Go Smart Repair Avis 

An extremely poor service from this company. The original job was completed by Leigh. Looked great initially but it developed a few small bubbles so we made contact with him. He agreed to return and explained it would probably be a job he could do at the end of the day after his other jobs. Our initial contact was 9th March and to date he has still not attended, nor has he made contact with us.

He failed to attend on two occasions and made it difficult by not giving us confirmation and being unable to give a time. On another occasion, again, as he was unable to confirm a time, or if he was even going to attend, we had to advise him to leave it as a family issue had arose. However, as on previous occasions, I have no doubt whatsoever that he wouldn’t have attended anyway. We then messaged Leigh with our availability for the future as we thought this would make it easier for him. Still nothing!

Throughout this time we have made numerous calls, left several voicemail messages and sent many many WhatsApp messages. In the main he has just not responded, but we have also been given excuse after excuse by Leigh. We have remained patient and polite throughout, despite the fact that we have so obviously been lied to.

We will not be contacting again as we no longer have the car, but I would not recommend this company to anyone given the appalling treatment we have received.

Customer service should be at the heart of every company, but in this case, it clearly isn’t.

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arrived early and was very clear about the process. How I wish all tradesmen were this good and all round nice

Gary Hart visited us to carry out a number of cosmetic repairs to our car, he was a most personable and professional person, who carried out the fixes to an excellent standard.
Would definitely recommend without hesitation.

My technician Rhys was very polite and helpful and completed my car repair in an efficient and professional manner to a high standard.
I was also kept updated of arrival time so very convenient service all round. Thank you.

Rhys messaged ahead to advise his arrival time and on arrival, to repair a stonechip on the bumper, he was polite and was clearly technically competent. The repair looked perfect with no visual indication that a repair had occurred. A very satisfied customer.

Outstanding!
Grant was punctual, pleasant and professional. He did a faultless repair job. I could not recommend more highly.

5 ☆ all round! Have had perfect repair work done before and latest work up to technician's excellent standard! He takes great care with the task, protecting surroundings and produces a flawless finish on vehicle. Can really recommend Gardx & Smart Repair 😀.

Excellent service. Grant was very friendly and quality of work is outstanding. Such a great finish. My car looks like new.

Grant is an absolute magician. Was impressed with how he just got on with my paintwork repair even though he had been stuck in a traffic jam for a while and was delayed which he kept me informed about. Am so delighted with the quality of his workmanship as my car is back to being pristine again. Thank you Grant.

Had scratched offside corner bumper on my blue Clio which Mikey fixed quickly and now looks imaculate.
Very happy with service and arrived at agreed time. Would happily use again.

Grant was early so that was great. His work was excellent and quick and we were fully satisfied and would highly recommend him and smart repair.

Toby was superb. He managed to repair my car in difficult circumstances (I am a headteacher parked in a small car park with lots of building work going on, too) but he was very positive and patient but also extremely thorough. The quality of the work was excellent- thank you, Toby!

Great service, quick efficient and a really nice person carrying out the work. Would definitely recommend

Grant turned up nice and early and managed to get all the repairs done before is due time. The work done to the car looks amazing and he was very professional. Very happy

I required an alloy refurb as one of them suffered a nasty curb and I was seen by Mick Shelly who came to fix it. Mick was great! He was an hour early (which would be great to know ahead of time, but in this instance it wasn't a massive issue), he was efficient (told it would be 45mins but he was done in 30), he was really friendly and just a joy to have met.

Mick's work was flawless! The alloy looked brand new!

Definitely recommend this service for those who want a quick, reliable, and great finish.

The system worked well. Rhys Wake came from Taunton, letting us know in advance when he was due. Very friendly and professional guy. Did a great job on the car's paintwork.

I couldn’t be happier with the work carried out by Mick Shelly at Insurance Approved Smart Repair. He repaired a scuffed diamond-cut alloy wheel and a paint chip on my car, and the results are absolutely outstanding. You genuinely can’t tell there was ever any damage.

Mick was professional, friendly, and kept me informed throughout the process. The quality of workmanship and attention to detail were first class, and everything was completed to a very high standard. He also took great care to leave everything clean and tidy afterwards.

If you’re looking for a reliable, skilled, and honest smart repair specialist, I wouldn’t hesitate to recommend Mick. Fantastic service from start to finish – thank you!
Drew

I'm thrilled with Grant Heart's work on my car this morning. He arrived on time and fixed the scratch perfectly. His attention to detail and professionalism really stood out, and he went above and beyond to make sure everything was top-notch!

Very happy with my repair and customer service by Mick Shelly. He was so friendly and helpful and would definitely recommend him.

Grant has completed a superb job on my Jaguar. Taking care and with an attention to detail. He communicated when he was going to arrive turned up early and got to work straight away. He is friendly careful and my car feels like new again