The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... Voir plus
Établissement
Changer d'établissement4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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Lisez les avis des autres
On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... Voir plus
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who tr... Voir plus
Extremely helpful and friendly staff in both Customer Service (Ellie) and Sales (Andy). Between them they sorted out the muddle that I'd got myself into online and Andy booked my holiday on the phone... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Écrit par l'entreprise
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
Coordonnées de contact
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, Royaume-Uni
- 0190452936
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Very helpful member of the sales team
Very helpful member of the sales team, who answered my queries and processed my reservation.
Very helpful with good explanations of…
Very helpful with good explanations of the holiday we were interested in and booked
Full co operation by office based staff
A Great Holiday, booking again.
My wife and I (both retired) used Great Rail Journeys for the first time last year when we took a 'Little trains of Catelonia' holiday in April.
We were so pleased with the holiday in every way. The booking process, the excellent help and guidance available if needed, the camaraderie of the group experience and a marvelous group leader all convinced us that this sort of holiday was in many ways more enjoyable than 'just doing our own thing'.
So we have just booked again to holiday at Lake Garda in May '27 and are very much looking forward to it.
It was so simple to do.
Easy to use and all explained.
Our amazing trip to India!
The tour guide was incredible in organising everything for us to make sure we didnt miss anything. Very professional and with a personal charm also which reflected the high quality of the tour (even an accompany the medical shop!).. second to none! Very enjoyable trip to India, learned so much about the culture and heritage from the exceptional guides - an experience never to be forgotten. The quality of hotels were excellent too and the food amazing. We came across a few challenges along the way, which were all part of the experience and the itinerary was tight so you do need to be personally organised to keep up with so many hotel transfers in such a short time. All in all a remarkable tour!
A pleasant and comfortable experience Short wait to speak to an agent who was…
Short wait to speak to an agent who was able to answer all my questions in a professional yet friendly manner. An easy and pleasant experience. Thanks
Booking experience superb
Booking experience over the phone was superb and the lady was so nice, calm and very helpful answering all our questions. Travelled once with you before in India which was so well organised hoping our next trip will be just as good.😊
Pofessional service.
Pofessional, friendly agent who dealt with our booking efficiently and effectively. All sorted to our satisfaction, good valuw for money.
First rate
First rate, professional and personal service as always from Luke. Nothing was too much trouble and everything was thoroughly explained.
An excellent kind and thoughtful…employee
An excellent kind and thoughtful employee called Gail. She could not have been more helpful. It was a delight arranging my trip with her.
The advisers at Great Rail are always…
The advisers at Great Rail are always knowledgeable and helpful.
The web site was very easy to use and…
The web site was very easy to use and helpful
The person I spoke to was polite
The person I spoke to was polite, helpful and knowledgeable about the holiday in which I was interested. Everything handled efficiently.
Very efficient service.
Thank you Adele
Always very efficient helpful n knowledgable. Guiding us through the process be it our first or sixth time.
India's Golden Triangle, Shimla and Ranthambore Trip, highly recommended
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who travelled with was a delight and the support staff and driver very good.
Very helpful booking advisor
Very helpful booking advisor who went through details carefully. Felt the process was reassuring and thorough. I do have further questions regarding the hotel and have sent these to Customer Services at GRJ. This will be our third trip with you and we look forward to more.
As a loyal customer we took advantage…
As a loyal customer we took advantage of the special offer and were pleasantly surprised how asy it was to book on the phone. Will also consider them for rail tickets to London
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