GreenGreen Store Avis 

323
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Laptop was really well described, very good condition and performed just as I'd expected. Packaged really well, absolutely minimal chance of damage in delivery. Instructions for first use were rea... Voir plus

Noté 5 sur 5 étoiles

Purchased two refurbished laptops for the family, products that would have been unaffordable otherwise. Both are in excellent working order. GreenGreen Store helped resolve a technical query about one... Voir plus

Noté 5 sur 5 étoiles

Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good clear website and buying experience. Laptop delivered quickly and very well packaged in custom packaging that suggested attention to detail by this company. Laptop seems to work perfectly and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'informatique
  2. Magasin d'ordinateurs d'occasion

Écrit par l'entreprise

GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

323 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(323)

75 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Two refurbished laptops

Purchased two refurbished laptops for the family, products that would have been unaffordable otherwise. Both are in excellent working order. GreenGreen Store helped resolve a technical query about one of the laptops. Communication was very prompt and professional. Would recommend to anyone.

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Really happy customer, would definitely recommend this retailer

Laptop was really well described, very good condition and performed just as I'd expected. Packaged really well, absolutely minimal chance of damage in delivery. Instructions for first use were really helpful.

From initial interest on the website, through to purchase and delivery everything was smooth and hassle free.

I had never heard of GreenGreen Store, and was therefore a bit cautious, but having seen the trust pilot reviews decided it was worth going for it. If you're on the fence, I would strongly recommend them.

3 juillet 2026
Noté 5 sur 5 étoiles

I bought a Lenovo ThinkStation P620 9…

I bought a Lenovo ThinkStation P620 9 months ago. The price was extremely appealing. Delivery was super fast and well secured with plenty of bubble wrap. The machine is working flawlessly so far. No issues. Super happy with this purchase.

9 décembre 2025
Noté 5 sur 5 étoiles

Looking for a value Lenovo

Looking for a similar laptop to my work laptop at a reasonable price and found what I wanted at GreenGreen Store. what I received looked brand new and in perfect condition. Arrived next working day with free delivery. Top rate company.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Clear communication, detailed description of all the imperfections of the laptop that made me pleasantly surprised by what good condition it was in. Swift delivery in eco-aware packaging. I would buy from them again.

28 mai 2026
Noté 5 sur 5 étoiles

My first order.

This is my first time ordering from your website, but I was really pleased, everything came as described, the laptop is a budget option, but it does a great job for me. Thank you.

20 mai 2026
Noté 5 sur 5 étoiles

I'm really impressed

I'm really impressed. The site was easy to use, with lots of good information. The transparency on the website gave me the confidence to trust them, as they are new to me.

I took time comparing and the UI was good. I appreciate how easy/flexible it was to upgrade stuff like RAM etc.

I went for a "C" grade laptop and have to say it's flawless to my eyes. Windows 11 on so no messing about upgrading. The laptop is brilliant. Also it came within 48 hours. I'm really pleased. Thanks folks, I'll definitely come back.

19 mai 2026
Noté 5 sur 5 étoiles

Would definitely buy from this store again

Excellent communication and flexibility based on my delivery date requirements.

When the product I purchased was not found to meet the quality standards they had expected on final inspection I was advised and offered an alternative purchase (of a greater value) for the same price.

Delivered in a timely manner in excellent packaging.

Fantastic value for money. Would definitely use again.

14 mai 2026
Noté 5 sur 5 étoiles

I had an issue with a fan on my laptop

I had an issue with a fan on my laptop. After some communication, I sent it back, and the fan was replaced, thermal paste was applied, and it is now working perfectly. 2nd purchase from them and I will buy from them again.

27 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Bought a laptop in October

Bought a laptop in October, it had stopped working in April, less than 6 months later. Must have only used it less than 20 times and had 2 programs on it. No internet use.
Spoke to them and they offered no real help. Apart from take it to a local PC repair shop, which I did.
So, to be fair they can’t expect me to recommend them to anyone. Which I will not.

18 avril 2026
Avis spontané
Logo de GreenGreen Store

Réponse de GreenGreen Store

Hi Michael,

We are sorry to see this review, as this is not how we understood the support query had been left. We replied the same day with written next steps, including the option for the device to come to us for assessment, so it may simply be that our follow up email did not reach your main inbox.

For privacy reasons, we cannot discuss the full order or support history publicly. However, when you contacted us on Monday 20 April, we called back within the hour and carried out brief diagnostics with you. Based on what was described, the issue appeared to be Windows software corruption rather than a confirmed hardware fault.

As the order was outside the first 6 months when you contacted us, the sensible next step was to identify whether the issue was software related or whether the device needed physical assessment. The email we sent set out that practical route forward, starting with the quickest cost neutral software option, while also explaining how we could proceed if the device still needed to come back to us for assessment.

Day to day software use, software changes, updates, and data backup are the customer’s responsibility. Where Windows becomes corrupted, a reinstall can occasionally be required. To be helpful, we provide detailed Windows 11 reinstall guides and video guidance on our website to make this process more accessible:
https://www.greengreenstore.co.uk/blogs/news/tagged/video-guide

For clarity, we recommend all customers keep a good backup of their data, whether the device is new, like new, or refurbished. Hardware issues can usually be investigated, but lost personal data can be much more difficult or impossible to recover. We do not offer data recovery services.

We are here to assist, but we can only move the support process forward when communication continues. From our side, we were awaiting your reply to the email sent on Monday 20 April, so we could confirm the next step.

Please check that email, including junk or spam, and reply there so this can be picked back up properly.

Kind regards,
Michael
Owner, GreenGreenStore

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery, conditin better than expected

7 avril 2026
Logo de GreenGreen Store

Réponse de GreenGreen Store

Hi Martin,

Thank you for your feedback. We're glad the delivery was quick and that the condition was in line with the advertised product info.

Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

All good so far

This is the second laptop I've bought from GreenGreen Store, and so far it's working perfectly

7 avril 2026
Logo de GreenGreen Store

Réponse de GreenGreen Store

Hi Mr Anthony Pyman,
Thank you for your continued support. We're glad to hear everything is working well so far.

Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

Smooth Service

Monitor was delivered as expected. No issue encounter so process of purchasing and receiving the item was good.
The monitor is yet to be used so can't comment or rate it at the moment.

30 mars 2026
Noté 5 sur 5 étoiles

Helpful, prompt delivery and excellent product

I purchased an HP Fury a month ago and am very happy with it.

I'd been let down elsewhere for the same device but when it arrived, the specs weren't as advertised, so I phoned GreenGreen Store to check with them before purchasing this one, which was actually better and less expensive. The gentleman was very helpful and checked that it was as advertised. I ordered it, and it arrived a few days later via tracked delivery.

I've been using it for a month now and love it. I've experienced no issues and would definitely recommend GreenGreen Store to any of my friends for refurbished laptops.

10 mars 2026
Logo de GreenGreen Store

Réponse de GreenGreen Store

Hi Sienna,

Thank you for your warm feedback.

We're glad the information provided was helpful and that the laptop arrived promptly and as described. Good to hear it’s been working well. We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus