I had a great experience using the AI chatbot, Rio! He was extremely helpful, easy to communicate with, and made the entire process quick and simple. Rio understood what I needed right away and provid... Voir plus
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Lisez les avis des autres
I made a mistake during the ordering process and I was F-REAKING out. I messaged Glo Melanin and Rio was on it! She messaged me back in record time and sorted out my issue. She was polite, knowledgeab... Voir plus
Rio has been a great help to me. My package was delivered but there was no product inside. It looks like it has been tampered with. I let her know and she had a replacement shipment sent out within 2... Voir plus
I reached out to Glo Melanin to cancel my recurring subscription. I am satisfied with the products, but currently I have more than enough and didn't want to continue getting more products auto-shi... Voir plus
À propos de l'entreprise
- Centre de bien-être
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Boutique de santé et beauté
- Clinique dermatologique
- Distributeur de produits pour la peau
Écrit par l'entreprise
Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Coordonnées de contact
Etats-Unis
- glomelanin.com
4,7
Excellent
476 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have been using Glo Melanin for a…
I have been using Glo Melanin for a while and I love ❤️ it
2 juillet 2026
Avis spontané
Great product and excellent customer…
Great product and excellent customer service. Rio was very kind and helpful !
1 juillet 2026
Avis spontané
My skin has totally cleared up and I…
My skin has totally cleared up and I have hardly if any breakouts. And my skin is constantly glowing, I absolutely love this products
1 juillet 2026
Avis spontané
UGC Partnership Information!
Rio was absolutely soo helpful and sweet directing me to the partnership email for Glo Melanin. His response was rather prompt and informative!
Great customer service (the best I have interacted with thus far) from a business!
30 juin 2026
Avis spontané
Great Customer Service
I ordered some products, however I needed to return an item. Rio was awesome with handling my return process. He detailed the process and when I folliwed up on my return he responded promptly. GO RIO!!
30 juin 2026
Avis spontané
I have had a great experience working…
I have had a great experience working with Glo Melanin, their products are great for skin of color and they offer excellent customer service. I recently worked with Rio and she was able resolve a matter very quickly for me. I do recommend Glo Melanin for your skincare needs.
30 juin 2026
Avis spontané
Wonderful customer service from Elyka
Wonderful customer service from Elyka. All the products shows real results for melanin skin tones. Thank you, a loyal customer 😊
29 juin 2026
Avis spontané
Réponse de Glo Melanin
Loyal customers like you are the heart of our community. Thank you for growing with us and for sharing your kind words about Elyka. We're grateful to be part of your skincare journey. 💛
Goes on smoothe and keeps my lips soft…
Goes on smoothe and keeps my lips soft from drying. I dont have to reapply every 15 minutes
26 juin 2026
Avis spontané
Great products, Great service!
Rio was really great with handling my shipping issue where my product was returned due to a change of address--but the staff is always attentive and quick to respond if I have a question about anything. More than that, though, are THE PRODUCTS. This is not an exaggeration: Glo Melanin is the best skincare compay that I have found in all of my 47 years. Along with some lifestyle changes, these products have helped my skin look and feel better than it has in decades. And the results were apparent really fast--a couple weeks regular use and I saw the difference. And the subscription program makes it so convenient and cheaper in the long run.
26 juin 2026
Avis spontané
Réponse de Glo Melanin
Forty-seven years gives you plenty to compare against, so this one truly means a lot to us. 💛 We're thrilled Rio was able to help get your order back on track, and even more grateful to be part of your self-care journey. Thank you for your support and for sharing such an encouraging reflection with our community.
Rio was fast to reply and help with the…
Rio was fast to reply and help with the questions that I had and resolve my situation.
25 juin 2026
Avis spontané
Réponse de Glo Melanin
A quick answer can make all the difference! We're glad Rio was there to help and get everything sorted out. Thanks for taking a moment to share the love.
It Works!
Great product that does exactly what they say it will do. I've been using it on an few days a week basis and it has already reduced the dark spots.
8 juin 2026
Avis spontané
Rio was very helpful and didn’t delay…
Rio was very helpful and didn’t delay my request. I’d recommend her to any friend for customer service and any consumer facing services
25 juin 2026
Avis spontané
Réponse de Glo Melanin
Rio is going to be smiling when she sees this! Thank you for taking the time to recognize her support. We’re lucky to have her on the team, and grateful to have you as part of our community. ✨
Correspondence was professional and…
Correspondence was professional and nice, though it did take a while for them to get back to me.
24 juin 2026
Avis spontané
Réponse de Glo Melanin
Thank you for your feedback. We appreciate your patience and are glad we were able to assist you. Your comments help us continue improving the experience we provide to our community. 💛
I reported 2 damaged packages
I reported 2 damaged packages; 1 was covered by the insurance while the other was not. They replaced both items within a week of me reporting it! The product is working well for me so i didnt want to run out. I appreciate the time and effort made by Elyka! Thank you!
22 juin 2026
Avis spontané
Réponse de Glo Melanin
Talk about a comeback! 💛 We're so glad we could help get everything back on track and keep your routine uninterrupted. Huge thanks for the shoutout to Elyka. We'll make sure she sees it!
So i had a problem with a subscription…
So i had a problem with a subscription i didn’t know i signed up for & Rio was the person who was helping me. They were so professional, calm, & understanding! i rlly appreciate the help!
20 juin 2026
Avis spontané
Réponse de Glo Melanin
We're happy Rio could help clear things up and make the experience a positive one. Thank you for taking the time to recognize their support. We'll be sure to pass along the shoutout!
Great experience working with Elkya to…
Great experience working with Elkya to resolve a minor issue. She provided efficient customer service and I appreciate her assistance. The products are wonderful and I am looking forward to my new shipment.
2 juin 2026
Avis spontané
Réponse de Glo Melanin
A smooth resolution and something exciting on the way? We love that! We'll make sure Elyka sees your kind words. Thanks for being part of the Glo Melanin community, and we hope you enjoy your upcoming delivery. 💛
Thank You Elyka P.
Elyka P. went above and beyond to resolve the issue with my account. While others tried to help, Elyka diligently discovered that I had two different email addresses: one for opening my account and another for making payments. Glo Melanin understood the situation and issued me a credit. I truly appreciate a company that values customer satisfaction. Thank you all!
22 juin 2026
Avis spontané
Réponse de Glo Melanin
Now that's detective work! We're so glad Elyka was able to connect the dots and get everything sorted out for you. Thank you for trusting us to help, and for recognizing the care our team puts into every customer experience. 💛
Great customer service experience …
Elyka was very helpful when responding to my email to support regarding an order that never arrived due to being damaged in transit. This was my first order and won't be my last. Customer service is fast and friendly.
18 juin 2026
Avis spontané
Réponse de Glo Melanin
Not the welcome we wanted for your first order, but we're so glad Elyka was able to step in and help. Thank you for giving us a chance to make things right. We can't wait to be part of many more self-care moments with you. 💛
Shipping issue…
What I didn’t like was that I had a shipping issue and UPS was awaiting a response back from the company which left me in limbo with my purchase for two weeks. I reached out via email and that was a dead end on numerous occasions. I tried the chat and the virtual assistant brought some relief and then I spoke with a real person. Elyka came to the rescue and rectified my situation. He or she (not sure of the sex) was very caring and understanding. They felt my frustration and wants and is making my issue right. I hope that this shipping goes smoothly this time around so that I can see what the hype is and enjoy my purchase! Elyka, thanks again for the assist as it means a lot! Your customer service was outstanding!!
20 juin 2026
Avis spontané
Réponse de Glo Melanin
Thank you for your patience and for giving us the opportunity to make things right. We know how frustrating it can be when an order doesn't go as planned, and we're grateful Elyka was able to step in and help. We'll be sure to share your kind words with them, and we're excited for your package to finally make its way to you!
Great experience help in handling my…
Great experience help in handling my concerns I pray God bless over your business thank you for everything
20 juin 2026
Avis spontané
Réponse de Glo Melanin
Your kind words truly mean a lot to us. Thank you for your support and for taking the time to share this. We're grateful to have you as part of our community. 💛
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