Called to book a technician to repair my LG heat pump. The technician Kelly was very knowledgeable and quickly diagnosed the issue. Explained the issues with the unit and repaired it promptly. She w... Voir plus
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Lisez les avis des autres
5 inch to 6 inch twin wall flue adapter this is the 3 rd one I’ve purchased has I’ve increased the quantity of stove goes I’ve purchased over the last couple of years, but I may have got better qualit... Voir plus
Easy to use website. Fast to sort order out and post. Plus they don't use evri do the parcel arrives at your actual address
The flue arrived 4 days late despite paying for next day delivery and asking on several occasions if we would definitely receive it next day. I took the Wednesday off work to install it for it not... Voir plus
À propos de l'entreprise
- Magasin de poêles à bois
- Cheministe
- Fournisseur d'équipements de chauffage
- Fournisseur de chauffage
- Magasin d'ameublement d'extérieur
- Magasin de radiateurs
Écrit par l'entreprise
Although we’re one of the UK’s largest suppliers of wood-burning stoves, flues and accessories, we still pride ourselves on providing excellent, personal service to our customers. Our fully HETAS-trained team, backed by our HETAS-approved supplier status, is here to offer practical advice and help you design the ideal flue system. For over 15 years we’ve been dedicated to sourcing quality products from trusted suppliers across the globe, all stocked in our UK warehouse and ready to ship.
Coordonnées de contact
20-28 Albert Road, CM7 3JQ, Briantree, Royaume-Uni
- 01376555182
- enquiries@glowing-embers.co.uk
- glowing-embers.co.uk
4,5
Excellent
283 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Glass fitted perfectly
The glass itself was a perfect size, no marks or scratches and was wrapped well for transport. Only downside for me is that they used yodel for delivery! Paid extra for next day delivery but didn’t arrive. Not glowing embers fault but that’s the only thing that dampened my experience with them.
1 avril 2026
Glass spot on
31 mars 2026
Logbunner
The glass was a great fit and delivered well on time.
If needed again I would always have you in mind
30 mars 2026
I have had 2orders delivered .
I have had 2orders delivered in the last month,due to my mistake when measuring the first order to big.The second one was a perfect fit and both orders were delivered quickly and efficiently.Thankyou for your service.
6 avril 2026
Avis spontané
Excellent service
The order arrived very quickly and is good quality. Excellent service, thank you
16 avril 2026
Avis spontané
Fast delivery!!
31 mars 2026
Speedy dispatch and carefully packaged.
31 mars 2026
A great delivery at a great pace
30 mars 2026
Good quality items.
Good service overall and very happy with the products. The only thing which would have been useful, is to have been advised that our items were being delivered by separate companies. Would recommend however.
30 mars 2026
A Glowing reporrt for Glowing Embers
The instructions for ordering and sending off the template were clear and precise. The post office held us up for over a week but Glowing Embers agreed readily to wait the extra time to receive the template. After that the order came very quickly and fitted my woodstove perfectly. The glass was well packaged and the courier was careful.Fires every day since then.
25 mars 2026
Great fire boards
Great fire boards. Fantastic price and service highly recommended
25 mars 2026
Avis spontané
Excellent service
Easy to order, best price, extremely quick delivery and a great product. Good communication (although no detail re delivery day) and confidence in the after care service. Definitely would use Glowing Embers again.
24 mars 2026
Avis spontané
Fire Glass
Easy to use website. Simple to use for cut to size glass.
Well packaged. Good customer contact throughout. Fitted with ease.
21 mars 2026
Avis spontané
First purchase, great experince
Responded well to my initial enquiry. Answered my questions and followed up. Polite and caring. Delivered quickly
9 mars 2026
Avis spontané
Easy to use website
Easy to use website. Found the radiator we wanted and all the info we needed about it was there on the website. Was well packaged when it came and it looks great. We wanted something different yet practical and thats what we got.
5 mars 2026
Avis spontané
Good quality product arrived promptly.
8 mars 2026
Avis spontané
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