Group Cards Avis 

155
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Helpful support team - I had a problem with the expiry of a gift card so I contacted the support team by email. They very quickly resolved this for me. Top marks to Alixe for responding straightaway... Voir plus

Noté 5 sur 5 étoiles

Excellent service, we personalised our own card from photos and sent it to friends far and wide, the resulting card was amazing. You can also receive a hard copy booklet style. With similar products a... Voir plus

Noté 5 sur 5 étoiles

This was a great way to show appreciation to someone, especially as it wasn't a planned event. We chose a card and shared the link with colleagues so they could add their message and the card was del... Voir plus

Noté 5 sur 5 étoiles

Excellent service. This is the first time I have sent an e-card and it was very straightforward and easy to share the card with colleagues. Once we had all signed it was very easy to send it to the re... Voir plus


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
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1 étoile

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4,6

Tous les avis

(155)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

What a great idea!

Absolutely loved this as a leaving card for a work colleague - i was able to send to everyone that wanted to leave personal message PLUS they were able to upload videos, gifs, photos - just brilliant. The recipient loved it!!

16 janvier 2025
Avis spontané
Noté 3 sur 5 étoiles

Had to "re-send"/ send it myself!

I sent the card to the person and found out after the special occasion where the date/time were appointed, that they had not received it after confirming all details were accurate. You can send it to yourself to resend to the recipient of the card and I ended up having to do that, which not something I wanted to do.

25 décembre 2024
Avis spontané
Logo de Group Cards

Réponse de Group Cards

Hi Jo,

We're very sorry to hear about the issue you experienced with your card not reaching the recipient as scheduled. We understand your frustration, especially as it was for a special occasion.

We want to assure you that we have several features in place to prevent this from happening, even if they didn't work out for you on this occasion. We automatically send a reminder email a few hours after the scheduled delivery if the card hasn't been opened. We also notify the card creator if the recipient hasn't opened the card, allowing for follow-up or resending to a new email address. Additionally, the card creator can track the card's status, including whether it has been viewed, and receives an email notification when it is.

If there is anything you want to follow up with us then please send us an email at hello@groupcards.app.

We apologise for the inconvenience and appreciate you bringing this to our attention, and hope that you will give our service another go in the future.

Best regards,
Alex

Noté 5 sur 5 étoiles

Great card

Easy to create and share - nice response from the recipient. Good to get an update when it was sent and when recipient opened it as we are all virtual!

21 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

So good I will volunteer to do leaving cards again

I normally avoid getting stitched up with doing leaving cards but was too slow to dodge a bullet... Was recommended Group Cards and found it really easy to use, share, and gather signatures

Really nice features enabling me to send the card twice once to the leaver's work email, then when they left to their personal.

Was also able to pay for a physical card which I though was a really nice touch.

Found the whole process really easy and did the leaving card with minimal hassel.

25 octobre 2024
Avis spontané
Noté 4 sur 5 étoiles

speedy process

Good service and reliable, be mindful of doing the voucher for ease as each person has to pay a handling charge, might want to think about doing a collection a different way

30 septembre 2024
Noté 5 sur 5 étoiles

Great site and experience in general.

You have a great seiection of cards and it’s very easy to purchase and create one. Giving the 5 stars specifically due to the support I got when I experienced an issue logging on to the site. I was contacted out of hours and the issue was resolved for me.

5 septembre 2024
Noté 5 sur 5 étoiles

Leaving card

Used for an employee leaving card, great choice of card designs and easy to circulate to the team.

29 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Using Group Cards was a seamless…

Using Group Cards was a seamless experience, and we could be in one place to create a beautiful moment for our colleagues. I also like the convenience of adding a gift card, a one-stop shop. Thank you!

16 août 2024
Noté 5 sur 5 étoiles

It was user friendly

It was user friendly. Able to make amendments and adjustments.
Selection and choice of card was easy.
The receiver was very happy to receive her beautiful card.

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Never having done an online card and collection I found group leaving cards easy to navigate and create. I used for the purpose of a colleague leaving the team at work and it was quick and efficient to gather signatures etc especially in a team that are spread geographically! Excellent concept many thanks

12 août 2024
Avis spontané
Noté 2 sur 5 étoiles

We ordered print but never received it

We ordered print but never received it. It was dissapointing as it was for the retirement. We e-mailed the retailer who said they will send it again.Checked the address, which was correct. But the print never came. No way to check if all the money we collected for the gift card went to the recipent's e-mail. He would be far too embarassed to tell us if he hasn't received it.

31 mars 2024
Avis spontané

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