GreenGreen Store Avis 

323
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Laptop was really well described, very good condition and performed just as I'd expected. Packaged really well, absolutely minimal chance of damage in delivery. Instructions for first use were rea... Voir plus

Noté 5 sur 5 étoiles

Purchased two refurbished laptops for the family, products that would have been unaffordable otherwise. Both are in excellent working order. GreenGreen Store helped resolve a technical query about one... Voir plus

Noté 5 sur 5 étoiles

Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good clear website and buying experience. Laptop delivered quickly and very well packaged in custom packaging that suggested attention to detail by this company. Laptop seems to work perfectly and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'informatique
  2. Magasin d'ordinateurs d'occasion

Écrit par l'entreprise

GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

323 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(323)

75 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Product as described

Product (Dell laptop) was as described and fully functional (although I've only had it 5 days!). Delivery was on time, and packaged extremely well.

I was a little wary of ordering from what appears to be a relatively small operation, but the fact they gave a detailed description, including photos, of the exact product you are ordering (unlike the bigger players in the refurbished market) , and also, after doing some research, they seemed very professional and committed to offering great products at affordable prices.

20 décembre 2024
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Réponse de GreenGreen Store

Hi Matthew,

Thank you for your thoughtful feedback and for choosing to order with us. We’re glad to hear the laptop arrived as described and that the product details and photos made the online ordering process straightforward.

Where possible, we aim to include detailed descriptions and photos to give a clearer sense of the item’s condition.

Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

laptop at 45% of retail price; 1 year old; it looks like new!

Excellent way to get high-quality laptops in a more sustainable, eco-friendly and cheaper way when compared with buying a new product.

I bought a refurbished surface laptop studio 2, at about 45% of the retail price. 1 year old. It is in excellent conditions, and I wouldn't know it has been refurbished if someone wouldn't have told me so, as it looks like it could be new.

Great pre-sale service: before buying, I had few questions who were answered within few hours and outside office hours.

Delivered in few days.

3 décembre 2024
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Réponse de GreenGreen Store

Hi Marcello,

Thank you for your thoughtful comments. We’re glad to hear you’re pleased with the laptop and our service. It’s great to know that choosing refurbished worked well for you both in terms of quality and sustainability.

Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

Good service

Very clear what the condition was of the item I was purchasing and good delivery time.

28 novembre 2024
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Réponse de GreenGreen Store

Hi Richard,

Thank you for your warm comments. We’re glad to hear you found the item details clear and the delivery prompt.

Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

Outstanding and timely support with…

Outstanding and timely support with personalised technical advice that resolved any issues we had.

3 décembre 2024
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Réponse de GreenGreen Store

Hi Kyla,
Thank you for your warm feedback. We’re pleased to hear that our tech support has been helpful.
Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

Great reconditioned laptops

This is the second laptop I have purchased and so impressed with the delivery and condition of laptops. Would highly recommend

2 décembre 2024
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Réponse de GreenGreen Store

Hi Daniel,
Thank you for your kind words and for choosing us again. We’re glad to know you’re satisfied with the laptops and the delivery.
Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

Quality of the both machine and service (so far) is faultless

The machine arrived very quickly even though I had also bought both SSD and RAM upgrades. The machine was not in its original packaging, but very well packaged all-the-same. The machine was clean and, as far as I can see, unblemished. The SSD and OS were expertly prepared and ready to go (my first task being to add a password to the existing admin account, and create a new user for my day-to-day use).
Overall: very happy, even impressed. I would recommend and use them again.

25 novembre 2024
Noté 5 sur 5 étoiles

Great value and service

The product has come and it is like new. It performs well and was promptly delivered.

28 octobre 2024
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Réponse de GreenGreen Store

Hi Tom,
Thank you for your feedback. We're pleased to hear you're happy with the product and the delivery.
GreenGreenStore Team

Noté 5 sur 5 étoiles

Laptop arrived in great condition

Laptop arrived in great condition, ready to go, support was responsive when I need to delay my delivery date. Would definitely recommend if you’re in the market for electronics.

15 novembre 2024
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Réponse de GreenGreen Store

Hi Dominic,
Thank you for your feedback & recommendation. We’re glad to hear the laptop arrived in great condition, and that our team was able to assist with your delivery.

Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

Spent £800 on a reconditioned laptop

Spent £800 on a reconditioned laptop, looking around and once I did some research to the company I purchased the laptop. As described and absolutely perfect. Had to wipe the drive and reinstall windows but it’s like brand new as if it came from HP direct.

7 novembre 2024
Noté 5 sur 5 étoiles

Simple to find what I wanted

Simple to find what I wanted. Good desciptions quick delivery

29 octobre 2024
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Réponse de GreenGreen Store

Hi Richard,
Thank you for your feedback. We’re pleased to hear you found the online order straightforward and that the descriptions and quick delivery met your expectations.

Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

Just what you wanted at the price you wanted to pay!

Very easy order process, had exactly the laptop I was looking for and at a very sensible price. Delivery was quoted as three days but arrived in less than two. Item very well and neatly packed up with little wasted packaging. Altogether a very pleasureable process and mirrors exactly the same as early last year when I got a high speck laptop for doing Solidworks which is still doing sterling service. Great company don't change anything!!

28 octobre 2024
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Réponse de GreenGreen Store

Hi Michael,

Thank you for your kind feedback. We’re so pleased to hear the online order was straightforward and that your laptop arrived quickly and neatly packed. It’s also great to know your previous GreenGreenStore order is still serving you well.

Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

Quality of product

Quality of product, accurate description, well packaged and delivered in a timely manner. The only negative was two apps loaded with no explanation.

7 octobre 2024
Noté 5 sur 5 étoiles

Great condition, well set up, fast delivery.

The laptop was in better condition than the description suggested with very few signs of previous use (it had been graded B). The delivery service was swift and the fact that the laptop came already set up for use, straight out of the box, was great. Very pleased.

ThinkPad 15s Gen 2 with 16GB RAM Upgrade

7 octobre 2024
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Réponse de GreenGreen Store

Hi Neil,
Thank you for your warm review! We're glad to hear that the laptop exceeded your expectations and that the delivery was prompt. We appreciate your support and hope you enjoy your purchase.

Kind regards,
GreenGreenStore

Noté 4 sur 5 étoiles

product wise no complaints

product wise no complaints, very happy with new laptop. Delivery/courier however. I received updated tracking during delivery. But I was dissapointed that I couldn't have it delivered to a safe space or neighbour. It was left outside all day in the rain (it was undamaged) but i was left worried that the parcel would be stolen.

30 septembre 2024
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Réponse de GreenGreen Store

Hi Louise,

Thank you for your order with GreenGreenStore and for bringing the DPD delivery issue to our attention. We’re glad to hear you’re happy with your laptop. We can see that the order was dispatched on time, and we always use a fully insured delivery service to ensure our customers' peace of mind.

We sincerely apologize for the delivery experience with DPD in this instance. As a retailer, we’ve disabled both the "leave with neighbor" and "leave in a safe space" options since 2022 to improve parcel delivery safety. For this reason, these options will not be available for future orders.

Upon reviewing your order, it’s clear the driver should not have left your parcel unattended, and we’ve flagged this issue to the DPD delivery depot manager for follow-up with the driver. Our sincere apologies again for this delivery experience.

For our customers, a 1-hour delivery slot is typically provided on the day of delivery. If you're unable to receive the parcel during that time, options such as "redeliver on a different date" or collection from a parcel shop are usually available for added flexibility, which can be arranged before the scheduled delivery.

Thank you again for bringing this to our attention, and we look forward to serving you even better in the future.

Kind regards,
GreenGreenStore Team

Noté 5 sur 5 étoiles

Great company

Great company, eager to help with any questions. In my opinion their customer care and value for money is unrivalled.

24 septembre 2024
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Réponse de GreenGreen Store

Hi Fred,
Thank you for your warm feedback. We're glad to hear you're pleased with our service and found good value in your purchase. We appreciate your support.

Kind regards,
GreenGreenStore

Noté 5 sur 5 étoiles

A very good device in better condition…

A very good device in better condition than expectedly

24 septembre 2024
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Réponse de GreenGreen Store

Hi Marcus,
Thank you for your feedback. We're glad to hear the device was delivered and that you're happy with it.
Kind regards,
GreenGreenStore

Noté 5 sur 5 étoiles

Great service

Great service, great communication and love the laptop.

2 septembre 2024
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Réponse de GreenGreen Store

Hi Jonathan,
Thank you for your feedback. We're happy to hear you had a great experience and are enjoying the laptop.

Kind regards,
GreenGreenStore

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