Grace Removals Group - Canberra Avis 

111
TrustScore 4.5 sur 5

4,6

54 Sawmill Circuit, 2620 Hume, ACT, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience from start to end. Consultant David was very speedy and helpful in making changes to the quote based on our requirements. Had some last minute addition the day before which was handle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi, moving with Grace from Canberra to Ashwood, Victoria, has been wonderful. We have been looked after by your wonderful staff from start to finish. Shane was magnificent and helpful at all times w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They were friendly and helpful. Simon actually came to the house to give an accurate quote and that's exactly what they charged me. No going slowly to drag out the hours or extra fee for unexpectedly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The customer service from Luca who came onsite to determine our needs was fantastic and his team who did the heavy lifting on the day were very professional, and helpful. I could see they worked well... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Déménageur
  2. Service logistique
  3. Service d'envoi

Écrit par l'entreprise

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Coordonnées de contact

  • 54 Sawmill Circuit, 2620, Hume, ACT, Australie

  • 1300725991

4,6

Excellent

TrustScore 4.5 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(111)

333 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff. Great value for money. Great insurance policy.

4 janvier 2023
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Patricia,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Moved from Canberra to QLD

Moved from Canberra to QLD. GREAT no fuss on time no problems. 10/10

15 novembre 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear David,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Very helpful and fitted in with my business times

Luca was very helpful and all went very smoothly. They fitted in well with my work needs.

25 novembre 2022
Avis spontané
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Réponse de Grace Removals Group - Canberra

Dear Sue,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 1 sur 5 étoiles

Arrived 6 days late

Arrived 6 days late, 10 cartons missing, 9 arrived 10 days later, a large amount of damage, paid for top insurance, have spoken with them 4 times about it, told everything will be ok , haven’t had a reply & it’s been 2 months now. The most unprofessional company I’ve ever dealt with

16 septembre 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Cliff,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.


Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Moving interntionally

Moving, especially between different countries, is always a nerve wracking experience, even if you have done it before. We were appreciative of the easy communication with Grace and the helpfulness and advice received from a variety of staff on matters such as what to take, insurances, who does what when, storage and so on. Replies came quickly to any emails or phone calls.
The team that carried out our packing were fast and effective as well as very personable, as were the team that ultimately delivered our goods post-move.

9 juillet 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Stephen,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The move from Queanbeyan to Perth

The move from Queanbeyan to Perth, went very smoothly. Samuel Belfrage and Carl Peheiro, the Queanbeyan team were very professional, organised, and efficient when they came to our property to collect our items.
Thanks alot.

30 septembre 2022
Avis spontané
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Shadi,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

If you are looking for reliability

If you are looking for reliability, safety of your household assets, speed of operation and pleasantness of personnel, use Grace removals group. \\

7 octobre 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Barry,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Canberra to Perth

Thank you to Grace Removals for bringing items from Canberra to Perth.
A big thank you to Venetia for being so helpful and patient when our plans changed multiple times and the pick up needed to be pushed back.

All in all, we have been very happy with Grace Removals and will definitely use them again in the future.
Price, customer service and great care with our possessions is an easy 5 stars x
Thank you

21 septembre 2022
Avis spontané
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Réponse de Grace Removals Group - Canberra

Dear Laura,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Be polite , text book transition,

It’s was a pleasant text book experience, It was just about perfect , staff are willing to help and give the process and guidelines to help you with your transition,
Remember its a lot of work for both sides of the transition, keep calm be polite…do your paperwork correctly that’s a plus ask for the door to door package well done
Great work Australia

16 septembre 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Sam,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Great customer service

Great customer service
On time delivery

5 septembre 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Ivy and Karen,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Great service

Grace came in and loaded everything up. Got to Brisbane and Grace came and unloaded everything. Simple as that.

Super easy and hassle free experience.

26 juillet 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Ed,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Have used this company twice now

Have used this company twice now - each time with an excellent outcome. Very happy to recommend this company. I particularly appreciated their capacity to pick up our goods within a fairly narrow time window, thus minimising disruption to our tenants.

15 juin 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Valued Customer,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Excellent Work

All GRACE staff were great to work with, they were competent and knew exactly what to do.

All clients expectations were met with flying colours

20 mai 2022
Avis spontané
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Khyll,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The relocation of our office

The relocation of our office went really well, thank your whole team, they were really accommodating and great to work with!

17 mai 2022
Avis spontané
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Juana,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Very professional

Very professional
Friendly service
Highly Recommended

22 avril 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Mark,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Excellent

Top removalists. Have used them several
times and have always found them to be efficient and effective and friendly. No hesitation in using them again

18 avril 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Neil,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Could not fault the service from GRACE

Could not fault the service from GRACE. They were really flexible, reliable and prompt. The staff were all very pleasant and helped to get us over the line on an exhausting day during a very stressful time in our lives.
We did appreciate the way they took such care of our possessions too. Thank you GRACE.

12 avril 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Valued Customer,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

A move of an item from Canberra to the Gold Coast

A great removal company who I have used before. On this occasion, my single item was on the Gold Coast awaiting delivery for some time and was only delivered after I rang the Grace office. They are looking into why that had occurred, understanding there's glitches in every business. The item arrived extremely well packed and in excellent condition. For my trouble, Grace forwarded me a lovely wine hamper which was very much appreciated.

Grace removals Canberra were excellent

10 avril 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Ash,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

It mad the move from Canberra to…

It mad the move from Canberra to Queensland stress free

30 mars 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Robert,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Thanks so much to AJay and colleagues - AWESOME work!

Thanks so much to AJay and colleagues! - the move was smooth and hassle-free. The packing was done quickly and well; the move itself went quickly and with nothing lost or broken; even our very old piano was treated with great care.
The guys were courteous, professional and trustworthy, and went beyond the job to make things easy for us. Communication from the company was excellent, all concerns were addressed immediately. We are very happy with the service we received from Grace Removals and would definitely go with them again!

26 mars 2022
Logo de Grace Removals Group - Canberra

Réponse de Grace Removals Group - Canberra

Dear Valued Customer,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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