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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've read over some of these reviews after speaking with Brain at godish dot com for over 45 min!! I am blown away at the customer support, the patience, and product knowledge this man had! He couldn'... Voir plus

Noté 5 sur 5 étoiles

The installer, Brad, was very knowledgeable and efficient!! He explained how to get started using the Hopper, etc. He was very professional and kind. He was very encouraging. He was well dressed, p... Voir plus

Noté 3 sur 5 étoiles

Technician was very good and helpful. Customer service has been very weak up to this point particularly regarding the gift card offers. Have tried multiple times with zero success in getting either of... Voir plus

Noté 2 sur 5 étoiles

Instalation went ok but my issues with the damage to my equipment still has not yet been resolved I found comparable replacements I will ne sending you today...I also have lost 2 weeks worth of my fre... Voir plus

À propos de l'entreprise

  1. Entreprise de télécommunications
  2. Magasin d'articles de loisirs

À propos de GoDISH

Informations provenant de diverses sources externes

GoDish.com was founded in 1996 and has established itself as a pioneer in the retail telecommunications industry. Our products and services are the best in their respective markets; we offer the unique competitive advantage of selling Dish Network service alongside many complementary products like broadband internet and digital phone service. We’re extremely proud of the work environment and lifestyle that our agents enjoy, and extend this pride into our community.

We’ve been a retail partner of DISH Network service for over ten years, and have quickly risen to the top of the pack. GoDISH.com enjoys the very highest retailer activation totals in the industry, providing our employees with the very best in professional and personal financial opportunity. Not only are we a large volume dealer, but we pride ourselves on our quality of work. GoDISH.com is a proud recipient of DISH Network’s Summit Elite award, an achievement that celebrates our quality as a retailer.

Coordonnées de contact

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Moyen

TrustScore 3 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Absolutely the worst service ever

Absolutely the worst service ever! Don't believe them when they promise a $200 visa gift card, you will never receive it. Dish Network customer service, horrible. Billing department horrible. 3 months in a row had to demand a paper bill, with no response.

They blame Go Dish and Go Dish blames them! I am locked into a 2 year contract that I can't get out of. DON'T DO BUSINESS WITH EITHER OF THESE COMPANIES, SCAMMERS!

28 octobre 2020
Avis spontané
Logo de GoDISH

Réponse : GoDISH

Hello Debbie, we'd like to help you. Please give our customer service team a call at 1-866-694-3474 and someone will be more than happy to help assist you regarding your gift card. For any DISH Network related issues, please contact 1-800-333-3474. Please let us know if you have any additional questions or concerns.

Noté 1 sur 5 étoiles

Dish can't get billing cycle right

I have been in Dish customer for years. My service was off for a few months and my mother paid it on the 26th of May 2020. June 3rd I made a payment hoping my billing cycle would be the 3rd of each month, but each month they turn my service off on the 26th for 7 months straight, I go without cable for 2 weeks until the 3rd I am able to pay again hoping that my service will be on the 3rd. They are asking for $91 to have my service turn back on after I've already paid on the 3rd of this month 👎👎👎👎

27 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

IM A NEW CUSTOMER HAD DISH AND INTERNET…

IM A NEW CUSTOMER HAD DISH AND INTERNET INSTALLED ON 8/31/20. I WAS SUPPOSED TO RECEIVE A $200 GIFT CARD, I CALLED TO CHECK ON THE STATUS AND WAS GIVEN THE RUN AROUND. ITS A SCAM, I HAD ATT U-VERSE/DIRECT TV FOR YEARS, I ONLY SWITCHED BECAUSE I MOVED AND WANTED TO CHANGE DUE TO ATT PRICES CONSTANTLY INCREASING. THAT WAS A BIG MISTAKE AT LEAST THEY DON'T LIE TO THEIR CUSTOMERS. NOW IM STUCK FOR 2 YEARS WITH THIS DISH OR GO DISH I THINK ITS 2 COMPANIES BECAUSE I WAS GIVEN 2 DIFFERENT NUMBERS TO CALL AND STILL NO ONE COULD HELP ME.

13 octobre 2020
Avis spontané
Logo de GoDISH

Réponse : GoDISH

Hello Colisha, we'd like to look into this for you. Please give our customer service team a call at 1-866-694-3474 and someone will be more than happy to help assist you. Please let us know if you have any additional questions or concerns.

Noté 1 sur 5 étoiles

Terrible awful bad

Horrible company. There’s no grace period/guarantee if you sign up with this despicable company so you’re stuck with them the same day you sign up; to try to cancel is $480 plus other fees. Tv picture is god awful. You cannot watch sports . It’s blurry! The HD channels are blurry and sd channels looks like scribble scratch. SD channels are not that horrible on cable. It’s absolutely ridiculous. I wouldn’t recommend Dish to anyone. They don’t really have 4 stars. Most of their real reviews (which is millions by the way) is on an account they don’t claim. This “GoDish” is only 9000 reviews.

30 septembre 2020
Avis spontané
Logo de GoDISH

Réponse : GoDISH

Hello Erica, we apologize you're unhappy with your DISH Network service. We are GoDISH, an authorized third party reseller of DISH Network, and unfortunately cannot help you in regards to your service problems. We recommend speaking with a member of the DISH customer service team at 1-800-333-3474.

Noté 1 sur 5 étoiles

Worst Service Ever - And not even installed yet.

This company is horrible. I've been waiting for installation for almost a month. They show up without materials to install, then tell me they will be back Wednesday. I call customer service and they tell me that they don't have an installation scheduled. All of this happened, AFTER waiting 3 weeks for them to schedule the install to begin with. Their customer service keeps transferring me around. No one can tell me when they will be out and in the meantime, I still have no TV. Don't waste your time. Call DirectTV.

23 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

I switched from DirecTV

I switched from DirecTV. Got Dish because of their Promotions. $100 Gift Card, still waiting. HORRIBLE CUSTOMER SERVICE!!! Left on hold for Long periods of time. Should of stayed with DirecTV. If they don't Honor their Promotion. Terminating Service. And it will be Cold Day In Hell if they ever get a Termination fee from me. WONT HAPPEN!!! I dont know Who rated them Best in Customer Service. HORRIBLE CUSTOMER SERVICE!!!

31 août 2020
Avis spontané
Logo de GoDISH

Réponse : GoDISH

Hello Anthony, we'd like to help you. Please give our customer service team a call at 1-866-694-3474 and someone will be more than happy to help assist you. Please let us know if you have any additional questions or concerns.

Noté 1 sur 5 étoiles

Dish is the only network that is too…

Dish is the only network that is too cheap to provide service for your local sports teams. They try to spin it that they have tried but why are they the only ones to not provide you service but still charge high prices.

19 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Technician experience/Problem with joey

The technician did a great job setting us up. A day after he left, the voice would not come back on the TV in the back room, unless I unplug and re plugged my joey back in. I did everything I could and so did the young lady I talked to. A technician is coming out to see why I have to keep doing this! Don't know if there will be a charge. There shouldn't be.

3 août 2020
Avis spontané
Noté 1 sur 5 étoiles

hard time learning to use SERVICE.

I DON'T LIKE THAT THE SHOWS RECORDED ARE NOT PUT IN ORDER FROM 1ST AIRED TO LAST EPISODE. I WANTED A WRITTEN LIST OF CHANNELS I PAY FOR. SHOULD HAVE DIRECTIONS IN WRITTEN FORM.

27 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Worst experience I’ve ever had with a…

Worst experience I’ve ever had with a company. Was supposed to received $150 gift card that I still have never received going on four months. I called two weeks ago and they said that they were going to have to listen to the recording between myself and their agent to see if I mentioned a gift card. They then proceeded to tell me to call back in a couple of weeks to see what the outcome of the recording was. So today, I called GoDish and they told me that I didn’t say anything about the gift card on my conversation with the agent I told them that I wanted a copy of the conversation and they said that they can’t provide that. I told the agent when I first talked with him that I was on the fence about getting cable/dish and the gift card was the difference maker. Maybe that part of the conversation isn’t recorded which would be where they get you.

21 juillet 2020
Avis spontané
Noté 3 sur 5 étoiles

Just switched from direct tv to dish…poor hopper

I just switched from DirectTV to DISH and have found the people at dish very pleasant and helpful to deal with. However, the so called great hopper receiver is not so great. DISH has a serious problem with their pause function, fast forward, and back functions. When one pauses a program and then returns to play, shortly down the road the program skips ahead requiring one to back it up to see what was missed. This happens several times. When brought to the DISH representatives attention, they claimed it wasn’t a big enough problem for them to fix. DirectTV never had that problem and I find it hard to believe other DISH customers haven’t complained, as it is very annoying.

11 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

I signed up like three or four yrs ago

I signed up like three or four yrs ago, the minute my year was up the raised my rate, then later I had to open books that came with setup because I had hit a wrong button, anyways, it's then that I see my rate wasn't supposed to raise for another year. I have been doing auto pay this entire time, until vivid happened, now they put messages on TV when I'd turn it on telling me they'd shut me down, since then I get emails or texts or both along with postal mail, so I'm getting very tired of being treated as if I had cheated them, they have been making money from me abundantly, but this is how they have been treating me since April. So on my next day off I'm calling spectrum, I will get better channels, better treatment and lower bill!!!

6 juin 2020
Avis spontané
Noté 3 sur 5 étoiles

We have been with dish for 30 years

We have been with dish for 30 years. We’ve only had a couple issues during this time. My friends have some of the other, different companies and dish is better. All of them are way too expensive to begin with , but you get what you pay for. I wish we could pay for only what we wanted. Anyway, we had a problem with one of our boxes and called dish. After a 35 minute wait; Miss Paula Delgado picked you the call and proceeded to help me. She is an awesome lady. She was very nice and professional and resolved my problem to my satisfaction. I don’t normally take time to write anything like this but I wanted dish to know what a great employee they had. I hope they take the time to read this review and take the time to let her know that she is appreciated. I still don’t like the high prices or not being able to purchase what I want but I am staying with dish until something better comes along. Everyone stay safe and when you get to the point that you have absolutely nothing else to do; turn on dish and watch tv. Thanks, James, South Carolina

27 mai 2020
Avis spontané
Noté 2 sur 5 étoiles

In this day of computers and satellites…

In this day of computers and satellites it is a real HOOT to have to resort to snail mail to get the rebate offered by this company. First you have to wait until DISH gets you into the system. That takes two weeks at least. Then you have to enter your account number, name and date of installation. And that takes you to another page where you enter the same info again. And that takes you to a form you have to down load, print out, fill out and MAIL into them. And on that form it tells you it will take them SIX TO EIGHT WEEKS to send your money, which comes in the form of a pre-loaded debit card. I bet you will have to go online to activate it. To me this is all a means by GO DISH to slow things down and delay the rebate. This is NOT good customer service, it is keeping their hands on the money for as long as possible. If they really cared about customer service the rebate would be automatic and come off the first bill or two for the DISH TV or it would be in the form of a check that you could stick in the bank and not have to SPEND the money to get the money. My advice, see if you can deal directly with DISH and cut out the GO DISH middle men.

3 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service Tech

The technician that did my installation, did a wonderful job of installation and explaining the system. Thank you!

19 avril 2020
Avis spontané

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