Laptop was really well described, very good condition and performed just as I'd expected. Packaged really well, absolutely minimal chance of damage in delivery. Instructions for first use were rea... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased two refurbished laptops for the family, products that would have been unaffordable otherwise. Both are in excellent working order. GreenGreen Store helped resolve a technical query about one... Voir plus
Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... Voir plus
L'entreprise a répondu
Good clear website and buying experience. Laptop delivered quickly and very well packaged in custom packaging that suggested attention to detail by this company. Laptop seems to work perfectly and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.
Coordonnées de contact
First Floor, 2 Providence Square, ST1 2LQ, Stoke-on-Trent, Royaume-Uni
- 01782976280
- contact@greengreenstore.co.uk
- greengreenstore.co.uk
4,9
Excellent
323 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really good communication and customer…
Really good communication and customer service and prompt deliver
6 novembre 2025
Réponse de GreenGreen Store
Thank you for your order and your feedback.
We're pleased to hear the communication was clear and that delivery was prompt.
Kind regards,
GreenGreenStore Team
Réponse de GreenGreen Store
Thank you for your feedback and for the order.
We're glad to hear that the order was smooth overall.
Kind regards,
GreenGreenStore Team
Laptop purchase
The laptop I bought was as described . I am very pleased with it . It arrived within days as promised.
13 octobre 2025
Réponse de GreenGreen Store
Thank you for your feedback.
We're glad to hear the laptop arrived quickly and matched the description. Good to know that you're pleased with it.
Kind regards,
GreenGreenStore Team
Réponse de GreenGreen Store
Thank you for your warm comment.
We're glad to hear that the experience overall, from the communication to the product and service met your expectations.
Kind regards,
GreenGreenStore Team
Prompt delivery & accurate description…
Prompt delivery & accurate description of my purchase
1 octobre 2025
Réponse de GreenGreen Store
Thank you for your feedback.
We're glad the delivery was prompt and that the description helped you get a clear sense of the item before ordering.
Kind regards,
GreenGreenStore Team
Delighted
Fantastic service. Quick safe delivery. Product was outstanding was like brand new. Very transparent regarding information of product condition.
15 septembre 2025
Réponse de GreenGreen Store
Thank you for your thoughtful feedback.
We're glad to hear the delivery was smooth and that the product condition met your expectations. We aim to include clear information so customers can get a good sense of the device & its condition before ordering, all from the comfort of home.
Kind regards,
GreenGreenStore Team
Prompt, honest service.
The laptop arrived precisely as advertised, and in its original packaging (it had never been pre-owned/used).
I had trouble with the wifi connection and GreenGreen promptly provided me with advice on how to rectify this, even though this problem was nothing to do with them. Most of this advice was new to me and didn't even come up on Lenovo- based online searches that I had made.
In all correspondence GG acted courteously, promptly and honestly.
It's very satisfying to buy a good-quality, second hand laptop from the GreenGreen Store.
10 septembre 2025
Réponse de GreenGreen Store
Thank you for your feedback.
We're glad to hear the laptop arrived as described and that the customer support provided was helpful.
We appreciate your comments on the service and are pleased the overall experience was a positive one.
Kind regards,
GreenGreenStore Team
Online chat most helpful
Online chat confirmed which laptop best suited my requirements. Simple ordering process and the laptop was with me within a couple of days.
4 septembre 2025
Réponse de GreenGreen Store
Thank you for your feedback.
We're glad the online chat was helpful in finding the right fit and that the laptop arrived promptly.
Kind regards,
GreenGreenStore Team
Better than expected for a grade C
Better than expected for a grade C. I was pleasantly surprised. It did have all the defects like cracked bezel as mentioned but otherwise, the condition was fair for any used laptop 5 years old and the price was OK.
8 septembre 2025
Réponse de GreenGreen Store
Thank you for your thoughtful feedback.
We're glad the laptop arrived promptly, and met the expectation. We aim to include clear product details & photos where possible so customers can get a good sense of what to expect from the comfort of home.
Kind regards,
GreenGreenStore Team
Laptop was in fantastic condition
Laptop was in fantastic condition, and the RAM upgrade was as expected. Basically got a new laptop for 45% off RRP. Thanks GreenGreen Store, I'll certainly be browsing your shop again in the future. A
1 septembre 2025
Réponse de GreenGreen Store
Thank you for your warm feedback.
We're glad to hear the condition and upgrade were as expected, and that it offered good value. We appreciate the kind words and look forward to seeing you back again.
Kind regards,
GreenGreenStore Team
Way better than expected
Very easy to deal with. The laptop arrived as expected and is virtually as good as new, even though the description suggested there were more blemishes than there actually are. The battery life is also very good, even though the description suggested it may be a weakness. All in all I'm extremely happy with the service and product supplied. This is the second refurbished laptop I've purchased from GreenGreen Store. It won't be the last.
5 septembre 2025
Réponse de GreenGreen Store
Thank you for your detailed feedback and for choosing us again.
We're really pleased to hear the laptop has met the expectations. We appreciate your continued support and look forward to assisting you again.
Kind regards,
GreenGreenStore Team
Really good product and quick delivery
Really good product and quick delivery, safely delivered.
5 septembre 2025
Réponse de GreenGreen Store
Thank you for your feedback & the order with us.
We're glad to hear the laptop was delivered safely and promptly.
Kind regards,
GreenGreenStore Team
Excellent service
Excellent service form this company. Ordered my computer and was hear on time. It's in Excellent condition and it great for what I need it for.
11 août 2025
Réponse de GreenGreen Store
Thank you for your warm feedback.
We're glad to hear the computer arrived on time and suited your needs.
Kind regards,
GreenGreenStore Team
My laptop came well packaged and…
My laptop came well packaged and arrived quickly. It was new looking and works perfectly. I've charged it up once since I bought it over a week ago and the battery is still going at 45% - admittedly apart from getting started it's had low use, but I'm really pleased with it and really pleased to have made a greener choice by purchasing 2nd hand. I needed a number pad and the Greengreen Store was one of the few sites that allowed me to filter by this option. I'd definitely buy from them again.
13 août 2025
Réponse de GreenGreen Store
Thank you for your thoughtful feedback.
We're glad to hear the laptop arrived quickly, was well packaged. It's great to know that choosing refurbished has been both a practical and greener option. We’re also pleased the filter options helped you find the device.
Kind regards,
GreenGreenStore Team
Very fast and simple process from…
Very fast and simple process from finding the laptop I prefer to having it delivered.
4 août 2025
Réponse de GreenGreen Store
Thank you for your feedback.
We're glad the order was quick and straightforward from start to finish.
Kind regards,
GreenGreenStore Team
Laptop delivered on time, as described
Laptop delivered on time, as described - works perfectly, in good condition.
Good communication by email with tracking details.
Would buy again from GreenGreen Store.
4 août 2025
Réponse de GreenGreen Store
Thank you for your warm feedback.
We're glad to hear the laptop arrived promptly, in good condition. Great to know the tracking updates were helpful too.
Kind regards,
GreenGreenStore Team
all as described
28 juillet 2025
Réponse de GreenGreen Store
Thank you for your feedback.
Thanks for your order. We're glad that the order went smoothly.
Kind regards,
GreenGreenStore Team
Brilliant customer service
Brilliant customer service, responded to a query immediately and followed up I’m very happy with the laptop. Thank you so much.
24 juillet 2025
Avis spontané
Réponse de GreenGreen Store
Thank you for your warm comments.
We're really pleased to hear you were happy with the support and the laptop.
Kind regards,
GreenGreenStore Team
Réponse de GreenGreen Store
Thank you for your feedback.
We're glad to hear the buying process was smooth and the laptop arrived quickly.
Kind regards,
GreenGreenStore Team
Réponse de GreenGreen Store
Thank you for your feedback.
We're glad the delivery was quick and the laptop matched the description.
Kind regards,
GreenGreenStore Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.