Excellent internet. Had zero issues in 36 months. Fantastic UK based call centres. No messing on with a million security questions just to change to a cheaper deal. I even sorted my last deal with the... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Internet went off, spoke to 3 people in separate departments for tech billing and sales all who couldn’t be anymore helpful. Ended up with a better deal, faster broadband, speedy appointment to fix my... Voir plus
Just had Grain installed by Justin Wilson. Very professional, polite and talked through the requirements of the job. Justin was friendly throughout the installation and was very tidy in his work. Si... Voir plus
L'entreprise a répondu
I clicked on the website to make these guys my internet, and then got a phone call about 5 minutes later to book my install. Clearly communicated and process thoroughly explained they installed it two... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'accès Internet
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Grain Connect
Écrit par l'entreprise
Gigafast speeds
up to 900Mb
No in-contract
price rises
Dedicated fibre
to every property
Free router
& set-up
We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.
No ifs, no buts.
1. Get signed up
Click below to sign up online and personalise your package with optional extras.
2. Get locked in
Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch.
3. Get installed
We'll arrange a FREE standard installation with one of our expert engineers - easy!
Check your postcode
Switching couldn't be easier!
If you're switching to us at your
current address, simply opt in to
automatic switching at checkout
and we'll take care of it for you.
Any questions, give us a call on
0330 223 2266.
Coordonnées de contact
Clifford House, Cooper Way, Parkhouse, Carlisle, CA3 0JG, Carlisle, Royaume-Uni
- 0330 223 2266
- hello@grainconnect.com
- grainconnect.com
4,8
Excellent
6 k avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
When they came to my area I joined…
When they came to my area I joined then. From all the providers I’ve been with grain has been in a different level.
If I ever need to ring them I always get through to a person.
And the customer service is top notch.
I’ve recommended to all my friends and family
7 avril 2026
Réponse : Grain Connect
Hello - Thanks for taking the time to review Grain! We're thrilled that you rate our full fibre broadband as 5-star and we're proud that the customer service you received was of a high standard. We appreciate the recommendation, don't forget to use your referral code and get one month for free for each referral!
Excellent service
The lovely colin clark helped me switch to grain today got me a great deal even rang 2 of his colleagues to make sure I was getting the best deals available he sorted everything out made sure id received all the emails and information needed before leaving absolutely excellent service
7 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Stephanie - Thanks for the excellent 5-star review! We're so glad to hear that Colin was able to help you sign up to a great deal. We appreciate your kind words, and we'll be sure to pass them on.
Good professional approach.
Good professional approach.
Thank you
Happy with the work.
7 avril 2026
Avis spontané
Réponse : Grain Connect
Hello - Thanks for the excellent 5-star review. It's great to read your kind words about your installation and that you were happy with the standard of the work. Thank you.
Brilliant customer care service
Brilliant customer care service, brilliant internet services. Zero problems. Fast and reliable internet. Very affordable. Would recommend.
6 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Charlie - Thanks for sharing your experience with Grain and rating our service as 5-stars. It's great to hear that you found our service brilliant, reliable and affordable. Thank you.
Sam.H
Sam. H was very helpful even with us all being in and out moving in he just got on with it. He was very polite and helpful
1 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Sadie - Thanks for the 5-star rating! We're pleased to hear that Sam was able to help get your connection in your new home up and running. We'll be sure to pass on your kind words.
Amazing company
Amazing company switching to them was so so easy from the person I spoke to on the online chat to svilen who came out to install he was so os helpful such a lovely guy couldn't reccoment you guys enough thank you
4 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Claire - Thanks for the kind words and for rating our service as 5-star. We're glad that you found the sign up process so simple and that Svilen was able to get your connection up and running. Thank you.
I just switched to Grain broadband …
I just switched to Grain broadband installation, initial plan and speed performance all still good
3 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Jatinder - Thanks for the excellent 5-star review! We're glad you are enjoying out full fibre broadband, thank you.
No pain with Grain!
The guy came from Grain to connect me just 2 days after signing up and did a top job…quickly, efficiently and without any mess!
2 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Jon - Thanks for the excellent 5-star review! It's great to hear that the entire sign up process was so seamless and that you were up and running in just 2 days! Thank you.
Fibre broadband installation
The engineer was on time helpful and polite. He did the job quickly and efficiently and cleaned up any drilling dust he made. He showed me how everything worked and answered all my questions. A very good experience.
1 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Anthony - Thank you for taking the time to share your experience. We're delighted to hear that your installation went well and that you were kept informed throughout. Thanks for 5-stars!
Quick installation left zero mess and…
Quick installation left zero mess and really friendly
2 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Paul - Thanks for the excellent 5-star review! We're glad your installation went smoothly and you are now enjoying our broadband service. Thank you.
Installation
Great , friendly engineer , very polite anf explained how everything works.
1 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Jamie - Thanks for the excellent 5-star review for Grain. We're glad that your installation went well and that you are now enjoying our full fibre broadband. Thank you.
Arrived on time
Arrived on time. Was polite and respective of the house (removed footwear). Got the job done in timely manor
27 mars 2026
Avis spontané
Réponse : Grain Connect
Hello Dean - Thanks for taking the time to leave us such a great review. It's great to hear that your installation went well and that your engineer left your home neat and tidy. Thank you and welcome to Grain!
Amazing staff
From the call I made to Josh at your customer service to Dave Clark coming to install I can't praise you enough what a great company you have. The promotion you have given me to allowing me to keep my telephone number and supplying me with a boaster has made me feel so much happier with your company. Thank you all again for your help and support
1 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Jane - It's so great to hear your kind words for Josh and Dave. We're glad that the entire process of joining Grain went smoothly and that we also transferred your landline number as well. Thanks for the kind words, and thanks for rating our service 5-stars.
Had Grain for years and never had any...
Had Grain for years and never had any issues and I loved the additional static IP address you could pay for.
But since I've moved and had it changed over to my new address the static IP address hasn't been added and I've been waiting a few days and have been told everyday the same sentence "we will pass it to the network team and hopefully get it done by the end of the day if not tomorrow" only for me to ring back the next day and be told the same thing.
31 mars 2026
Avis spontané
Réponse : Grain Connect
Hello Jack, we're sorry to hear a delay has impacted your experience. We understand this has now been resolved. If there is anything more we can do to support you with your service, please don't hesitate to reach out to us. We're open 7 days a week on 0330 223 2266.
Svilen was a great guy
Svilen was a great guy! He completely did all the necessary work and installed the router to our home and tidied everything after the work was done! 10/10 recommend!
1 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Jibin - Thanks for rating our service 5-stars! We're delighted to hear that Svilen provided such a great installation for you, and left your home tidy afterwards. Thank you.
Sam.H great job nice behaviour
1 avril 2026
Avis spontané
Réponse : Grain Connect
Hello - Thanks for the excellent review. We're so glad to hear that Sam was able to get your connection up and running. Thank you for the 5-stars!
Cheapest around and customer service is…
Cheapest around and customer service is very good
1 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Rose - Thank you for your review. It's so pleasing to read that you are happy with our service, from the great price to the customer service. Thanks for rating us 5-star!
Elliot was very professional and left…
Elliot was very professional and left my house clean and tidy. He's a credit to Grain
1 avril 2026
Avis spontané
Réponse : Grain Connect
Hello Abid - Thanks for the 5-star review! It's great to hear that the installation that Elliot provided went so well and that they left your home clean and tidy too. We'll be sure to pass on your kind words, thank you.
Friendly staff left every fing clean…
Friendly staff left every fing clean and tidy very quick and afishent thank you
31 mars 2026
Avis spontané
Réponse : Grain Connect
Hello Jeffery - Thanks for taking the time to share a review for Grain. We're delighted that your installation went so smoothly and you are now enjoying our service. Thank you for rating us 5-star!
Great experience with company
Been with Grain Connect for 6 months, and never had any problem with the internet. Also the customer service team to send regular emails just to check everything is good with the service, which I find is a nice touch.
31 mars 2026
Réponse : Grain Connect
Hello Marie - Thanks for the excellent 5-star review! It's so great to hear that your service over the 6 months you have been with us has been reliable. Our UK-based customer service team are available 7 days a week for all queries big or small. If you ever need us, don't hesitate to get in touch. Thank you for the review!
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