Gophr Avis 1 612

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My courier Juan delivered some supplies from Wickes rapid delivery service, which is brilliant. Items came just over 2.5 hours and allowed us to get on with the DIY. Courier was polite, professional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing delivery service from Abdul at Gophr. I ordered some rather heavy bags of stones from Wickes and used their same day delivery service. Abdul carried every bag into my garden (I felt bad that I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jay got my parts from screwfix and delivered quickly. I’m busy and in and out of meetings all day yet needed some parts for a job tomorrow. Fantastic service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

They have great customer service, with real people, and they quickly solve any isssue. Really great. The app is also user friendly and allows to add notes for the courier. Would gladly use again and r... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Coursier

Écrit par l'entreprise

Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Rubbish service

When moving bulky item, although you get to specify at the time of booking the weight, they still require you to help the driver carry your item. You are paying for half service. Pretty useless and felt like a scam. I would not recommend them ans the customer support is pretty useless

18 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Manuela,

Thank you for sharing this and we're sorry to hear about your experience. Our couriers are expected to handle loading independently - assistance is only needed when an item is genuinely too large for one person to manage safely.
We've requested your order details via Trustpilot - we'd love the chance to look into this properly and get back to you directly.

Gophr Team

Noté 5 sur 5 étoiles

Excellent

Excellent, delivery,driver was great .put bags of stones where I wanted them,thank you.

16 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Dawn,

Glad he got everything exactly where you needed it - thank you.

Gophr Team

Noté 5 sur 5 étoiles

my courier was amazing

my courier was amazing. I didn't realize the collection place closed at 18.30 and he really helped me by getting there early .
thanks so much

15 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Jacqui,

Glad he could make it work for you - thank you.

Gophr Team

Noté 5 sur 5 étoiles

I had booked a collection for a large…

I had booked a collection for a large suitcase because I was leaving in 2 days. But the place where I bought my suitcase from only had my suitcase available for delivery later or collection sooner.

So I found this app on App Store, and I managed to get my collection picked up from the delivery courier in this app. It was worth it as I was too unwell to go pick it up and they delivered it pretty early. So I definitely recommend it for those who need their delivery the same day, and within an a few hours or so.

15 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Rowda,

Glad we could help when you needed it most - thank you for the recommendation!

Gophr Team

Noté 5 sur 5 étoiles

First time having a delivery via Gophr…

First time having a delivery via Gophr and it was spot on!! Andriy delivered on time and was more than helpful when it came to unloading the heavy bags. 5 Star service!!

15 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Claire,

Glad Andriy looked after you so well - thank you!

Gophr Team

Noté 5 sur 5 étoiles

Adedayo was a brilliant help

Adedayo was a brilliant help, very accommodating with a large delivery - took the time to help load and unload - thank you!

13 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi there,

Glad Adedayo went the extra mile for you - thank you!

Gophr Team

Noté 5 sur 5 étoiles

Quick and courteous

The delivery was well within the promised time frame. The goods were exactly as ordered and the driver was most efficient, helpful and polite.

13 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi James,

Good to hear it all went smoothly - thank you.

Gophr Team

Noté 5 sur 5 étoiles

Ciaran Teague was amazing

Ciaran Teague was amazing! Very friendly and helpful. Really appreciated the quick service. I ordered my items at 11:30 and within an hour they were delivered to my address. Ciaran helped carry the heavy pavers to my back garden with no hassle. Brilliant service! thank you :)

10 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Nicola,

Glad Ciaran got everything where it needed to be so quickly - thank you!

Gophr Team

Noté 5 sur 5 étoiles

Bang on time

Bang on time. Helder couldn’t have been more helpful, parking in the red route lay-by with ease, and taking the time and trouble to bring my B&Q garden furniture right into my back garden exactly where I asked. Extremely charming, helpful and personable gentleman.

10 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Marilyn,

Sounds like Helder really looked after you - thank you.

Gophr Team

Noté 5 sur 5 étoiles

Great Courier Service

Charles and George have been extremely helpful today - great couriers, offering a great service. The Gophr team worked quickly to resolve an issue not caused by fault of their own, yet still were happy to support in an efficient way, using their initiative to quickly resolve the issue

9 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Aimee,

Charles and George clearly handled that brilliantly - thank you for sharing this.

Gophr Team

Noté 5 sur 5 étoiles

Brilliant

Brilliant. Really quick service. Turned up with a smile and a happy face even though I could tell it had been a long day. Top bloke top service. Highly recommend

8 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Samuel,

Glad he made a good impression - appreciate the recommendation!

Gophr Team

Noté 5 sur 5 étoiles

Great Service

Had a few deliveries from Shan Khan now. Always on time, very helpful and a really great service.

8 avril 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi William,

Good to hear Shan continues to look after you. Thank you.

Gophr Team

Noté 1 sur 5 étoiles

Been working 6 months done long hours I’m not very happy how you revoke hard old man like always trust person also done extra all time job fighting in traffic to get things on time unfortunately gophr

Been working 6 months done long hours
Under stress from London traffic most job in city of London done extra effort to satisfy the client one mistake late due to electric car won’t charge my phone died to contact the customer, been sacked and revoked with right to apeall one word you are revoked
To be honest they have no feelings harsh company

8 février 2026
Avis spontané
Logo de Gophr

Réponse de Gophr

Hi Kaced,

Thank you for sharing your feedback. We know couriers face real challenges out there - traffic, parking, technical issues - and we do take that into account before any decisions are made.

That said, account closures follow a thorough review of performance, including previous warnings and direct contact from our team.

We wish you all the best for the future.

Gophr Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus