Really disappointed. I checked about next day delivery before ordering & was assured if it was before noon on Friday I would get it on Saturday. Nothing arrived & no notification. Aimee advised it’s 4... Voir plus
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Lisez les avis des autres
Great product. Prompt responses when arranging chosen day delivery and balls arrived on schedule. Easy to stretch, and absolutely delicious. Can't wait to try the sourdough ones next
Delivery is super quick , the dough makes amazing pizzas. I love a traditional pizza take away and get it most weekends , no longer need to as these dough balls make better pizzas ! Will also save al... Voir plus
Not only is the product exceptional, but the customer care is also faultless. I had an issue with delivery which was no fault of there’s, however they were superb in handling the situation and helped... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Great Balls of Flour is revolutionizing the way you enjoy authentic, high-quality pizza at home. We believe everyone deserves to experience the joy of a perfect pizza, regardless of dietary restrictions or busy schedules. That's why we specialize in crafting and delivering exceptional Neapolitan, Sourdough, and Gluten-Free pizza dough balls and complementary, restaurant-grade toppings right to your door. Our Mission: Quality, Convenience, and Community Authentic Quality: Our commitment starts with the ingredients. We use premium flours and time-honoured fermentation techniques to create dough that yields a truly authentic pizza crust—whether you're looking for the classic chew of a Neapolitan, the depth of flavour from Sourdough, or a delicious, worry-free Gluten-Free base. Ultimate Convenience: Forget the mess and stress of mixing, kneading, and proofing. Our ready-to-use dough balls are perfectly portioned. We take the hard work out of the process, leaving you with the fun part: stretching, topping, and baking your masterpiece in minutes. Curated Toppings: We don't just stop at the dough. We source and supply a selection of the highest quality toppings—from rich Italian tomato sauces and DOP-certified cheeses to unique, artisanal meats and vegetables—ensuring your homemade pizza tastes as good as, if not better than, your favourite pizzeria. Dietary Inclusivity: We understand that many people have specific dietary needs. Our dedicated production process ensures that our Gluten-Free offering is delicious, safe, and meets the same high standard as our traditional doughs, so no one has to miss out on pizza night. We're proud to bring the authentic pizzeria experience into kitchens across the country. Join the Great Balls of Flour family and discover how easy it is to make extraordinary pizza at home!
We promise the Best Pizza Dough
Écrit par l'entreprise
- Make great pizza at home
- You can enjoy great pizza made at home, safe in the knowledge that what you're eating is free of Ultra-Processed Ingredients and has been carefully produced before it leaves our kitchen. We make making restaurant quality pizza easy. In fact, you'll be amazed at how quickly you can make it - often in far less time than a pizza delivery takes! Throw into that the costs and how much money you're saving, you'll be savouring every single mouthful.
Our Shipping Promise
Next day delivery
We offer the fastest delivery in the business and when we dispatch your order it will be shipped on an overnight service, making sure it arrives as fresh as it possibly can.
Coordonnées de contact
Unit 11 The Forum, Rose Avenue, YO26 6RU, York, Royaume-Uni
- 01904215979
- accounts@greatballsofflour.com
- greatballsofflour.com
Pizza Dough & Premium Ingredients.
3,8
Bien
394 avis
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A répondu à 92 % de ses avis négatifs
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Gluten free
In the excitement of reading Gluten Free dough to treat my celiac wife and kids, I eagerly purchased a bunch of pizza doughs for a pizza night.
In disbelief of how amazing the dough felt and smelt, I read the pack and thankfully saw ‘WHEAT’, just in time as to not poison the family!!
I hasten to add on two points, I ate some of the pizzas and they were lovely. The second point is, if you suffer with celiac disease unless something is explicitly clear, it’s a human trait to read what you’re hoping to read.
No bad feeling towards the company, more speed and less haste on my part.
27 mars 2026
Avis spontané
Gf bases/sourdough
Unfortunately I didn’t read the information correctly, and as I’m celiac I was excited to see the gf bases and couldn’t wait to get my order in and I ordered sourdough by mistake so I am unable to give a review
23 mars 2026
Great service with good communication
Great service with good communication. Product arrived quickly very well packed.
23 mars 2026
Réponse de Great Balls Of Flour
Hiya Roddy
"Excellent service and excellent pizzas" is the exact combination we strive for every single day!
We put a lot of love into the proofing process, and just as much effort into making sure our service is completely spot on. We are absolutely thrilled that both the delivery and the dough hit the mark for you.
5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ - Thank you 🤩
Team GBOF
Réponse de Great Balls Of Flour
Hey 👋
That is the ultimate winning combination for ultimate Pizza Night! 🚀
We work really hard to make sure our dough gets to you as fast as possible, so you can get straight to the best part: baking and eating fantastic pizzas. We are thrilled that the delivery was speedy and the results were great.
Thanks for the 5 stars!
Team GBOF
Réponse de Great Balls Of Flour
Hi Mrs Westlake
Thank you so much for the wonderful 5-star review! 🧡 "Lovely dough, quick delivery, and amazing instructions" is the formula we aim for with every single box.
We put a lot of time into making sure our guides set you up for absolute success right out of the gate, so we are thrilled to hear they hit the mark for you. We hope your pizzas tasted fantastic! 🧡🔥🍕
Team GBOF
Brought a pizza oven didnt know what we…
Brought a pizza oven didnt know what we were doing so rang great balls of flour who advised us on the best dough to buy to start us off. They were so helpful we ordered a lot more. They came on time and very well packaged. The products are just the best ever. We will be ordering again very soon
20 mars 2026
Avis spontané
Réponse de Great Balls Of Flour
Hey Mrs Mather
Welcome to the pizza oven club! Getting a new oven is incredibly exciting but we know it can feel a bit daunting at first, so we absolutely loved taking your call and helping you pick the right dough to get started.
We are thrilled that our advice hit the mark and that you loved the products enough to stock up with more. Knowing that the packaging, delivery, and taste were all "the best ever" is the ultimate compliment for us.
We cannot wait to fuel your next pizza party. See you very soon!
You may also want to keep an eye out for the Frequent Flour Club which will give you a lot of benefits if you're buying regularly.
Team GBOF
Fantastic dough and superb customer…
Fantastic dough and superb customer service when I had a delivery issue to no fault of their own and was very quickly resolved. Highly recommended
16 mars 2026
Réponse de Great Balls Of Flour
Hi Matthew
Thank you so much for the high recommendation! It is always incredibly frustrating when the delivery networks have a hiccup, but we pride ourselves on getting things sorted as quickly as humanly possible so your pizza night doesn't suffer.
It's great to hear that our customer service team resolved it swiftly and, most importantly, that you loved the dough once it arrived 🧡🔥🍕
Team GBOF
One of the jars had not been closed…
One of the jars had not been closed properly so leaked in the box.
27 février 2026
Réponse de Great Balls Of Flour
Hi
We are really sorry to hear that you had a leaky jar!
We securely tighten everything before it leaves our hands, but the constant bumping and vibration of the courier network can sometimes jiggle a lid loose along the way. It is a rare annoyance, but definitely not what you want to find when you are getting ready for pizza night!
We want to make sure you aren't left out of pocket. Please reach out to our support team so we can put this right for you. Thanks for being so understanding and leaving 4 stars despite the hiccup!
Team GBOF
fantastic company to deal with fast…
fantastic company to deal with fast delivery and quality
25 février 2026
Réponse de Great Balls Of Flour
Hey Peter
Fast delivery and top quality—that is the exact combination we aim for every single time! 🚀
We are absolutely delighted that you had such a great experience dealing with us. We really appreciate the 5 stars and look forward to getting your next order out to you just as quickly.
Team GBOF
When things go wrong...
It's when things go wrong that you get to see how good your supplier is...
My shipment of dough got held up by the courier company. For three days. It sat in a van and was ruined when it arrived. I'd ordered it to arrive in time for my son's 18th birthday. He'd chosen a pizza party in the garden for his group of friends.
I'd contacted GBOF as soon as I became aware of the delay. I was contacted by Steph, who was incredibly helpful in resolving the situation. Once we were certain the dough was not going to arrive on time or in good order, Steph put another shipment on an overnight delivery to ensure the day was saved. And she also followed up to make sure everything went to plan.
Such amazing customer service is hard to find!
Well done Steph and GBOF!
2 mars 2026
Réponse de Great Balls Of Flour
Hi Ted
That could've been a major doughsaster and what an absolute rollercoaster! There is nothing more frustrating than watching a courier tracking link stall - especially when an 18th birthday party is on the line.
We are absolutely thrilled that Steph was able to step in and save the day. She is a massive credit to the team, and we will make sure she sees this brilliant feedback. We firmly believe that how you handle the bumps in the road is what really matters, so we are incredibly proud that she got that overnight replacement sorted and checked in to make sure it all went smoothly.
We are so glad the fresh batch arrived in time and the garden party was a success.
A massive Happy 18th to your son!
Team GBOF
Great service well packed box &…
Great service well packed box & delivered next day .Not tryed out the pizzas as yet .
6 mars 2026
Réponse de Great Balls Of Flour
Hey Mark
Thanks so much for the 5 stars! We are really pleased that the box arrived safely and so quickly.
We put a lot of care into our packing to make sure your dough reaches you in top condition, so it is brilliant to hear it did exactly that. We cannot wait for you to actually fire up the oven and try them out. Let us know how your first pizza night goes!
Team GBOF
Réponse de Great Balls Of Flour
Hello Adam
"Delicious and simple" is exactly what we aim for!
We put in the 36-hour proofing time so that when the dough reaches your kitchen, the hard work is already done. We are absolutely thrilled that you found it easy to prep and, most importantly, delicious to eat.
Thanks for the 5 stars!
Team GBOF
Ordered gluten free doughballs for…
Ordered gluten free doughballs for pizza. These came with no instructions and I had to google what to do with them. Instructions were very vague. They turned out horribly. Very dry dough. Did not rise at all. Stodgy and unpleasant. I’m sure instructions would have helped as gluten free dough is very temperamental.
5 mars 2026
Réponse de Great Balls Of Flour
Hi Jane
We are really sorry to hear that your gluten-free dough balls turned out this way. You are completely right—gluten-free dough behaves very differently from traditional wheat dough, and having the right guidance is absolutely crucial to stop it drying out.
Please accept our apologies that the physical user guide was missing from your box. We do have detailed instructions and specific video guides for handling our GF dough over in the 'Help' section of our website, but we completely understand how frustrating it is when the physical guide isn't there in the box to point you in the right direction.
We would love to help you get that perfect, honest pizza base you were hoping for. Please drop us an email so we can put this right for you and share the links.
Team GBOF
Great product
Great product, glad i found this. Definitely worth watching the ‘how to use video’ online before - but the sourdough base is very tasty
23 décembre 2025
Réponse de Great Balls Of Flour
Hi Luke,
We are really glad you found us, too! 😊
You are absolutely spot on about watching the video first. Because our dough is crafted by us but purposefully shaped by you, taking a couple of minutes to see how it handles makes all the difference. It takes the guesswork out and helps you make great pizza straight away.
We put a lot of care into our 36-hour proofing process, so we are thrilled you found the sourdough so tasty.
Kind regards,
Team GBOF
The effort to perfect the technique is worth it
I’ve been buying dough from this supplier for years, and if you struggle at first, stick with, it’s worth it. The dough can feel sticky, but a little of their pizza dust or covering in fine semolina sorts it quickly, and the technique soon becomes second nature.
I used to buy only the Neapolitan dough until I accidentally ordered the sourdough. It needs a gentler stretch, tastes fantastic, and I now wish I’d listened to the owner’s recommendation much sooner.
I’ve tried every supermarket dough out there; none come close. This really is in a league of its own. Customer service is excellent too, you can tell it’s a proper family business.
I love Italian restaurants, but my stomach doesn’t always love me back. These doughs have been a game‑changer: great flavour without the “after‑effects.” Pizza Fridays have now expanded to Wednesdays and Sundays… Great Balls of Flour is slowly taking over the week
27 février 2026
Avis spontané
Réponse de Great Balls Of Flour
Hi Jillian,
What an absolutely brilliant review—thank you so much for taking the time to write this, and for sticking with us for years!
We are so glad that the "happy accident" with the sourdough order paid off. Bubbles (our sourdough mother) works incredibly hard during that 36-hour proofing process to break down the gluten. That is exactly why you get all that flavour without the uncomfortable after-effects you sometimes get at restaurants. It really is a game-changer.
You are spot on about the technique, too—a little pizza dust, a gentle stretch, and you get authentic perfection every time. As for taking over your week... Wednesday, Friday, and Sunday sounds like a perfectly sensible schedule to us, have you had it for breakfast yet?!!
Best regards,
Team GBOF
I bought sourdough balls
I bought sourdough balls. The amount of dough was not really enough to work with for a 12” pizza. We like a fair amount of topping on ours and that wasn’t possible with such a fragile thin base. If it was easier to work with it might have been easier to create a larger area, but it was tricky to get an even stretch and create a good shape. I followed the guidance but it didn’t rise much either and was pretty chewy. Might have to revert back to making my own dough. Only got these as I’m trying to reduce gluten due to chronic illness.
23 février 2026
Réponse de Great Balls Of Flour
Hey KSea
We are really sorry to hear your first bake with us was a bit of a struggle, especially as you bought these to help manage your gluten intake. Sourdough is absolutely brilliant for that, so we'd love to help you get the best out of it!
Our dough balls are 250g, which is the traditional standard for a 10-12" Neapolitan pizza. Because it's a traditional dough, it creates a wonderfully thin base that isn't really designed to hold a heavy load of toppings. If you love a fully loaded pizza, a great trick is to just stretch it a little smaller, to about 10 inches. That gives you a much sturdier base to hold all your favourite ingredients!
It definitely takes a little practice to get the stretch and rise just right with a proper sourdough, but please don't give up just yet. Drop us an email if you'd like some tips—we'll gladly help you nail it.
Team GBOF
Arrived when promised
Arrived when promised, put 4 straight in the fridge and cooked 2 days later, my boy said his Garlic Bread was banging, easy to spread with good elasticity. yes its cheaper to make your own, but can I be bothered? nope, and I've never quite managed to get them as good.
13 février 2026
Réponse de Great Balls Of Flour
Hey Mat
It is great to hear that your boy thought the garlic bread was "banging"! 🍕🧄💣 That is exactly the kind of honest feedback we love to receive.
We completely agree with your approach. While making dough from scratch is always an option, our entire goal is to save you that time and effort without compromising on quality, taste or that essential elasticity. It is brilliant to know the fridge storage worked perfectly for your schedule, too.
Thank you for choosing us to do the hard work for you... but letting you get the glory 🤩
Team GBOF
Can’t fault the goods or the customer…
Can’t fault the goods or the customer service experience
13 février 2026
Réponse de Great Balls Of Flour
Hey Kerry
That is the perfect balance we strive for! We believe that exceptional food needs to be backed by exceptional support, so it is wonderful to hear that we didn't drop the ball on either front. 🤝
Thank you for the high praise—we look forward to serving you again!
Team GBOF
Functional Refund
The delivery was speedy and we have yet to try the product. However, the tomato sauce arrived smashed and broken glass & sauce covered the contents of the parcel. Considering the inconvenience to us, the offer of reimbursing £4 seems quite poor. One of our family members has coeliac disease and we were excited to try a GF pre made dough but this experience has tainted the purchase for us.
9 février 2026
Réponse de Great Balls Of Flour
Hi Emily
Thank you for your honest feedback. We sincerely apologise for the smashed sauce. Having to clean up broken glass is incredibly frustrating and certainly not the standard we aim for.
We invest heavily in secure, protective packaging to prevent this exact scenario, but occasionally, parcels are handled with enough force in transit that even our best packaging cannot withstand it. It is especially disappointing to hear this impacted a much-anticipated gluten-free meal for your family member.
I also want to touch on the £4 refund. I realise that no amount of money instantly makes up for the inconvenience of a ruined box. The team calculated that £4 would be over-reimbursed to you by about 30% of the discounted price you paid for the sauce when it is included in the bundled box, ensuring you were not left out of pocket for the item.
We hope the dough proves successful for you, and we are sorry for the difficult start.
Team GBOF
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