Global Testing Lab Avis 69

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Gosh wish I’d read these reviews before ordering intolerance test. Think I’ve wasted my money! Never received confirmation email of order contacted via chat online he said he’d resend email, never received that either. Haven’t received email saying they’ve received sample even though I sent special delivery a week ago. Gutted as my daughter has a rare allergy condition and was hoping this would at least provide a starting point.

Scam! Purchased hair test on groupon, and the results never arrived. Cannot find any contact details for this company. They don’t respond to emails. I’m at such a loss, I just emailed Watchdog!

I had a bad experience with one of my tests, ie, it got lost, due to one person not paying attention. When I did bring it up to the parent company, I found one manager, Shelley Wilkinson, so helpful. Her love of the company and what it does, was evident. She was courteous over and over, as we sorted out the problems that had occurred due to another's human errors. I finally got both my husband and. my results. It was quite interesting. There were some things that I know I have an allergy to, that were not on there, but then I do my best to avoid those things. It did have other things, which we both were not aware of, but it helped us both understand the root, possibly, of the aversions we had for those things. Over all, everyone has to make up their own minds, but I wanted to give 5 Stars to Shelley Wilkinson from the parent company for her amazing care, in a testing situation....The company should applaud her and have. her train the others, who seemed to have ZERO customer service care. I reminded them. this was a DNA test, and DNA is very personal. They need to take good care with our personal DNA, and not lose it.

I did this test about a year ago and it came back with 22 things I’m intolerant to. I just decided to take the test again. Now I’m only allergic to 5 things and none of them are on the previous test I did. How does that happen? Scam?

Don't bother. Wish I had taken note of the reviews about this company
Now telling me I need to redeem my Groupon order and my order is on hold despite the fact iv already done this which is how I was able to print the form!! Now won't let me redeem again as code has been used. Another purchase that has just turned into a load of stress and hassle. Havnt got the mental energy to resolve this. No company cares about customer service anymore. Waste of £25 !!!!!

Ordered an intolerance test with Global Testing Lab via Groupon and never got a confirmation that they had received my sample as promised so emailed them one week ago and am still yet to hear back or receive my test results! Awful experience and by the sounds of it Groupon cannot contact them either!

I came across Global Testing Lab via Groupon, thus believed it to be a professional company.

I paid £40.00 for a Healthier hair, skin & nails test. After waiting 14 days I received only intolerance results, no mention of the nutrition results that I'd paid extra for.

I tried to contact Global Testing Lab via their email (If you have any questions, please send us an email to...) This bounced back saying that this email address was in fact unmanned and to instead contact via (non-existent) chat feature on their site. Also, address listed on their website is just virtual office space in London.

Now questioning the validity of test / results...