GoSkippy Insurance Avis 29 158

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy and efficient Great service by Siya from go skippy ensured me the best support was given and stayed patient and answered my questions to the best of his ability. Was nervous when it came to re... Voir plus

Noté 2 sur 5 étoiles

Good insurance but horrible customer service. Called in today to discuss my renewal but the guy was quite unfriendly and wasn’t even listening to what i was saying repeating the same thing all over ag... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my renewal for my cars insurance, not gone up but still a lot. I went on a compare site Go skippy came up. Everything was explained clearly and a simple yes no with a button. They saved me money... Voir plus

Noté 3 sur 5 étoiles

I insured my car through this company. Last month I informed them the car was scrapped and I wished to cancel the insurance.SInce then I have had to prove I didn't have the vehicle ? and am receiving... Voir plus

À propos de l'entreprise

  1. Argent & assurance

Informations provenant de diverses sources externes

GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

29 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had my renewal for my cars insurance

I had my renewal for my cars insurance, not gone up but still a lot. I went on a compare site Go skippy came up. Everything was explained clearly and a simple yes no with a button. They saved me money, simple to complete and a friendly service. Would recomend to my friends and family.

22 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible Service

Terrible Service – Debt Collection Mistake & Awful Claims Handling
I’ve had an extremely disappointing experience with this insurance company. Even after I paid my outstanding balance in full, they still passed my account to a debt collection agency. I contacted customer service to fix the issue, and they assured me it would be updated, but two days later I received another call from the collection agency. Completely unacceptable and stressful for something that was their mistake.
On top of that, my accident claim was handled terribly. My car was left pending inspection for ages, and the whole claim took nearly a month to complete. During that time, I received no courtesy car, barely any updates, and I had to keep calling and pushing for answers myself. No proper communication, no accountability.
Because of their delays and lack of support, I ended up spending £970 on a rental car out of my own pocket. Honestly, it made me question why I even bothered paying for fully comprehensive insurance when I got none of the service you would expect.
Overall, this has been one of the worst customer experiences I’ve ever had. I hope they review their processes because this is ridiculous

23 mars 2026
Avis spontané
Logo de GoSkippy Insurance

Réponse : GoSkippy Insurance

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the level of service you've recently experienced with us.
Please could you email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.

Noté 1 sur 5 étoiles

The worst car insurer

This is easily one of the worst car insurance companies in the UK. My experience has been nothing short of appalling. It genuinely feels like their business model is built around taking your money while providing as little support as possible.
Customer service is an absolute disgrace. Representatives are difficult to understand, unhelpful, and come across as dismissive and uninterested in resolving issues. Trying to get any meaningful assistance is a frustrating and time-consuming ordeal.
Their website is equally poor — outdated, confusing, and lacking even the most basic useful information. It feels completely unfit for purpose.
Overall, dealing with this company has been a deeply frustrating experience from start to finish. I would strongly advise anyone to avoid them and look elsewhere.

23 mars 2026
Avis spontané
Logo de GoSkippy Insurance

Réponse : GoSkippy Insurance

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the level of service you've recently experienced with us.
Please could you email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.

Noté 1 sur 5 étoiles

I bought insurance and only used it for…

I bought insurance and only used it for one day. They should have deducted £35, but they deducted £135. I've never seen such a fraudulent insurance company. Never fall for this trap.

7 mars 2026
Avis spontané
Logo de GoSkippy Insurance

Réponse : GoSkippy Insurance

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. Allow me to look into this charge for you, please could you email your concerns along with your vehicle registration to reviews@goskippy.com. Thank you.

Noté 5 sur 5 étoiles

GoSkippy car quote

After my old insurance company increased my premium considerably I went on a compare site and found goskippy and am very pleased with the cover provided

21 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Be weary

I had a claim against me and they didn't notify me on on my statement or what happened, just was concerned and took the other party's statement but not mine only found out now which is 2 years later, be weary taking out a policy

20 mars 2026
Avis spontané
Logo de GoSkippy Insurance

Réponse : GoSkippy Insurance

Hi, thank you for your feedback. We are sorry to hear of your recent experience.
Please could you email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.

Noté 5 sur 5 étoiles

Easy to access

Easy to access, and to understand the system. Very competitive price, we save just under £800.
Would reccomend.

17 mars 2026
Avis spontané

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