Gregory Pennington Avis 63

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was directed here by another provider and I'm so pleased I was. Been with this company now around 3 months. From start to finish was treated well did not look down on me for being in this situatio... Voir plus

Noté 5 sur 5 étoiles

Over the last 12 months, I have been becoming more and more concerned about my situation, after several weeks of having the confidence to get in touch with G.P, I can honestly say I made the right dec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am with Gregory Pennington and my debt has been reduced considerably only a few more thousand pounds to repay but I thank them to stop 11 creditors from asking money every week.i was down to borrow... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de conseil en crédit

Écrit par l'entreprise

Helping people deal with debt since 1993 We're proud to have helped over 400,000 people get out of debt. Whatever problems you're up against, we could help you too.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

63 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I went on this journey for quite a few…

I went on this journey for quite a few years to pay off a debt that i made all on my own i am very proud of myself and this company i went with were with me all the way i thank all concerned polite very precious people for taking me through this journey i cant thank u enough Thank u u are all amazing

5 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Diabolical service

Been with them a few years but dont seem to be going nowhere they are slow to respond and near on impossible to get in touch with after checking with a creditor that they said I owed 3 x more then what I did and got confirmation to say I owed way less I thought enough was enough useless people

10 novembre 2025
Avis spontané
Logo de Gregory Pennington

Réponse de Gregory Pennington

Hi Jacqueline,

We're sorry to hear this is your experience and that you've received slow responses. This is not the level of service we expect from ourselves.

From our records, our team have now clarified that this was due to an incorrect balance provided to us from your lender.

We apologise for any inconvenience caused but pleased that this has now been resolved.

Thanks,
Gregory Pennington.

Noté 1 sur 5 étoiles

They charge hidden PPI

Used this company a few years back to help me get out of debt, Later found out they had charged me PPI for years by hiding under a different name. When I called to complain they fobbed me off. Avoid like the plague, they have no interest in getting you out of debt, they just want the fees out of you.

4 décembre 2023
Avis spontané
Logo de Gregory Pennington

Réponse de Gregory Pennington

Thanks for your feedback.

So we can investigate what has happened further, please provide further details to personalfinancemanager@financialwellnessgroup.co.uk

Noté 5 sur 5 étoiles

My account was closed due to repayment…

My account was closed due to repayment of debt however that wasn’t the case I have since had to set up payment plans on two creditors because I was miss informed - have since been contacted by Natalie who has investigated my account and rectified my issue and resolved my account to bring the balance to zero quickly and efficiently thank you so much for your help

25 novembre 2024
Avis spontané
Logo de Gregory Pennington

Réponse de Gregory Pennington

Thanks for taking the taking the time to feedback and bringing this to our attention.
We're sorry to hear about the lenders errors at the end of your plan. Thanks for speaking with our colleague Natalie, we're pleased we've been able to help you resolve the issue.
Best of luck for the future!

Noté 5 sur 5 étoiles

Debtì

From start to finsh, they made me feel easy and made a plan that would be perfect for me,

15 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Kept me informed all through the process.

Kept me informed all through the process. Clear instructions and guidance delivered in a kind, understanding, compassionate manner. I would whole- heartedly recommend Gregory Pennington.***** service.
Thank you again Robert.

8 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Gregory Pennington was not releasing…

Gregory Pennington was not releasing money to some of my creditors. This only came to light when one creditor came to my home and showed me no payments had been made. The lady from GP who was my advisor was the rudest person I've had the misfortune to deal with. I ended up cancelling my payment plan and paying all my creditors directly. They now trade under Money Wellness and Step Change I believe

30 juin 2023
Avis spontané
Logo de Gregory Pennington

Réponse de Gregory Pennington

We are sorry to read this is your experience, we are passionate about our customers and the service we provide. Please contact us on 0161 672 8989 or email personalfinancemanager@financialwellnessgroup.co.uk so that we can understand what has happened, look into your case and address your concerns.
We are here to help.
Thanks, Gregory Pennington.

Noté 1 sur 5 étoiles

Fraud- they do not pay your debt off…

Fraud- they do not pay your debt off and keep your money. Look at their profits on company house. They are earning millions of pounds by abusing vulnerable people with money problems.

27 décembre 2023
Avis spontané
Logo de Gregory Pennington

Réponse de Gregory Pennington

Hi. Thanks for taking the time to feedback. We've attempted to request further information to help address your concerns.

So we can look in to your case and help you please email us at personalfinancemanager@financialwellnessgroup.co.uk or call us on 0161 393 7157 so that one of our colleagues can contact you and address your concerns.

Noté 1 sur 5 étoiles

avoid like the plague

Gregory Pennington used to be a great company and so helpful. Now its a different story, they were bought by Money Wellness and since then there customer service has massively gone down hill. They constantly don't pay all my creditors even though i pay every month, they send me documents to sign which I do then they e-mail to cancel my plan, they are so dis-organised. PLEASE PLEASE CHOOSE A GOOD COMPANY TO HELP WITH YOUR DEBTS, AVOID THESE JOKERS LIKE THE PLAGUE

12 décembre 2023
Avis spontané
Logo de Gregory Pennington

Réponse de Gregory Pennington

We are sorry to read this is your experience, we are passionate about our customers and the service we provide. We understand that one of our team have been in contact to rectify the situation and address your concern.
Please don't hesitate to contact us if you require any further information at dmpcustomerservice@moneywellness.com

Noté 5 sur 5 étoiles

I have used GP twice during my…

I have used GP twice during my difficult years in and out of work and struggling. Saved me from some serious issues and I can't thank them enough.

15 mai 2023
Avis spontané
Logo de Gregory Pennington

Réponse de Gregory Pennington

Thank you for taking the time to feedback your experience.

Noté 5 sur 5 étoiles

Reading the one star reviews is…

Reading the one star reviews is baffling. What are these people talking about? This company saved my life. Absolute stars. Thanks to them I am debt FREE and intend to stay that way. Thank you,

18 avril 2023
Avis spontané
Logo de Gregory Pennington

Réponse de Gregory Pennington

Thank you for taking the time to feedback your experience. We wish you the best of luck for the future.

Noté 1 sur 5 étoiles

These people are useless

These people are useless. Avoid avoid avoid.

I have left them and joined another company due to their lack of support empathy and they just don’t know what they are doing.

13 avril 2023
Avis spontané
Logo de Gregory Pennington

Réponse de Gregory Pennington

We are sorry to read this is your experience, we are passionate about our customers and the service we provide. One of our colleagues attempted to contact you to look into your case and address your concerns.
Please email personalfinancemanager@financialwellnessgroup.co.uk if you would like to discuss this further or require any information.
We wish you the best of luck for the future.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus