Terrible Homeowner Experience
Honestly, after a year of working with them, I am NOT at all satisfied with my experience as a homeowner. I felt like I often had to follow up with them on matters that they should have been proactive about on their own, as they take about 8% of monthly income, and they often dispatched incompetent technicians to the home who ended up creating more damage and costing additional money to the homeowner (which doesn't affect them, so they don't care). The last straw for me was when my Property Management Project Coordinator left the company and NOBODY bothered to send me an email or give me a call to notify me-- until I had to personally reach out multiple times to inquire about it. Just terrible all around, expensive fees for a terrible service as a homeowner.








