Gotaxrefunds Avis 

263
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Go tax made my tax journey easy and simple. Only submitted them my documents and they processed all. Got my money back from HMRC which they made easy. I recommend them to all who are looking to get t... Voir plus

Noté 5 sur 5 étoiles

Definitely a happy client , want to personally the representatives who held my hand from day 1 . Each question or doubt was answered professionally. I’m currently enjoying my tax refund

Noté 5 sur 5 étoiles

This company stepped in on my behalf in processing my tax refund for work expenses and travel, the process is long and I wouldn't have managed it on my own in the short period they did. It was quick a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Go tax refunds where amazing with my tax rebate. Never done it before so they went though every step and helped me all the way through. Great communication within the team and couldn't be happier with... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Consultant fiscal

Écrit par l'entreprise

Go Tax Refunds is a UK-based tax refund service that helps workers check whether they may have overpaid tax and, where applicable, claim money back from HMRC. Go Tax Refunds supports customers by reviewing their information, identifying potential entitlements, and managing the tax refund process clearly and straightforwardly. The service is designed to be simple and accessible. Customers complete an online check, and the Go Tax Refunds team handles the claim on their behalf while keeping them informed throughout. Customer feedback helps the company continually improve how it supports people through their tax refund journey.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(263)

158 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They helped me claiming my mileage tax…

They helped me to claim my mileage tax refund..they are very professional, ensuring you are guided, notified throughout the process

6 août 2025
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Thank you for the 5* Review!

Noté 5 sur 5 étoiles

Excellent service

Sarah is always prompt, efficient, responsive and friendly. I would recommend her and will use her services again.

4 avril 2025
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Thank you for the 5* review!

Noté 5 sur 5 étoiles

Sarah was brilliant and thorough

Sarah was brilliant and thorough. She was an amazing guidance and thanks to her a large burden has been lifted off my shoulders. Thank you.

13 février 2025
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Thank you for the 5* review!

Noté 5 sur 5 étoiles

Sarah is the best

Sarah was always fast and reliable,
for only £100 she got everything sorted and sent through so it was as quick and seamless as possible.

It has been a brilliant experience working with Sarah and her expertise.
Receiving my Rebate was always a breeze and she was always extremely helpful and friendly.

For an autistic young man, she has been a blessing in disguise.
I didn’t understand any of it, but I really didn’t need to because she would explain everything and was there any time you needed her.

Thank you, Sarah Dowrick
You have been everything I could have asked for in this situation.

18 avril 2025
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Thank you for the 5* review!

Noté 5 sur 5 étoiles

Amazing experience

My experience with you has been amazing. The entire team has been so helpful and I really appreciate it
Always giving me an updates on everything
I really recommend Go Tax Refunds

23 juillet 2025
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Réponse de Gotaxrefunds

Thank you for the 5* Review

Noté 5 sur 5 étoiles

Sarah

I have used this company now for 4 years. Very helpful very polite. I never have to wait too long for my rebate and Sarah is always there to help and advise
Great service will continue to use them.

18 juillet 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

Our experience with Sarah is easy she…

Our experience with Sarah is easy she is very helpful in every way that’s why year after year we turn to her for her excellent service 🌟 🌟🌟🌟🌟

18 juillet 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

5 stars

Fast, reliable service. Professional ,friendly attitude of accountants. Everything explained simply and toroughly

25 avril 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

A brilliant company

I didn't know too much about doing my tax refund and things of that nature, Sarah (my accountant), made the process easy, answered any questions I had and helped me gain a better understanding on my tax affairs.

Great cost for the service and nothing bit a great experience.

Would recommend.

18 juillet 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

I used global for last two years and…

I used global for last two years and Sarah do Erick has been really helpful and fast with getting back in touch defo use again next year

5 avril 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

They have been honest and very prompt…

They have been honest and very prompt in the whole process. I liked the convenience and professionalism. Keep it up

17 juillet 2025
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Thank you for the 5* Review

Noté 5 sur 5 étoiles

Go tax refund

Go tax refund, this is a thank you from me to you, especially to Laura and Sarah, it was a beautiful start and wonderful finishing, I got my refunds. Thank you.

8 juillet 2025
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Thank you for the 5* Review

Noté 1 sur 5 étoiles

DO NOT USE - CLAIM MONEY YOU ARENT ENTITLED TO!!!! LEFT IN DEBT

I applied to Go Tax Refunds as I am a full time carer out in the field and they promised they could claim back some tax for me that I was entitled to.
After being paid out and Go Tax refunds took their ‘cut’ I was then contacted by HMRC to say that this company had claimed for taxes that I was NOT entitled to and have claimed too much for myself. HMRC are now saying I owe them £1800+ for claiming taxes that I wasn’t entitled to. Ofcourse this company will claim the MAXIMUM amount they can so they get a good ‘cut’ then aren’t there to help when everything falls through. As long as they got their payment they don’t want to know. I’m now left in £1800+ worth of debt with HMRC that adds interest on top also!!!
DO NOT USE GO TAX REFUNDS

1 juillet 2025
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Réponse de Gotaxrefunds

Hi Shannon,

Thank you for your feedback. However, we would like to clarify that the review you have provided contains some inaccuracies.

HMRC have not stated that you were not entitled to claim the expenses. Rather, your claim was selected for a routine review, which HMRC conduct on a sample of claims. As part of this review process, they requested supporting documentation, including evidence of your expenses and a copy of your employment contract.

We worked closely with you throughout this process and submitted all available expense evidence to HMRC on your behalf. However, at the time of the review, you were unable to provide your employment contract. As we explained, HMRC require confirmation that your employer does not reimburse you for these expenses. Without the contract, HMRC decided not to uphold your refund. We proceeded with the review documentation based on your instruction to submit without the contract.

Since then, you have obtained your employment contract, and we are now actively supporting you with an appeal of HMRC’s decision. We remain committed to helping you achieve the best possible outcome.

Additionally, we have assured you that if HMRC request repayment of the refund, we will return our fee for the affected portion of the claim. We do not retain our fee if a claim is ultimately unsuccessful.

We hope this clarifies the situation and reassures you of our continued support.

Thank you
Go Tax Refunds

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