experience was so special and stress-free. I’m so happy with how everything turned out! Highly recommend for any bride-to-be looking for a personal and thoughtful jewellery experience. 💖

I had an Amazing experience with Glimour Jewellery. There was such a large selection of high quality pieces for great prices and the service was amazing.
I couldn’t recommend them enough!

I bought four necklace sets from the website, and they arrived after two days, free delivery too! All four pieces are very high quality and beautiful. Before I made the purchase, I emailed them to ask a few questions and they responded promptly. I would highly recommend Glimour Jewellery if you need Indian jewellery. Thank you, Glimour x

I’ve been shopping here since 2018 and have bought jewellery for all my family members. It’s my number one go-to shop! They always have a wide variety of beautiful designs, excellent quality and great communication every time.

Glimour has to be up there in terms of the worst absolute customer service EVER. I don’t understand why they are still running, they are just awful. They are so rude and seriously do not know how to speak to paying customers. If there is anything wrong with their jewellery they don’t accept it. Their jewellery is outdated, nothing special and severely overpriced. Save your money and shop elsewhere as they do not deserve it whatsoever, anywhere is better than here!

Edit: I see the owner has responded, the item was not as described and on the item listing it did not say anywhere to ask for a “picture on a model”, just post the picture on the listing if you have it that’s just common sense? People are buying at a distance not seeing the item beforehand so may have issues when they have the item at hand, you should consider that. Your item had quite clearly a missing stone and you put it down to the “design of it” and just disregarded it. But let’s put that to one side. Taste has nothing to do with poor service, you are right. The issue is separate from the actual item, you were extremely rude in your responses and did absolutely nothing, brushing off an unhappy customer.

There was no excitement or enthusiasm in buying the item, I asked you a few questions about the item so please do not twist that to make yourselves look better. You are failing to take accountability that a customer is unhappy with the received product and the reasons why. Simply responding “my team weren’t rude”, doesn’t make it the truth.

I’m not the only one that gave you a 1* review here and anyone can see that so it’s definitely not a one off experience, plenty of people have complained about your rudeness so it really shouldn’t be anything surprising or new to you!

You failed to address the fact you were extremely condescending in your responses to messages and overall very unhelpful, completely ignored a message. This is not the way a good professional business runs itself or responds to paying customers. Your items are overpriced for what you get in the end, unfortunately.

Perhaps look at the way you speak to customers first and then see why people have a bad experience rather than twisting the whole thing. I could’ve accepted it and left leaving a review if you were atleast professional and not condescending but your rudeness and lack of professionalism in the way you respond to customers is what made me leave a review. You didn’t care to make things right not even a slight bit or speak with any care. Again, if you did I would probably not be writing this as the way you speak to customers goes a long way.

Very beautiful ring, good quality, neat finish.
😁

The jewellery sets are beautiful, glamorous and of excellent quality. The prices are so affordable and delivery is fast. Customer service is also amazing! Thank you for the positive experience!

I found the most perfect wedding set at Glimour after looking at various stores for ages. Once there I received the best customer service and it took no time at all to find the most beautiful jewellery set for my wedding!

I just received my jewellery sets and they’re even more beautiful in person! 💕 This was my first time ordering from Glimour Jewellery and the whole experience was so smooth — from your quick responses to the super-fast delivery. Can’t wait to wear them next month ✨ Thank you for making everything so seamless, I’ll definitely be coming back for more!

I ordered most of the jewellery for my daughter’s upcoming wedding, and I couldn’t be happier with the entire experience. The service was absolutely fantastic – so helpful, attentive, and patient throughout the process. They truly understood the importance of getting everything just right for such a special occasion. The quality of the jewellery is excellent – beautifully crafted and even more stunning in person. Everything arrived on time and exactly as described. I’m so glad I chose them for such an important purchase. Highly recommended!