GrabAgile Avis 

The instructor was very knowledgeable and professional, who truly valued each student in the course and provided us with the best lessons learned and best practices to make each of us the best Scrum Master possible. The interaction really stood out to me because it helped us get to know other students with ideas from their experiences.

My CSM training and certification experiences were smooth, thorough, insightful and most importantly....FUN!

A company being easy to do business with is very important to me. With GrabAgile, I was able to find a course, register, complete a CSM course, and take the exam within a week. Bonsy is a fantastic instructor. I took the exam hours after the course ended and passed on my first attempt. I am very pleased with my experience.

Great Scrum Master course with Bonsy Yelsangi!

Excellent - Highly recommended.
Fantastic teacher, easy to understand presentation and instructions and great materials.
Buy with confidence!

Raj was king and beautiful and wonderful

The experience was very good and the instructor was amazing! The presentation, materials, and patience ensured I will set up for success and able to pass certification to become a certified scrum master!

I recently completed the Certified ScrumMaster (CSM) course led by Bonsy, and I wanted to share my positive experience.

The pace of the class was very well planned, allowing participants to absorb the material without feeling overwhelmed. The preparatory materials provided before the course were clear, organized, and extremely helpful in building a strong foundation for the training.

Throughout the course, Bonsy demonstrated a high level of professionalism and provided valuable guidance to help participants prepare for the certification exam. The sessions were engaging and interactive, with a variety of activities designed to reinforce key Scrum concepts and ensure a thorough understanding of the material.

Bonsy's ability to create an engaging learning environment made the course both enjoyable and effective. I would highly recommend this training to anyone seeking Scrum certification or looking to deepen their understanding of Agile and Scrum practices.

Thank you, Bonsy, for an excellent learning experience.

Excellent teacher! Funny yet always to the point. Not a dull moment in sight. Highly recommended!

The instructor was great and the course was very hands on with the learning. Very easy to retain all the information and I’d passed the certification exam on the first try with plenty of time left over!

Bonsy really made the class enjoyable. Very informative and interactive. Wish she was my class instructor for all certifications.

The instructor did not rush through topics and always asked if there were any questions before moving on. I was able to pass the exam on the first try. Thank you

Great experience and great foundation for the CSM exam and my own ongoing notes and professional development.

My review was hidden from this website because Grab Agile didn’t like that I said their company is a scam. Which now that I read the other 1 star reviews they are all about the instructor, class, or materials and NOT about the company which means they have erased similar complaints to make themselves look reputable. Thankfully, they can’t erase reviews submitted to the FTC.

For reference I bought the Elite package for Scrum for $400 May 2026.

Mark from the Support team did write me a defensive and emotional fueled email asking me why I would dare disparage their company and offered a $125 refund which I accepted but they still haven’t fulfilled that offer because in a follow-up email, their condition to receive a refund is to edit my review here to make them look like a reputable company when they are not.

First off, Bonsy was amazing but I sincerely wish she worked with a different company. I think the only reason this company is successful is due to their instructors. I was well prepared for the exam and what I learned from her course immediately gave me needed tools for my position in IT PM and allowed me to pass the exam first try with flying colors.

So why do I say this company is a scam?
1. When you choose the class you want to take a pop up appears and they ask you to select an “upgrade” for $50-100 more promising “unlimited re-takes”, “Three bonus text exams” and then you realize after you re-select the package you want (you shouldn’t have to do this in a pop-up) the instructor you selected has now been replaced with someone else.

2. “Three bonus test exams” are bogus. The information within these exams is inaccurate information. In fact, if you used these exams solely to prepare for the actual exam you’d likely fail. They should ask their knowledgable instructors to help them write these exams.

3. The practice exams don’t calculate your score or give you feedback, only an error after you’ve submitted. I tested each exam, they all gave the same error when you submit. My classmates had the same issues with these exams. Everyone in software development knows you MUST TEST THE PRODUCT BEFORE GO LIVE. They said they took these exams down in a follow-up email. They have not. Just fix them.

4. They promise “unlimited exam retakes”. As soon as you log into the exam it says you have ONE RETAKE any additional retakes are $50. - Another example of false advertisement.

5. User portal Bonus links don’t direct to the correct product. When I brought this to their attention they said they couldn’t fix that based on one person’s experience. I PAID FOR A PRODUCT YOU DIDN’T DELIVER. False advertisement again.

A reputable company would take ownership for their issues, correct them, and stop trying to charge people extra for products that don’t work and offers they can’t actually fulfill. Instead they continuously harass me in their emails to change my review and THEN they’ll give me a refund of $125. I paid over $400.

I would recommend EVERYONE who is having issues with this company to report their fraud to the FTC. They blocked a classmate of mine when he brought up similar issues and also asked for a refund. He can’t even access his account within Grab Agile anymore. They hide reviews that show them in a bad light. They don’t want to do the work to give a quality product. Their instructors are their only saving grace.

Don’t buy any Elite or Premium offerings. Take your scrum class with Bonsy. Report to FTC any issues you have with the company. My patience is done.

The classes were very well organized and interactive and the tutorial made it interesting

Scrum isn't a complex subject, but there are a lot of nuances to it. Alongside the structural changes that you have to accept for a successful adoption of Scrum, having the information delivered with different approaches and repeated was extremely helpful. While a class feels like more of a waterfall scenario, I liked seeing the burndown chart in action. I would say that the person delivering the coursework was a little wooden (honestly I didn't notice it myself until it was pointed out by other members of the group), but it was clear she was an expert in her field and willing to put the time in to make sure the class understood the subject matter. The only reason I gave 4 stars was that there was a lot of direct lecture: the delivery of that part is extremely important to the course but it was the part that was hardest to pay attention to.

I am more confident about this than anything.

Instructor did an outstanding job of making the information easy to understand!

Quick and easy to understand course.