I got a chair last month, it’s tilt mechanism doesn’t work at all, i raised the compalint and have got no resolutions yet. They have the worst after sales support, they keep on wasting your time by as... Voir plus
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Worst experience with green soul. Warranty service he will keep asking video and share video to repair by yourself. I haven't saw such worst service by green soul . Instead of sorting issue they will... Voir plus
I highly advise against purchasing any products from Green Soul. The positive claims about their customer service are completely false. My chair developed severe structural defects after few months of... Voir plus
Extremely good i got a greensoul assasin and everything has been top notch, from the customer service to the chair itself, i really do not get why its hated.
1,6
Mauvais
26 avis
Aucune trace de demande d’avis
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They simply refuse to provide support…
They simply refuse to provide support for the product purchased from flipkart and ask to contact flipkart only. What is the point of buying Green soul chair as Flipkart provides Green soul’s customer number for any issue. Better go in offline market or go for any other brand rather than this pathetic one whose chair have issues in the very first day of purchase itself
9 juin 2025
Avis spontané
Worse experience
Worse experience. Friction at every point.
I order a chair from greensoul. They didn't share the invoice and tracking details. After raising a support ticket they provided the information. Then their order got delayed by 1 week and then i received a broken product. On raising the concern they promised to replace the broken piece and took 2 more days only to come back with they don't have the piece in their inventory and they can proceed with refund. Order pick up got delayed by 2d and reached to them after 1 week. On receiving the product they stop responding to my queries and after waiting for an hour in their support call they only thing i got is to wait for 15d for the refund. I've still not got the refund.
10 juin 2025
Avis spontané
Their flagship product Green Soul…
Their flagship product Green Soul Monster Ultimate Series T chair, has worn out after just 18-24 months, and the cushion started tearing apart. For the past year, I've been suffering from back pain whenever I sit long in this chair. The pain is clearly due to the badly worn-out foam and fabric. It has caused me to stop working, lie down, and take walks repeatedly. I realized this late after comparing it with other chairs and sitting long(and I experienced no back pain)
The worst? The customer care does not want to help! They keep sending delayed responses.
16 mai 2024
Avis spontané
Pathetic service
I placed an order on 9th Dec 2023 and order was supposed to be delivered by 14th Dec. It is 17th Dec now and I haven't received my order nor there is any update by when I can get it. Customer support is pathetic. I wish I haven't placed the order.
order no - GS-53366
17 décembre 2023
Avis spontané
Placed my order on 22 October and till…
Placed my order on 22 October and till now I have not gotten my order it has been past the delivery date which was 30 October
ORDER GS-33661
ORDER GS-33662
Even customer support is not active tried contacting them through mail, whatsapp, and even phone call
22 octobre 2022
Avis spontané
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