Cherries from Mr Henry didn't arrive- 2 lots were Xmas presents due for delivery 19 December. They were impossible to contact- no ph no, only e mail which was a waste of time. Still haven't srrived 29... Voir plus
L'entreprise a répondu
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Cherries from Mr Henry didn't arrive- 2 lots were Xmas presents due for delivery 19 December. They were impossible to contact- no ph no, only e mail which was a waste of time. Still haven't srrived 29... Voir plus
L'entreprise a répondu
We let the hotel know that it was the combined celebration of my birthday and the Wedding Anniversary. The room was decorated beautifully with balloon and cakes. The room service was excellent.... Voir plus
L'entreprise a répondu
The items (Philips shaver heads) were well priced and arrived in reasonable time (considering they came from overseas). However, they don't cut very well, and are only a little bit better than the ol... Voir plus
L'entreprise a répondu
I've been using Grabone for years. I think I've only had issues with one or two suppliers compare to the amount of positive experiences I've had. I do miss a few business that no longer trade wi... Voir plus
L'entreprise a répondu
Launched in 2010, GrabOne has since grown to become one of NZ’s biggest and best-loved websites to find incredible deals on experiences and attractions in your local area, stunning escapes and huge savings on 1000's of products across loads of categories. Our customers have saved over $500 million and have bought over 15 million items, so what are you waiting for? Join the GrabOne community of savvy Kiwi shoppers and grab yourself a bargain!
Nouvelle-Zélande
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Grab One customer service were really helpful when my recent order hadn't arrived in the indicated timeframe. They followed up with the company and then again checked in with me to make sure the goods arrived safely.

Réponse de GrabOne
Quality products, good prices and quick delivery.
Recommended site.

Réponse de GrabOne
I had an instance where my purchase didn't arrive in the prescribed time so I contacted Grab One who looked into the issue for me. They kept me regularly informed of developments until the issue was resolved satisfactorily. All my emails were promptly and politely replied to and they were very obliging. Thoroughly recommend them.

Réponse de GrabOne
Mislead by GrabOne. Purchased voucher to buy photo keyrings. This voucher was for a USA company that charges more in postage than the value of the item. Some $12 more than the GrabOne sales details of $5.95. Was not worth buying it, now GrabOne are saying that I have to deal with the issue via the Voucher company. My purchase agreement is with GrabOne, they should deal with it. If the deal is NOT as advertised an refund should be given without argument and telling me the customer to deal with it. Puts me off any further purchases with GrabOne of purchasing items. Previous item I ordered (beach bag) was of such poor quality I wouldn't order grabone items again - better off buying from Temu for better price & quality

Réponse de GrabOne
Collective Hair Lincoln ....I Love the ladies They are all so helpful Their customer service is impeccable They are also so down to earth and can make you feel like your doing coffee with a friend. Keep up the great customer service girls YOU Rock <3

Réponse de GrabOne
I got a neck pillow, good quality and arrived in the estimated time.
Grabone offers great and affordable deals.

Réponse de GrabOne
The goods and services were what I wanted, at a good price. It was easy.

Réponse de GrabOne
Very easy to complete an pay for my order

Réponse de GrabOne
Item ist not working at all.
It is incorrectly advertised

Réponse de GrabOne
I have had nothing but great customer service from GrabOne. Emma has been brilliant to work with and should be recognised for her great customer service thanks so much Emma!

Réponse de GrabOne
Have not received my order for cherries. Whne can I expect to treceive the order made last year ?

Réponse de GrabOne
Always great to have a company and in this case, an individual from the help desk - Emma, reach out and front foot any challenges before they eventuate and then more than satisfactory sort it effortlessly. While the provider of the service was unable to deliver said purchased service, the forward thinking on Emma’s behalf was 2nd to none.
Thank you for sorting this so quickly - I hope they have an employee of the month award, as it would easily be yours Emma - even with 18 days still to go in January.

Réponse de GrabOne
Cherries were not delivered on date indicated and still have not been 4 days later from Henry Cherries.
Disappointing as they were a gift.

Réponse de GrabOne
I was completely ghosted by the beauty treatment provider I purchased a voucher from. After several attempts to contact them directly to make a booking, I reached out to GrabOne customer service for help. I dealt with the same person from GrabOne the whole time (Emma) and she was fantastic. Her communication with me was much appreciated as she followed a fair process between myself and the vendor, before issuing a refund. While disappointed with the vendor the service from GrabOne was superb.

Réponse de GrabOne
Easy to order, great communication. Product was fantastic, arrived next day, the product was fragile and was beautifully and securely packed.

Réponse de GrabOne
The voucher was not able to be supplied until January I wanted for Christmas, they keep sending delay emails and NOW cherries are at their cheapest in shops and srill not received

Réponse de GrabOne
I was pleased with the product but shipping was awfully slow - certainly didn’t arrive for Christmas, as hoped

Réponse de GrabOne
Books I ordered were damaged, an email was sent and past on to the supplier all sorted within one week during the Christmas rush. Great service.

Réponse de GrabOne
took a long time for delivery no emails to say why bad communication

Réponse de GrabOne
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