Almosafer Avis 

120
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Never Book From this Portal otherwise you take more headache mentally ... If your booking confirmed from company only then they can't confirm from airlines and when you reach airport after you foll... Voir plus

Noté 1 sur 5 étoiles

The worst travel agency I've ever dealt with. They have no credibility, no transparency, and are complete scammers. I booked a hotel and the money was deducted three days before my arrival date, but t... Voir plus

Noté 1 sur 5 étoiles

أسوأ تجربة حجز مرّت علي مع المسافر. تم تأكيد الحجز ودفع المبلغ، وبعدها تم إلغاء التذاكر بشكل مفاجئ وبدون أي معالجة محترمة أو توضيح منطقي، خصوصًا بعد ارتفاع الأسعار مباشرة. للأسف شعرت أن العميل آخر اهت... Voir plus

Noté 5 sur 5 étoiles

I used to avoid Almosafer because it felt slow compared to other booking site, but recently i tried again for a business trip to Dubai and it was much faster. The option to add a hotel during booking... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Almosafer is the Middle East’s leading travel brand offering consumers seamless user experiences for domestic and international travel bookings through its omni-channel offerings across state-of-the-art online platforms, call centre, WhatsApp and retail locations. Providing hotel booking options for over 1.5 million properties around the globe, flight bookings on over 450 airlines, domestic chalet and istiraha reservations, complete holiday packages, domestic activities, car rental, transfers, concierge planning services and more, Almosafer boasts various convenient booking solutions for any type of travel need. With the heritage of being a homegrown business and harnessing extensive experience in the region, the brand has developed a deep understanding of local travel needs, preferences and traveller segments. Tailored holiday packages for Saudi travellers, dedicated offers and deals, alongside one-on-one consultation across WhatsApp, a 24/7 call centre and in-branch travel advisors, add to the sense of personalised service only a local business such as Almosafer can provide, to help customers find richer and more memorable experiences wherever and whenever they travel.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

120 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,8

Tous les avis

(120)

21 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They are thieves

They are thieves. If you call them, record the call. If you visit their office, make video of your entire conversation.

1 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

this company is very bad

this company is very bad, I booked a flight ticket, and I want to change my ticket I ask reissue charges very very very high also admin charges are high.don't believe this company.all online booking is cheating

12 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Fraud travel agent that i ever seen,i…

Fraud travel agent that i ever seen,i lost my money ,i booked ticket and when i reached airport they are telling flight was cancelled,and if you want to travel you need to pay again,and not eligible for refund,the worst travel agent that i seen ever,guys be careful before booking through this app ,you may loss your money and time.

15 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Its Trustworthy for me

Its not Bad as the bellow comments... I saw the reviews after booking the ticket... it made my heart breaking..
But the following comments are not true in my case.. Good Service Good Customer care response...

We should not spoil someone's reputation

18 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Fraud website

Fraud website
Made a hotel booking for 2 nights and when i reached hotel hotel saying booking is not confirmed and customer service is not giving any proper response made me wait 3 hour in hotel lobby
Booking ID H230118241356
They cheat with customer , take money and then no reply

17 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

WORST CUSTOMER SERVICE

This company has a bunch of liars and they are really hard to deal with they give you false information I had a flight which I missed first they said “Your booking taxes is refundable” I had two tickets one is for three people and one is for two people but they wanted to give me two different amount and one was lower than the other and when I asked for breakdown of why it’s cheaper no one helped and now they are saying your booking taxes are non refundable. NEVER USE THEIR APP AGAIN EVEN IF YOU GET CHEAPER TICKETS USING THE WEBSITE!!

21 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Horrible company failed to issue out…

Horrible company failed to issue out ticket after 48 hours and when contacted said the ticket had been cancelled and promised a refund in 3 days, luckily I called them to check or we would have missed our connecting flight to London

11 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Almosafer is spoiling the good name of Saudis…

This company is spoiling the good name of the people of Saudi Arabia who are known to be trustworthy and hospitable. Almosafer business will, not only collect your money and fail to give you the booking you requested, the customer service will insult and refuse to help you to do anything. You need to hold the call for 1 hour before someone answers. Its a fraudulent business.

19 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Thieves

Thieves. Be careful! Don’t deal with them. It’s a company of a gang Egyptians thieves.
What ever you see great deal ! It’s a trap. Believe me. Just run.

8 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Do not go with ALMOSAFER travel agency

Non profissinal team and non profissinal travel agency. Very poor customer service.
I lost 102.04 AED after cancelled one free cancellation reservation due to incorrect way to hold / block reservation amount.
Not recommended travel agency

6 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Fraud Fraud Fraud

Fraud Fraud Fraud
Worst app ever for hotel booking.
I lost sr 800 on this app , they do not provide any refund even when hotel has no room even though you have booked in advance.

1 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

I hate this company, he steal my money

I hate this company, in this company working so badly employs don't resolve any issues and can't help us.
Thesy compay sold inalid tickets , and then i call him 3 hours , every 30 minutes!!! He told me, wait please 30 minutes, I skip my fly , I lost my money , I don't get my tickets !! I really hate this company !!! He should to closing !!!!!!

25 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

One star only for the first line!

الإيجابيات: مراجعة الحجوزات مع العميل.
السلبيات: تحسين خدمة العملاء، وجعلها مرنة أكثر.
السماح بخاصية استرداد المبالغ المدفوعة كاملة والسعي في استردادها للعميل خصوصًا اذا كان متبقي الكثير من الوقت على ال check in.
عدم استخدام 3rd party booking للفنادق ك Expedia مثلا! بالذات عند محاولة تغيير الحجوزات واسترداد المبالغ. لانه يجعل العميل تائه في التواصل بين المسافر و Expedia و الفندق نفسه! حتى عندما حاولت التواصل مع الفندق وسألوني من أين أتممت الحجز قلت لهم من المسافر ولم يعرفوا الشركة، وبعد ذالك ب order ID تفاجئنا ان الحجز تم من Expedia.. إذا كنتم تستخدمون موقع ك Expedia المعقد للحجوزات، من الباب الأولى أن يحجز المستخدم لنفسه من موقع الفندق نفسه او موقع Expedia بنفسه.
أسوء تجربة بالنسبة لي على الإطلاق، ولن أوصي أحدًا بالمسافر!

16 février 2022
Avis spontané

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