Gotaxrefunds Avis 

263
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Go tax made my tax journey easy and simple. Only submitted them my documents and they processed all. Got my money back from HMRC which they made easy. I recommend them to all who are looking to get t... Voir plus

Noté 5 sur 5 étoiles

Definitely a happy client , want to personally the representatives who held my hand from day 1 . Each question or doubt was answered professionally. I’m currently enjoying my tax refund

Noté 5 sur 5 étoiles

This company stepped in on my behalf in processing my tax refund for work expenses and travel, the process is long and I wouldn't have managed it on my own in the short period they did. It was quick a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Go tax refunds where amazing with my tax rebate. Never done it before so they went though every step and helped me all the way through. Great communication within the team and couldn't be happier with... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Consultant fiscal

Écrit par l'entreprise

Go Tax Refunds is a UK-based tax refund service that helps workers check whether they may have overpaid tax and, where applicable, claim money back from HMRC. Go Tax Refunds supports customers by reviewing their information, identifying potential entitlements, and managing the tax refund process clearly and straightforwardly. The service is designed to be simple and accessible. Customers complete an online check, and the Go Tax Refunds team handles the claim on their behalf while keeping them informed throughout. Customer feedback helps the company continually improve how it supports people through their tax refund journey.


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4,7

Excellent

TrustScore 4.5 sur 5

263 avis

5 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(263)

158 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Disappointing results

They took forever to finish my refund and nothing was clear to me about their charges or how much refund they secured for me. There was no proof of communication from hmrc on verbal ' hmrc is asking for receipts'. Initially was told that I was going to get around £650 but only received £51 with no explanation on how we got there. Totally feeling the loss. Also people I referred were paid way before me but I got nothing

29 mai 2025
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Réponse de Gotaxrefunds

Hi Pinkie,

We are sorry that you feel this way.

The timeframe on the claim depends on a couple of things, how quickly we get information from the client and what type of expenses are being done for them.

I can see the route of expenses for yourself, was postcodes whereas others may provide mileage expenses in a different way and unfortunately as we have to type each individual postcode into a mileage log the postcode claims do take longer than others.

Regarding the amount and no communication, I can see that we have sent many emails and messages surrounding the claim, the expenses, the evidence required for the claim and the breakdown of the refund amount. Due to not being able to gain any evidence of meal purchases, we were only able to claim for the travel costs for you which is why the estimation and the actual claim were different.

We want all customers to be happy with the service they received, and we are sorry you were not. If you would like to discuss the claim further please contact our team direct, who will be happy to help.

Noté 5 sur 5 étoiles

Helpful

I was hesitant at first as we have so many scammers i had moments where i would mute as i was not really sure if they were genuine l,but they were patient every step of the way till I finally got my refund couldn't be more happier!!! Thanks!!

29 avril 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

Very efficient

Very efficient, good communication and transparent. No hidden costs and the team is very professional.

7 mai 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

We are living in a world which is…

We are living in a world which is highly infested with Scammers. I was skeptical at first,but because my friend recommended these guys,I kept the faith! Some of the personal info which they require makes you a bit unsettled but hey,trust them. They know what they are doing. I couldn't believe it when I got a bank notification saying I have been paid my tax refund. What are you waiting for,get your tax refund back through these guys. They are fast and effective. A spherical thank you to Sarah (and your team which I can't remember they names,sorry). Sarah kept me updated up to the end.

25 avril 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

These guys were fantastic!!

These guys were fantastic!!! I didn’t even know I was entitled to a refund but they got me one. The process was so smooth. Thanks a lot!

25 avril 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

Thank you for a successful & seamless Tax Refund Process.

I never believed i was entitled to a tax refund until i met Go Tax refund. Thank you so much for a stress-free and swift tax refund. My experience was a great one especially with constant communication from Sarah and other members of the Go tax refund team. I would recommend you to every one of my colleagues and friends. I am happy with your services and i will rate you a 10/10. Thank you so much.

1 avril 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

Great experience

Great experience and never thought, I will be smiling at the end of the day. Thanks to Laura and Sarah with flawless communication especially Sarah who was the rep to the end of the process.
Great experience!!.
Tshangu

22 avril 2025
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Réponse de Gotaxrefunds

Thank you for your review.

Noté 5 sur 5 étoiles

The entire process was seamless

The entire process was seamless, thanks to Sarah and Laura for their step by step guidance and constant communication throughout. Truly appreciated.

15 avril 2025
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Thank you for your review.

Noté 5 sur 5 étoiles

Really supportive teamwork

We got off to a bit of a rocky start but thanks to Sarah putting up with me being crotchety and persevering anyway it all came good in the end. The whole team worked hard with my case and I am really grateful to all of them as I couldn't have done it by myself. Thanks to all of you. Would definitely recommend them.

7 avril 2025
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Réponse de Gotaxrefunds

Hi Ann, thank you for your review.

Noté 5 sur 5 étoiles

Thank you so much to Go Tax Refund team…

Thank you so much to Go Tax Refund team for the excellent work they are doing. Throughout my claim application they took me through it step by step. Communicating with me through the process. To Lee, Laura, Sarah and the entire team keep up the good work. You are professional.

24 février 2025
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Réponse de Gotaxrefunds

Hi Debise, thank you for your review, we appreciate it.

Noté 5 sur 5 étoiles

Excellent Service

To honestly tell you . Finding these guys on Facebook didn’t do much as to encourage me to engage them to my personal life. Reading the reviews and then Sarah, actually calling me and chatting with me , l asked a couple of questions that she answered convincingly.
When l registered them on my tax platform and saw that the Government acknowledged they were genuine l went in with no doubt.
And to say the least the team did deliver. The communication above expectation, 👌Sarah, Laura and all the team , excellent work💪🏽
The interest rate slightly on the high, but again the service they render makes one feel well why not.💁🏽‍♀️. Received my refund when l most needed it . Turnaround awesome. I would recommend this team to anyone. Believe what we say. Hahahahah they did not pay me to say nice things . They are real. Only wish companies would be this professional. There was so much humour from all the guys l spoke with making them real too and not just robots out to 🦈 your funds. Thank you team. Keep up the good work.

17 mars 2025
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Réponse de Gotaxrefunds

Hi Patricia, thank you for your review and kind words. I have sent your feedback forward to the entire team so that they can see what a great job they're all doing!

Noté 5 sur 5 étoiles

I’m happy with the assistance I got,it…

I’m happy with the assistance I got,it was a bit stressing but in the end everything went very smoothly with your support.You guys are amazing ☺️

5 décembre 2024
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Réponse de Gotaxrefunds

Thank you for your review!

Noté 5 sur 5 étoiles

Experts

Great Company. Excellent communication from start to finish. Laura and the rest of the team are Excellent at what they do. Took all the hassle out of doing the tax return myself. I wouldn't have had a clue how to do it. Only needed to answer a few simple questions which they guide you through. I'm due 3 tax returns and received my first one within a matter of weeks. If you want a hassle free job doing for you get in touch with them. What you waiting for. Claire Waite (AKA Sheldrake)

13 janvier 2025
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Réponse de Gotaxrefunds

Hi Claire, thank you for your kind words, they're appreciated. I have passed on your feedback to Laura and the rest of our team.

Noté 5 sur 5 étoiles

Claiming for dom care meal allowance

I claimed for my meals and got a substantial amount that I didn’t even notice I was entitled to these guys work as a team very quickly and efficient to get the claim sorted for you a quickly as possible they do all the work for you as this is headache for me trying to claim anything to do with tax I will definitely recommend this company 100% I’ve sent the link to all my colleagues at work and they are all in process with claiming there money back Highly recommended

10 janvier 2025
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Réponse de Gotaxrefunds

Hi Rebecca, thank you for your review, we appreciate it.

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