I needed something to cover a 8ft x 8ft sliding door. Possibilities were not plentiful or cheap. But I found Graywind online and the process was easy and far less pricey than my other options. I got... Voir plus
L'entreprise a répondu
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Have had our motorized shades for 3 years but broke the remote. Bought another one but needed help pairing and programming remote to 5 shades. Called the support number on the website and the agent... Voir plus
The curtains are well made and the motor works well. The app works and does everything I need. Only complaint is that the instructions for setting the remote up could be clearer.
L'entreprise a répondu
Excellent customer service! I ordered roller shades that rolled the wrong way. They were super supportive of helping understand how to reverse the roll to fix my delimma. When I place a second orde... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de garnitures de portes et fenêtres
- Magasin de rideaux et stores
- Magasin de rideaux
- Fournisseur et fabricant de rideaux
- Magasin de design et de décor intérieur
- Magasin d'ameublement et de décoration
Écrit par l'entreprise
Graywind refines window treatments where innovation meets aesthetics. Beyond decoration and function. Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels.
Coordonnées de contact
SUITE 290, 4699 OLD LRONSIDES DRIVE, 95054, SANTA CLARA, Etats-Unis
- (888) 458-0772
- service@graywind.com
- graywind.com
4,6
Excellent
46 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always great customer service
Always great customer service, very responsive! Thank you!
10 avril 2026
Réponse : Graywind
Dear Sue，
Thank you for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
Fabulous experience
Fabulous experience, the folks we worked with were highly responsive and helpful, the zebra and panel blinds we ordered were a perfect fit.
31 janvier 2026
Réponse : Graywind
Dear KP,
Thank you so much for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
The instructions were easy to follow…
The instructions were easy to follow and the blinds are exactly what I was looking for, I love my new blinds!!
4 mars 2026
Réponse : Graywind
Dear Ali,
Thank you for your feedback, we are glad to gear that you love it.
Have a nice day!
Best regards
Graywind team
Great product
Efficient communication, high quality product. Highly recommended & beautiful 😊
2 février 2026
Réponse : Graywind
Dear Lisa,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Great customer service
Great customer service, they doubled checked with me on my measurements when there was a question. The sliding shades are high quality with a contemporary look. We love them! Shades arrived within promised time, and we got several updates.
12 février 2026
Réponse : Graywind
Dear Eric,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Quality products backed up great customer service
Good quality products, easy set-up and awesome customer service. The roller and shangri-la blinds I ordered came in perfect and set-up was a breeze. Customer service was very responsive with any questions or help I needed.
23 février 2026
Réponse : Graywind
Dear Tanu,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Very responsive to questions and good…
Very responsive to questions and good quality control. They caught a number of problems that I had created and fixed them before we went forward with a product. The product worked great and still works great in the house. Very happy at the reasonable cost and great product.
2 février 2026
Réponse : Graywind
Dear Julie,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Highly recommend Graywind!
We’ve purchased a total of seven motorized shades from Graywind in the last two or three years and they’ve been great!! I especially like the option of charging them with a charging cable, but for some we had to get a solar panel for charging. Those are newer so I hope they will work effectively. We’ve needed customer support and technical support from Graywind and they are fantastic about responding and resolving issues!! The shades are great quality and look very nice in our home. Also so functional.
10 février 2026
Réponse : Graywind
Dear Darcey,
Thank you so much for your sincere feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Réponse : Graywind
Dear,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Great experience
Great experience. Nice quality and fit .
I will be purchasing more in the future.
2 avril 2026
Réponse : Graywind
Dear Gary,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Great customer service
I decided to order a large quantity of blinds. The people at Graywind were available night/day to answer questions and help expedite the order. Great customer service service.
15 janvier 2026
Réponse : Graywind
Dear Robin,
Thanks you for your sincere feedback, we are glad to hear that and commit to provide better service.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind team
Quality blinds, good experience
Outdoor remote control blinds came promptly, were easy to install, and work well. I was able to talk with them to confirm measurements. Would buy again
15 janvier 2026
Réponse : Graywind
Dear Thesse，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Graywind Does It All
Accurate descriptions, timely actions, excellent website, fast response times.
4 mars 2026
Réponse : Graywind
Dear RM，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
The blinds were of excellent quality
6 mars 2026
Réponse : Graywind
Dear Frances，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Great customer support and able to help…
Great customer support and able to help me out with issues promptly and re-ship the products
31 mars 2026
Réponse : Graywind
Dear Dileep,
Thank you for your kind feedback. We commit to serve our customers better.
Any more question, please contact us freely.
Best regards
Graywind team
Great experience with the team
Great experience with the team! Blinds are very nice and they arrived very quickly. One recommendation is to be sure to let the customer know that the blinds are already programmed. I did not know this and had to reprogram them myself.
27 février 2026
Réponse : Graywind
Dear Fred，
Thanks a lot for your suggestion. We have upgraded the labeling to make it more clear for customers, and this issue will be completely resolved in the future. Thank you again and have a nice day!
Best regards
Graywind team
Love the blinds
Love the blinds, when I had a problem the Customer Service team was quick to respond and resolved my issue just as fast!
27 mars 2026
Réponse : Graywind
Dear William，
Thank you so much for your feedback. We commit to serve our customers better.
Any more question, please contact us freely.
Best regards
Graywind Team
Réponse : Graywind
Dear Gail,
Thank you for acknowledging our work. We are so happy to make you satisfied with us.
Please contact us freely if you need in future. Thank you.
Best regards
Graywind team
The product itself is great quality and…
The product itself is great quality and easy to install. I had to reach out for support and that’s where the true wonder of this company came through. Their support is fantastic. I highly recommend the product and the support that Graywind offers
24 mars 2026
Réponse : Graywind
Dear Jonathan，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, please contact us freely. Thanks.
Best regards
Graywind team
The blind is working excellently
The blind is working excellently. Also, the customer service has been excellent. I had an issue with understanding the remote. I was given assistance and it worked. There was also a follow up to be sure everything was working properly.
13 mars 2026
Réponse : Graywind
Dear Carlton,
Thanks a lot for your sincere feedback, we are so happy to make you satisfied with us.
Please contact us freely if you need in future. Thank you.
Best regards
Graywind team
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