Frais supplémentaires !
23€ de frais d'expédition, je comprends et aucun problème, mais à la livraison on me demande 27€ de taxes!!
Et une boîte de mes funko pop est cassée.
Donc en définitif , j'ai payé trop cher.
Réponse : Grey Wizard Toys & Collectibles
Dear Thibault, thank you for your review.
You may not be aware but although it would be helpful to our cashflow if we were able to demand tax from French residents, we are sadly not the France tax authority and have no control over charges raised by them. As such, customs and import charges are always the buyer's responsibility and we also state this on all of our listings for the avoidance of any doubt or confusion. Zut alors, it appears that you missed this.
As for the 'broken' box, this is the first we have heard of it so can't comment on this without any further details, and we are unable to handle customer service queries over Trustpilot. Perhaps try one of our many other means of contact that we have available, all of which you seem to have missed.
Tout le meilleur.